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Quality Inn West Springfield

Property class: 2.5
Golf hotel near Olympia Ice Center

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Photo gallery for Quality Inn West Springfield

An indoor swimming pool with a glass ceiling, surrounded by white chairs and a wooden wall in the background.
A hotel room with a neatly made bed, a bedside telephone, and wall-mounted lamps.
A modern hotel lobby with a reception desk, seating area, and a large sign promoting Choice Privileges.
A spacious lobby with a reception desk, a coffee station, a seating area with a sofa and armchairs, and a television on a stand.
A hotel with a modern design, featuring a covered entrance and multiple floors.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
1150 Riverdale St, West Springfield, MA, 01089
  • Place, Riverdale Shops
    ‪9 min walk‬
  • Place, Olympia Ice Center
    ‪10 min walk‬
  • Place, Cinemark West Springfield 15
    ‪13 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds

A hotel room with two beds, each with white linens and a green patterned bedspread. There are two bedside lamps, a nightstand with a telephone, and a framed picture on the wall.

Room, 2 Queen Beds

7.8 out of 10
Good
(63 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, and a chair.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a nightstand with a lamp, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(88 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a desk, a chair, a TV, and a wardrobe.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a bathroom with a mirror and sink.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the area

West Springfield

City center stay.Within 3 miles (5 km) of this West Springfield hotel, you'll find Olympia Ice Center and Big E. Also, Holyoke Mall is within 3 miles (5 km) and Eastern States Exposition is within 6 miles (10 km).

What's nearby

  • Riverdale Center - 5 min walk - 0.4 km
  • Riverdale Shops - 9 min walk - 0.8 km
  • Olympia Ice Center - 10 min walk - 0.9 km
  • Cinemark West Springfield 15 - 13 min walk - 1.1 km
  • MGM Springfield - 5 min drive - 7.4 km

Getting around

  • Springfield Union Station - 13 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive

Restaurants

  • ‪Dunkin' - ‬5 min drive
  • ‪puerto rico bakery 1 - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Wood-N-Tap - ‬11 min walk
  • ‪7 Brew Coffee - ‬11 min walk

About this property

Quality Inn West Springfield

Golf hotel near Olympia Ice Center
Quality Inn West Springfield offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn West Springfield. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Quality Inn West Springfield offers 114 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Pillowtop beds, desk, blackout drapes, WiFi (free)
Red Roof Inn PLUS+ West Springfield
West Springfield
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 1,004 reviews
The price is CA $135
CA $155 total
includes taxes & fees
Aug 30 - Aug 31
Red Roof Inn PLUS+ West Springfield

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0009643250. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

How close is Quality Inn West Springfield to the airport?

Quality Inn West Springfield is 4.4 mi (10-min drive) away from the Springfield Union Station (ZSF) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn West Springfield?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on Aug 23, 2026 start from CA $131, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn West Springfield have an airport shuttle?

Airport shuttle services are not available at Quality Inn West Springfield.

How close is Quality Inn West Springfield to the beach?

This hotel is 14.6 mi (26-min drive) from Babbs Beach.

Does Quality Inn West Springfield offer free breakfast?

Quality Inn West Springfield offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Quality Inn West Springfield?

No, there is no casino at this hotel, but MGM Springfield (7-min drive) is nearby.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Quality Inn West Springfield?

This hotel offers free self parking.

Does Quality Inn West Springfield have a pool?

Quality Inn West Springfield features a seasonal outdoor pool.

Does Quality Inn West Springfield have a restaurant?

Quality Inn West Springfield is home to Tokyo Asian Cuisine Resta, which features Asian cuisine.

Does Quality Inn West Springfield have a spa?

There are no spa services available at this hotel.

How close is Quality Inn West Springfield to downtown West Springfield?

Quality Inn West Springfield is 2.1 mi away from West Springfield.

Quality Inn West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 326 out of 1008 reviews
Rating 8 - Good. 239 out of 1008 reviews
Rating 6 - Okay. 188 out of 1008 reviews
Rating 4 - Poor. 122 out of 1008 reviews
Rating 2 - Terrible. 133 out of 1008 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alexi

Liked: Staff & service
Disliked: Amenities
It was relaxing room was decent and cool breakfast was ok
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jonatas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it’s ok Awesome breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fusheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good breakfast. Cost-effective. Great place to stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and good for the location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, and breakfast!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Timilehin

Liked: Staff & service
Disliked: Amenities
Interesting layout with the hotel connected to a japanese restaurant. Generally, the building and its hallways/carpeting look old and a bit worn, however the Rooms were very clean with updated bathrooms and sufficient amenities (refrigerator etc).
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Room was nice and clean. AC worked great. Nice bathroom. Breakfast was just OK, but overall no issues. It's an older property but my room was nicely updated.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Jeanne

Liked: Staff & service, amenities, property conditions & facilities
Very nice and lots of choices!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Did not stay for breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Very clean hotel. Need some better quality mattresses.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff. Maybe not the greatest neighborhood, but short Uber rides to anywhere you want to gođź‘Ť
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Kathleen

Disliked: Cleanliness, property conditions & facilities
This was the worst motel I’ve ever stayed in. The place reeked of cigarette smoke and was disgusting. There were rat traps under the vending machines and it should be closed.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and smelly.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Margaret

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old hotel that is badly in need of an upgrade. Rooms smelled of cigarettes. Everything just tired and worn out. Staff was welcoming though.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Lisa Marie

P
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, large new shower great water pressure. Felt safe, staff is friendly and helpful.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Jen

Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was decent. The place is lind of falling apart and beat up. Not convenient that ice is only on first floor. The bed was comfortable.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Isa

Disliked: Cleanliness, amenities, property conditions & facilities
Awful
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Latasha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I feel like the picture has nothing to do with the place. The place was nothing like the picture but when you need something last minute, it is what it is.
Stayed 2 nights in Apr 2026

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