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Quality Inn Chicopee - Springfield

2.5 star property
Enjoy free breakfast at this Chicopee hotel

Choose dates to view prices

Photo gallery for Quality Inn Chicopee - Springfield

Premium bedding, desk, iron/ironing board, rollaway beds
Lobby
Fitness facility
Premium bedding, desk, iron/ironing board, rollaway beds
Free daily continental breakfast

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
463 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪18 min walk‬
  • Place, Chicopee Memorial State Park
    ‪2 min drive‬
  • Place, MGM Springfield
    ‪8 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the area

Chicopee

In shopping district.You'll find Chicopee Falls Dam and Chicopee Memorial State Park within 2 miles (3 km) of this hotel. Also, Bowlero Chicopee is within 3 miles (5 km) and Connecticut River is within 6 miles (10 km).

What's nearby

  • Chicopee Falls Dam - 18 min walk - 1.5 km
  • Chicopee Memorial State Park - 2 min drive - 1.5 km
  • MassMutual Center - 7 min drive - 12.0 km
  • MGM Springfield - 8 min drive - 12.4 km
  • Naismith Memorial Basketball Hall of Fame - 8 min drive - 12.7 km

Getting around

  • Holyoke Station - 15 min drive
  • Logan International Airport (BOS) - 97 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Dunkin' - ‬18 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Quality Inn Chicopee - Springfield

Enjoy free breakfast at this Chicopee hotel
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Chicopee - Springfield. Free self parking is available.

Smoking is allowed in designated areas at this Chicopee hotel.

  • 100 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Similar properties

Exterior
Riverdale Inn
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
2.9 out of 5, 1,001 reviews
The price is CA $93
CA $107 total
includes taxes & fees
Feb 1 - Feb 2
Riverdale Inn

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0008350610. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Quality Inn Chicopee - Springfield Reviews

Reviews

6.4
Rating 10 - Excellent. 137 out of 840 reviews
Rating 8 - Good. 234 out of 840 reviews
Rating 6 - Okay. 188 out of 840 reviews
Rating 4 - Poor. 147 out of 840 reviews
Rating 2 - Terrible. 134 out of 840 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Shastity

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross and needs lots of work

There is no elevator to start, would have been nice to know that before booking. The hotel is dirty, they don’t service rooms if you stay more multiple nights. Had to ask them to empty the trash and for clean towels and then that took them hours to even find them. Making me and my family late. The desk in the room was painted plywood, the phone in the room was not just not plugged in there was no cord at all. The remote for the didn’t work and didn’t have a cover for the batteries they put tape as the repair. Lastly like I said they didn’t services or room but wanted to charge me 50 for a cover that the maids found in the laundry hamper that was full of poop trying to say it came from our rooms. Just gross all around. The staff was rude
Stayed 3 nights in Sep 2025

2/10 Terrible

Alexy

Stayed 5 nights in Sep 2025

10/10 Excellent

Shyravia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional. Rooms are very clean and quiet. Will definitely stay again.
Stayed 1 night in Sep 2025

8/10 Good

Perry

Liked: Cleanliness, staff & service, room comfort
Staff was awesome!
Stayed 1 night in Sep 2025

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the dirtiest place i have ever stayed and i was afraid to take my shoes off in the room
Stayed 2 nights in Sep 2025

8/10 Good

Andre

Liked: Staff & service, room comfort
Weird smell in room. Excellent breakfast
Stayed 1 night in Sep 2025

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is in very bad shape. The door was broken, the hair dryer didn't work, and only one plug that worked by the bed. All night there was a tapping noise in the walls. All night. The check in staff was professional, and the cleaning crew did the best they could with what they have to work with. Very unsafe place.
Stayed 1 night in Sep 2025

2/10 Terrible

Nimia

Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Stayed 5 nights in Aug 2025

2/10 Terrible

Saritza

Stayed 1 night in Sep 2025

4/10 Poor

Tahisha

Stayed 1 night in Sep 2025

10/10 Excellent

Greg

Stayed 1 night in Sep 2025

8/10 Good

Kayleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Sep 2025

6/10 Okay

Molly

Stayed 1 night in Sep 2025

2/10 Terrible

Jennifer

Stayed 2 nights in Sep 2025

6/10 Okay

Sherry

Stayed 2 nights in Sep 2025

6/10 Okay

Desiree

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

"Quality" Inn?

The place was fine. It wasn't exactly dirty but it was shabby which gave the impression of dirtiness. The furniture was old, chipped and scraped up. The double paned windows were broken on the outside so when looking out of the window, it seemed like the window was broken. The TV was old and changing channels was difficult. You couldnt scroll thru channels, you had to manually type in each number. But the remote was half broken. I would press one number and a different one would show on the screen. So i has to press really hard and try repeatedly to get it right. The tub was chipped with some stains that made it look dirty and made me feel like i wanted to wear shower shoes. The towels were clean but they looked thin as if they'd been worn down. The beds were really hard and uncomfortable. The temp was either arctic or too hot. Even at 71 degrees it felt frigid in the room. The my room stuck so I had to push it really hard to open it and slam it to make sure it was all the way closed. And the only way to enter the property was from the front door. My room was all the way down the hall, around the corner and down another hall. So even though I could exit from a side door, there was no key access to the side door which was closer to my room. However, people often propped the door. So while it was convenient it didn't feel safe to have to door open at all hours. On a positive note, there was free breakfast that was decent. And the shower pressure and temperature was great!
Stayed 2 nights in Sep 2025

4/10 Poor

Angela

Stayed 1 night in Sep 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Much “Quality” Here

Tough to find accommodations during the Big E but I was able to book here. Took ten minutes of buzzing and phone calls before somebody came to the front desk to check me in. Room was in rough shape with walls cracked and peeling. TV didn’t work. Shower didn’t work. Sketchy people were roaming the halls late at night making lots of noise. I gave this place two stars because at least the sink and toilet worked and they served a decent breakfast. But really, staying overnight on a park bench might be a better option, at least in warm weather.
Stayed 1 night in Sep 2025

6/10 Okay

Jennifa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Duncan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a roach in my room (128), the treadmill didn't work, and the breakfast was nasty.
Stayed 1 night in Sep 2025

2/10 Terrible

Rachel

I did not stay. There were bugs all over the room
Stayed 1 night in Sep 2025

2/10 Terrible

Yajaira

Stayed 2 nights in Sep 2025

6/10 Okay

Maria

Stayed 1 night in Sep 2025

8/10 Good

Jeneen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice enough I would stay again!

I was pleasantly surprised. The hotel was set back from the main road and I heard no road noise. I really heard no hotel noise either. The exterior is nothing special and was a bit hesitatnt the inside would be grim but it was clean and quiet. The beds were comfortable. The refrig and microwave were clean. The hotel is older but is well maintained and the bathroom layout was good. I dislike stale smoke odor and there was none. The heating and cooling was fairly quiet. It was perfect for an inexpensive, 3 day, solo stay.
Stayed 3 nights in Sep 2025