Note fondée sur 587 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 nov. 2023 sur Hotels
Fantastic stay, only one night, which was only spoilt by the two cleaning ladies having a load conversation, without thought for guests outside our door! Everything else was memorable, check in was welcoming and efficient, with impeccable manners shown
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Emily, Gestion de l’hôtel
Hi Chris, Thank you for taking the time to leave a review! I'm glad to hear you enjoyed your stay with us. I will pass over the message to the housekeepers, so this wont be a reoccurring issue. Kind Regards,Emily
par un voyageur
Fabuleux, Immersif !
Publié le 9 août 2023 sur HotelsSuper hôtel, le personnel si bien de l’hôtel que du restaurant / pub est très agréable. L’hôtel est calme, notre chambre sans doute rénovée il y a peu était super et le petit déjeuné est délicieux ( les repas également ). Seule critique 25livres pour un lit d’appoint qui ne les mérite pas car le lit est vraiment de basse qualité et sans aucun confort. Notre fille de 4 an n’a pas aimé, et il manque d’insonorisation entre les étages ( sans doute difficile eu égard à l’âge du bâtiment ).
Sinon vraiment top, cela nous plonge dans une Angleterre très typique avec des locaux qui fréquentent le pub.
Commentaires de Gestion de l’hôtel
11 août 2023 par Kirsty, Gestion de l’hôtel
Good afternoon,Thank you for your lovely review!I'm glad to hear you enjoyed everything during your stay & we hope to welcome you back again in the future.Kind regardsKirsty
par jerome de Caen
excellent séjour
Publié le 20 juill. 2015 sur HotelsPetit hôtel très confortable à proximité du New Forest et de Southampton, parking facile, excellent pub juste en face de l'hôtel, nous avons apprécié la cuisine typiquement anglaise et le petit déjeuner, personnel efficace et agréable.
par un voyageur
Superb
Publié le 5 mars 2024 sur HotelsWe booked this hotel because of it's excellent reviews. The breakfast was exceptional. As vegetarians we are often limited in choice but we had a variety of options available all delicious. The room was large and the bathroom very modern and clean. However what stood out was how friendly and helpful the staff were. Nothing was too much trouble. They went above and beyond to make our stay perfect.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Chris, Gestion de l’hôtel
Hi Maria, thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay at the Pilgrim Inn! We hope to see you again in the future. Kind Regards, Chris
par un voyageur
A great place
Publié le 28 févr. 2024 sur HotelsLovely property and a great breakfast. The only thing they could improve on is to start breakfast earlier on weekdays.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Chris, Gestion de l’hôtel
Hi Andrew, thank you for taking the time to leave us a review. We are happy to hear that your enjoyed your stay with us at the Pilgrim Inn! We appreciate your feed back regarding breakfast times and the matter has been passed on so any improvements can be discussed. We hope to see you again in the future. Kind Regards, Chris
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Really nice place, my only two minor grumbles were the sofa was a bit stained and the complimentary drinks card was very small and not pointed out, and I only found it when I came back from the pub that it’s for!
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Kirsty, Gestion de l’hôtel
Good evening John,Thank you for taking the time to leave us some feedback regarding your stay.I'm sorry to hear about the sofa - I will be passing this on to our housekeeping team to address.With regards to the complimentary drinks, this should have been brought to your attention when being shown to your room - I apologise for this also & will pass this on to our team to improve on going forward.We hope to welcome you back again in the near future.Kind regardsKirsty
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Room was as expected - clean, facilities, etc.
There was a problem with the toilet which was sorted out quickly.
Breakfast was lovely.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Kirsty, Gestion de l’hôtel
Good evening Jill,Thank you for your review!I apologise for the inconvenience with the toilet but am glad to hear it was quickly addressed!We hope to welcome you back again soon.Kind regardsKirsty
par un voyageur
Karol and Marta
Publié le 16 févr. 2024 sur HotelsOnly one night, but very good one.
Friendly staff, good food, and the bed even better.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Emily, Gestion de l’hôtel
Hi Karol,We're really glad to hear you enjoyed your stay with us! Thank you for the 10*. We hope you come and stay again soon!Kind Regards,Emily
par un voyageur
Brilliant place to stay
Publié le 13 févr. 2024 sur HotelsOur stay was absolutely brilliant. First off all, the staff were excellent - they were warm and friendly and very helpful. The room was generously large, quiet and comfortable. And finally, the food at the hotel restaurant was amazing. 10/10 for everything, I would highly recommend this hotel/inn.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Kirsty, Gestion de l’hôtel
Good evening,Thank you for taking the time to leave us a review!We are glad to hear that you enjoyed everything during your stay & we hope to welcome you back again soon.Kind regardsKirsty
par un voyageur
Quite nice in many ways
Publié le 11 févr. 2024 sur HotelsThis is a nice place to stay. It just feels impersonal because the rooms and the pub are separate. The check in was very quiet which doesn’t build a good relationship. Room was again nice but had a few minor issues. Dinner was ok but staff were not engaging.
Breakfast was nice and staff were v pleasant.
Overall quite ok. However roads on both sides were fast and busy at all times.
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Chris, Gestion de l’hôtel
Hi Pamela, thank you for taking the time to leave a review. We are happy to hear that for the most part you enjoyed your stay with us. However it is unfortunate to hear that there were a couple issues with the attentiveness of our staff. These problems have been investigated and passed onto the relevant parties, so hopefully if you choose to stay with us again this will be improved upon. We look forward to seeing you again in the future. Kind regards, Chris.
