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Tru by Hilton Chicopee Springfield

2.5 star property
Enjoy free breakfast at this Chicopee hotel

Choose dates to view prices

Photo gallery for Tru by Hilton Chicopee Springfield

Lobby
Premium bedding, down comforters, blackout drapes, iron/ironing board
Exterior
Terrace/patio
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk

Explore the area

View in a map
440 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪17 min walk‬
  • Place, Chicopee Memorial State Park
    ‪2 min drive‬
  • Place, MGM Springfield
    ‪7 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(83 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(73 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

About the area

Chicopee

In Chicopee .Within 2 miles (3 km) of this Chicopee hotel, you'll find Chicopee Falls Dam and Chicopee Memorial State Park. Indian Motorcycle Museum and Connecticut River are also within 6 miles (10 km).

What's nearby

  • Chicopee Falls Dam - 17 min walk - 1.5 km
  • Chicopee Memorial State Park - 2 min drive - 1.8 km
  • MassMutual Center - 7 min drive - 11.7 km
  • MGM Springfield - 7 min drive - 12.0 km
  • Naismith Memorial Basketball Hall of Fame - 8 min drive - 12.4 km

Getting around

  • Holyoke Station - 12 min drive
  • Bradley Intl. Airport (BDL) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Dunkin' - ‬14 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪McDonald's - ‬9 min walk

About this property

Tru by Hilton Chicopee Springfield

Enjoy free breakfast at this Chicopee hotel
Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. A terrace, an arcade/game room, and a picnic area are also featured at Tru by Hilton Chicopee Springfield. Self parking is free.

This Chicopee hotel is smoke free.

  • 1 floor
  • 108 guestrooms or units
  • Built in 2018
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Tru by Hilton Chicopee Springfield offers 108 accommodations with irons/ironing boards and blackout drapes/curtains. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Indoor pool
Hampton Inn Chicopee/Springfield
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,007 reviews
The price is CA $145
CA $164 total
includes taxes & fees
Nov 23 - Nov 24
Hampton Inn Chicopee/Springfield

Property amenities

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0004550610. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Stayed 1 night in Oct 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good breakfast options daily, great and helpful employees.
Stayed 3 nights in Aug 2025

4/10 Poor

Taurean

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness
Everyone was knowledgeable and helpful. The area around the hotel was pleasant. I’ve stayed at a few other properties when visiting family. This place is wonderful! My new favorite spot
Stayed 4 nights in Aug 2025

4/10 Poor

Aubrey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My friend and I who are both 19 were almost denied and talked to rude because they said we had to be 21 to check in. There was no age posted when we booked the room the only thing it said was adult or child and being over 18 is an adult. Very rude and wasn’t a fan
Stayed 1 night in Aug 2025

4/10 Poor

Caitlin

Stayed 1 night in Aug 2025

10/10 Excellent

Sriram

Stayed 2 nights in Aug 2025

10/10 Excellent

Babacar

Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful & attentive.
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room & bathrooms. Comfortable beds and bedding.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

near perfect

great place. first time at tru, will look for again. only poor part was breakfast which look better at the snack kiosk
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pool vile, service very friendly,
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude front desk

Hotel was nice. Pool was green didn’t use it. Woman at desk with pink hair was talking to her friend and was very rude when we asked for the coffee to be refilled. Hope she is not at the desk when others need help.
Stayed 1 night in Aug 2025

10/10 Excellent

Yanira

Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, super clean, definitely will be back
Stayed 1 night in Aug 2025

8/10 Good

Kimberlee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Loved the welcome coffee and the pancake machine .very minimalist hotel but clean
Stayed 1 night in Aug 2025

8/10 Good

Pilar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2025

10/10 Excellent

Luciane

Liked: Amenities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 2 nights in Jul 2025

8/10 Good

Kristen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, a little noisy

The hotel is nice, super clean and staff very pleasant. It’s located a very convenient spot with tons of restaurants and shopping so close. Parking is ample. Rooms are very basic but contemporary. Only real complaint is the noise from other rooms. It literally sounds like someone is outside your door but they are above, below or beside you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paris nailed this location. Very clean, inviting, fun, energetic. So much better than my last hotel at the same cost. I don't want to leave! Honestly not a bad thing to say about this place. It's aTuesday and it's booked. Short of magical, it's definitely worth the stay ✨️ wish i could add my pics to show you. 5+++ rating
Welcome screen w my name
View from entrance
Shower with unique dispensers for wash/shampoo/ conditioner
Open sink w unique dispenser for lotion/soap
Stayed 1 night in Jul 2025