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Quality Inn West Springfield

2.5 star property
Golf hotel near Olympia Ice Center

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Photo gallery for Quality Inn West Springfield

Seasonal outdoor pool
Exterior
Lobby
A hotel room with a neatly made bed, a bedside telephone, and wall-mounted lamps.
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
1150 Riverdale St, West Springfield, MA, 01089
  • Place, Riverdale Shops
    ‪9 min walk‬
  • Place, Olympia Ice Center
    ‪10 min walk‬
  • Place, Q Pin 2's
    ‪13 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a framed picture on the wall.

Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

7.8 out of 10
Good
(61 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, and a chair.

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(84 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds No Smoking

A hotel room with two beds, a desk, a chair, a TV, and a wardrobe.

2 Queen Beds No Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the area

West Springfield

City center stay.Within 3 miles (5 km) of this West Springfield hotel, you'll find Olympia Ice Center and Big E. Also, Holyoke Mall is within 3 miles (5 km) and Eastern States Exposition is within 6 miles (10 km).

What's nearby

  • Riverdale Center - 5 min walk - 0.4 km
  • Riverdale Shops - 9 min walk - 0.8 km
  • Olympia Ice Center - 10 min walk - 0.9 km
  • Q Pin 2's - 13 min walk - 1.1 km
  • Cinemark West Springfield 15 - 13 min walk - 1.1 km

Getting around

  • Springfield Union Station - 13 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive

Restaurants

  • ‪Wood-N-Tap - ‬11 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪7 Brew Coffee - ‬11 min walk
  • ‪Panera Bread - ‬12 min walk

About this property

Quality Inn West Springfield

Golf hotel near Olympia Ice Center
Quality Inn West Springfield offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn West Springfield. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Quality Inn West Springfield offers 114 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby
Red Roof Inn PLUS+ West Springfield
West Springfield
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 1,001 reviews
The price is CA $133
CA $152 total
includes taxes & fees
Jul 26 - Jul 27
Red Roof Inn PLUS+ West Springfield

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0009643250. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

How close is Quality Inn West Springfield to the airport?

Quality Inn West Springfield is 4.4 mi (10-min drive) away from the Springfield Union Station (ZSF) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn West Springfield?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on Jul 9, 2026 start from CA $165, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn West Springfield have an airport shuttle?

Airport shuttle services are not available at Quality Inn West Springfield.

How close is Quality Inn West Springfield to the beach?

This hotel is 14.6 mi (22-min drive) from Haviland Pond Beach.

Does Quality Inn West Springfield offer free breakfast?

Quality Inn West Springfield offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Quality Inn West Springfield?

No, there is no casino at this hotel, but MGM Springfield (7-min drive) is nearby.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Quality Inn West Springfield?

This hotel offers free self parking.

Does Quality Inn West Springfield have a pool?

Quality Inn West Springfield features a seasonal outdoor pool.

Does Quality Inn West Springfield have a restaurant?

Quality Inn West Springfield is home to Tokyo Asian Cuisine Resta, which features Asian cuisine.

Does Quality Inn West Springfield have a spa?

There are no spa services available at this hotel.

How close is Quality Inn West Springfield to downtown West Springfield?

Quality Inn West Springfield is 2.1 mi away from West Springfield.

Quality Inn West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 325 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 123 out of 1001 reviews
Rating 2 - Terrible. 136 out of 1001 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, and breakfast!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Kathleen

Disliked: Cleanliness, property conditions & facilities
This was the worst motel I’ve ever stayed in. The place reeked of cigarette smoke and was disgusting. There were rat traps under the vending machines and it should be closed.
Stayed 1 night in May 2026
Verified

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Very clean hotel. Need some better quality mattresses.
Stayed 1 night in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff. Maybe not the greatest neighborhood, but short Uber rides to anywhere you want to go👍
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, large new shower great water pressure. Felt safe, staff is friendly and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

neal j

Liked: Cleanliness, staff & service, amenities
Great room!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Anjilah

Liked: Cleanliness, staff & service
For a quick overnight, hotel was fine. Staff were helpful and friendly upon check in. Pool was closed for the season. Signage to direct guest around the hotel was temporary, looking like cleaning or renovations are being completed. Room was typical and sufficient.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

randy

Disliked: Cleanliness, amenities, property conditions & facilities
Run down
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, excellent breakfast, nice pool.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jeannette

Liked: Cleanliness, amenities
Good breakfast,the rooms are a good size minus the fact that we didn’t realize there was a signed saying you can’t take food up to the room and I worker came at us because of it near the elevator it was a good stay
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Caroline

Liked: Staff & service
The breakfast was not that best. The eggs were watery. The matress
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Neysa

Liked: Cleanliness, amenities
The room was. Clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The staff was very friendly, room was clean and comfortable, the breakfast was very nice. Great place to stay.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Milton

Liked: Cleanliness
Clean
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Rebecca

Disliked: Cleanliness, amenities, property conditions & facilities
While the staff was lovely, the pool was down, it stunk SO BAD, and the room hadn't been cleaned. There was hair everywhere, no coffee, and very dated and unkept.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable - certainly met our needs, The staff was very accommodating - we arrived early and the front desk receptionist was able to check us in early. This was our second stay here in a few weeks and the receptionist remembered us and asked how we were (my husband had just had cataract surgery). The breakfast was a typical continental breakfast, which met our needs. Having the Japanese restaurant right there was nice. I expect that whenever we need a hotel room in West Springfield, we will choose to stay here.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient nice cozy hotel with breakfast included and spacious rooms.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool was closed
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Mar 2026
Verified

6/10 Okay

George

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room and staff were good
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

R

Disliked: Amenities
The picture makes this hotel look better than it seems. Staff members were nice, but the rooms were terrible. Scuff marks on the walls, black spots or what appears to be mold in the bathroom due to no ventilation. Simply not happy.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Karen

Staff at front desk was wonderful and helpful. Room had a glass and plastic cup on the floor by bed.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Cal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not use business facilities
Stayed 1 night in Mar 2026

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