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Residence Inn by Marriott West Springfield

3.0 star property
3-star hotel near Big E

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Photo gallery for Residence Inn by Marriott West Springfield

Traditional hotel with a welcoming entrance, flanked by lush greenery and a flag.
Enjoy al fresco dining and socializing in this inviting patio area, complete with a cozy fire pit and comfortable seating.
Welcome to the reception area, where a sleek desk and comfortable bench await.
Enjoy a compact room with a kitchenette, sofa, and flat-screen TV.
Enjoy a home away from home with a kitchenette, dining table, and comfortable bed.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Parking available
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
64 Border Way, West Springfield, MA, 01089
  • Big E
    ‪3 min drive‬
  • Baystate Medical Center
    ‪3 min drive‬
  • MGM Springfield
    ‪6 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Relax in a cozy space with a comfortable sofa, flat-screen TV, and a neatly made bed.

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Relax in comfort with a large bed, sofa, and armchairs in this inviting space.

Suite, 2 Bedrooms, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Enjoy a compact room with a kitchenette, sofa, and flat-screen TV.

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Enjoy a cozy stay with a comfortable bed, desk, sofa, and fireplace.

Studio, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Relax in a cozy seating area with a sofa, armchairs, and flat-screen TV.

Suite, 2 Bedrooms, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds

About the area

West Springfield

In West Springfield .You'll be within half a mile (1 km) of Olympia Ice Center and 2 miles (3 km) of Connecticut River with a stay here. Q Pin 2's and Holyoke Mall are also within 3 miles (5 km).

What's nearby

  • Big E - 3 min drive - 2.8 km
  • Baystate Medical Center - 3 min drive - 3.9 km
  • MGM Springfield - 6 min drive - 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.7 km
  • Eastern States Exposition - 7 min drive - 6.7 km

Getting around

  • Springfield Union Station - 6 min drive
  • T.F. Green Airport (PVD) - 103 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Panera Bread - ‬16 min walk
  • ‪Rumbleseat - ‬5 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk

About this property

Residence Inn by Marriott West Springfield

3-star hotel near Big E
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. An indoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn by Marriott West Springfield. For a fee, parking is available.

This 3-star West Springfield hotel is smoke free.

  • 88 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Residence Inn by Marriott West Springfield offers 88 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

This West Springfield hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English

Similar properties

Relax in style on this outdoor patio with a sofa, chairs, and a small table, surrounded by a decorative water feature.

Courtyard by Marriott West Springfield

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 481 reviews
The price is CA $180
CA $206 total
includes taxes & fees
Aug 28 - Aug 29
Courtyard by Marriott West Springfield

Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0011883250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Residence Inn by Marriott West Springfield Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 256 out of 461 reviews
Rating 8 - Good. 117 out of 461 reviews
Rating 6 - Okay. 46 out of 461 reviews
Rating 4 - Poor. 21 out of 461 reviews
Rating 2 - Terrible. 21 out of 461 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miranda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problems we had were other guests dogs barking all day one day of our stay but thats no fault of the hotel.
Stayed 4 nights in Jul 2025

2/10 Terrible

Amy

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Undisclosed $120 pet fee (for 1 night). Excessive noise from room above, staff was insulting. Will never stat there again.
Stayed 1 night in May 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Greg

Stayed 3 nights in May 2025

10/10 Excellent

Shalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Feliza, Cherry Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great value

The stay was wonderful and the rooms are large and a great value. Staff are very friendly.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel was great. Room was clean and the staff was very friendly. Basketball court was a great bonus!
Stayed 1 night in Apr 2025

10/10 Excellent

Constance R, Chatham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great addition to this area. Tucked away. Clean. Quiet. Beds fantastic, as in all Marriott’s. Thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

Kendra

Travelled with family
Liked: Property conditions & facilities
All was good
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

andre

Stayed 1 night in Apr 2025

10/10 Excellent

Hilary, Lynn

Liked: Amenities
Everyone was more than helpful and accommodating! As always we are looking forward to our next visit
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Bob

Liked: Cleanliness
Xxx
Stayed 1 night in Mar 2025

10/10 Excellent

Jovahn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Victoria

Disliked: Cleanliness
They charged me twice, and I was followed around by a creepy man to the point where I was crying. No one cared.
Stayed 1 night in Mar 2025

10/10 Excellent

Natalia, Lafayette Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Lorelei, Montville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wAs a wonderful stay
Stayed 1 night in Dec 2024

8/10 Good

Alexzandra

Stayed 2 nights in Feb 2025

10/10 Excellent

Josselyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best weekend

My family enjoyed it very much, so I'm happy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean well maintained and quiet . Smelt amazing
Stayed 1 night in Feb 2025