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Hampton Inn & Suites Springfield/Downtown

2.5 star property
Hotel near Naismith Memorial Basketball Hall of Fame in Springfield

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Springfield/Downtown

Lobby
Free toiletries, hair dryer, towels, soap
Indoor pool
Reception
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
851 East Columbus Ave, Springfield, MA, 01105
  • Place, Titanic Museum
    ‪8 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪8 min walk‬
  • Place, MGM Springfield
    ‪8 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(115 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 39 sq m
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing Impaired)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing Impaired)

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Premium Studio With 1 King Bed, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 5
  • Free WiFi

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 3
  • Free WiFi

Mobility Hearing Accessible Two Queen Room with Tub

  • Sleeps 4
  • Free WiFi

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About the area

Springfield

City center stay.Within a 10-minute walk of this South End hotel, you'll find Naismith Memorial Basketball Hall of Fame and Titanic Museum. Also, MGM Springfield is within half a mile (1 km) and Forest Park is within 2 miles (3 km).

What's nearby

  • Titanic Museum - 8 min walk - 0.7 km
  • Naismith Memorial Basketball Hall of Fame - 8 min walk - 0.7 km
  • MGM Springfield - 8 min walk - 0.7 km
  • Dr. Seuss National Memorial - 16 min walk - 1.4 km
  • MassMutual Center - 16 min walk - 1.4 km

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Red Rose Pizzeria - ‬10 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

Hotel near Naismith Memorial Basketball Hall of Fame in Springfield
Hampton Inn & Suites Springfield/Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 549 square feet (51 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Springfield/Downtown also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

  • 87 guestrooms or units
  • 6 levels
  • 549 sq ft of conference space
  • 51 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Water dispenser
Hampton Inn & Suites Springfield/Downtown offers 87 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Kitchenettes offer refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Exterior
Holiday Inn Express Springfield Downtown by IHG
Metro Center
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,189 reviews
The price is CA $161
CA $183 total
includes taxes & fees
Jun 29 - Jun 30
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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch LCD TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive smart lock details

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Guests are required to download the property's Hilton Honors mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0005682810. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, cash, mobile payments, Google Pay, Apple Pay, and PayPal. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Springfield Downtown Hotel

Hampton Inn Springfield Downtown Hotel

Hampton Inn Springfield Downtown

Hotel Hampton Inn & Suites Springfield / Downtown Springfield

Springfield Hampton Inn & Suites Springfield / Downtown Hotel

Hotel Hampton Inn & Suites Springfield / Downtown

Hampton Inn & Suites Springfield / Downtown Springfield

Hampton Inn Suites Springfield / Downtown

Hampton Inn Hotel

Hampton Inn

Hampton Springfield Downtown

Frequently asked questions

How close is Hampton Inn & Suites Springfield/Downtown to the airport?

Hampton Inn & Suites Springfield/Downtown is 2 mi (6-min drive) away from the Springfield Union Station (ZSF) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn & Suites Springfield/Downtown?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Springfield/Downtown on Jun 9, 2026 start from CA $149, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn & Suites Springfield/Downtown have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites Springfield/Downtown.

How close is Hampton Inn & Suites Springfield/Downtown to the beach?

This hotel is 11.6 mi (16-min drive) from Haviland Pond Beach and 13.2 mi (27-min drive) from Babbs Beach. Don't forget your sunscreen!

Does Hampton Inn & Suites Springfield/Downtown offer free breakfast?

Hampton Inn & Suites Springfield/Downtown offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 6:00 AM and 10:00 AM.

Is there a casino at Hampton Inn & Suites Springfield/Downtown?

No, there is no casino at this hotel, but MGM Springfield (9-min walk) is nearby.

What time is check-in at Hampton Inn & Suites Springfield/Downtown?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Hampton Inn & Suites Springfield/Downtown?

This hotel offers free self parking.

Does Hampton Inn & Suites Springfield/Downtown have a pool?

Hampton Inn & Suites Springfield/Downtown features an indoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Hampton Inn & Suites Springfield/Downtown have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites Springfield/Downtown to downtown Springfield?

Hampton Inn & Suites Springfield/Downtown is 0.6 mi away from Springfield.

Hampton Inn & Suites Springfield/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1008 reviews
Rating 8 - Good. 237 out of 1008 reviews
Rating 6 - Okay. 87 out of 1008 reviews
Rating 4 - Poor. 44 out of 1008 reviews
Rating 2 - Terrible. 42 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kim

Stayed 1 night in Mar 2026

2/10 Terrible

Kathy

Travelled with family and small children
From the time I checked in on a Friday evening, we had no shower working. I called the front desk and they were gonna find someone but it was very late so I told them I was leaving first thing in the morning 7 AM and they would have all day to fix it. I came home at 10:30 at night and the shower still wasn’t fixed. I had a small child with me who was very tired. They wanted to come and fix it at 11:45 PM. I told them don’t bother, but I want it to be compensated for the room. They did comp me one night, but for the inconvenience of not having a shower for two days they should’ve comped the whole thing. Especially because I’ve been a Hilton honor member for over 40 years.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable all around
Stayed 1 night in Feb 2026

10/10 Excellent

Carlton

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was good.
Stayed 2 nights in Feb 2026

10/10 Excellent

Paige

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!! I gave a weekend to my daughter and kids to swim and they had a great time!!! I will do this every year!!!
Stayed 1 night in Feb 2026

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk clerk was phenomenal
Stayed 1 night in Nov 2025

4/10 Poor

Rich

Disliked: Staff & service, amenities
People on our floor slamming doors and yelling in the hallway well past midnight. When I called the front desk for help, they said they were helping another customer and would be up shortly. No idea if they ever came up, but when it didn't stop after another 30 minutes I called again, and again the front desk said they'd come up. Not sure if anyone ever did, as the noise continued past 1am, and finally I just turned up the white noise on my phone and cranked it next to my head to drown out the noise. Would not stay again.
Stayed 1 night in Feb 2026

10/10 Excellent

Fritz

Stayed 1 night in Feb 2026

8/10 Good

Tom

Stayed 1 night in Feb 2026

10/10 Excellent

Jessica

Stayed 2 nights in Jan 2026

4/10 Poor

Tina Marie

Liked: Staff & service
Disliked: Cleanliness, amenities
The shower wasn't cleaned - there was a mysterious stain on the shower floor that easily rinsed away so I know it couldn't have been cleaned before that and there was hair stuck to the wall. (gross) The heater made a very loud clicking noise about every 5 minutes for about 1 minute. It felt like a torture device. Even my white noise app on loud didn't drown it out. I had to sleep with a pillow on my head. But at least the pillow was super comfy! The breakfast wasn't very edible. Eggs were dry and tasteless. Coffee was decent. Staff was very friendly. Lobby was clean and modern. It was close to a lot of places so convenience was there. My brothers live in the area so I visit frequently but won't be staying here again.
Stayed 1 night in Jan 2026

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Spacious, clean and staff friendly
Stayed 1 night in Feb 2026

8/10 Good

Michelle

Stayed 2 nights in Feb 2026

10/10 Excellent

Layia

Liked: Cleanliness, staff & service, amenities
Beautiful place and it was very comfortable
Stayed 1 night in Feb 2026

6/10 Okay

Tami

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious room!! Nice large bathroom with big counter. Great shower, good pressure and good spray. Nice thick towels. But no clock, no notepad or pen. Bathroom had weird faucet & needs towel rods, esp when they don't do service every day anymore the way hotels used to until covid when they learned it saved them money to stop. Then they never brought it back. So how is one supposed to dry a wet towel? A single hook does not dry a towel the way they hang all bunched up. They dry on an actual towel rod & there are two big walls that could hold them. Since they don't do service daily I asked just to have my bed made. Well they didn't do it & housekeeping was gone when we came in at 6pm. I asked the front desk why they didn't, & was told our "do not disturb" sign was on our door WHICH IS A BIG FAT LIE!!! It was hanging inside our room. Also the bed should be on the other wall so it faces the tv. It hurt my neck looking at it sideways and there is a perfect big wall the bed could go on instead. The hotel is in a great location for the many attractions here! Breakfast was great! Lots of choices & plenty of everything. But they need more fruit besides brown bananas a& tiny green apples. They had good coffee & real half & half! They had cookies out when we arrived Thursday & we had a couple. But none for the weekend?! All in all it was ok. Just very upset that their staff would LIE. That's just unacceptable. But they did have discount tickets for Basketball Hall of Fame!
Stayed 3 nights in Feb 2026

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
room was spotless and spacious and the bed and pillows were super comfy
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Quiet, clean, staff is polite and have a great sense of humor, very accommodating place to stay! Thank you, would visit again!
Stayed 1 night in Jan 2026

8/10 Good

PATRICK

Business traveller
Liked: Cleanliness, staff & service, amenities
clean room and quiet
Stayed 3 nights in Jan 2026

10/10 Excellent

Debomita

Stayed 1 night in Oct 2025

4/10 Poor

linda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was great. Workers were very helpful when running out of things and helping my children make waffles. However, 2nd floor was unsafe. Seems there were beds, end tables all broken down just laying in the hallway. Ice machines were not available other than on 1 floor of an entire hotel.
On a floor in the middle of the hallway
Stayed 1 night in Jan 2026

8/10 Good

Luis de

Stayed 1 night in Jan 2026

8/10 Good

Glen, Richmond

Stayed 3 nights in Dec 2025

6/10 Okay

Danielle

It was in construction
Stayed 1 night in Dec 2025

10/10 Excellent

Antione

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service…comfortable stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Greishmary

Liked: Cleanliness, amenities, property conditions & facilities
It is clean and it smells clean
Stayed 1 night in Dec 2025

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