2/10 Terrible
Antonia
Travelled with family, Business traveller
Aug 29, 2025
Grenada is beautiful.This hotel…not so much! This is easily the worst hotel/“resort” I have ever stayed in. I have been to at least 15 countries and 8 Caribbean islands. Let’s start w the fact that the pic on the web is fiction. If this place ever looked like that I can assure you it does not now. Our beds had dirty linen. There were mismatched lamps w dirty lampshades throughout the room. Not one of them a had a bulb more than 40 watts. With every light on in the room I could not see to read before bed because of the lack of light. Also there was NO HOT WATER in the bathroom. No hot water at a beach resort/hotel is unacceptable by any standards.When we asked the hotel management to address the lack of even warm water they sent a man to repair it who ran his hand under the lukewarm at best water and attempted to gaslight us by repeating over and over that the water was hot. There are cats all over the property and they literally lounge freely outside of the rooms, at the beach bar and on the beach itself. My sister had an allergic reaction due to the cat dander being tracked into the room & the management denied the cats’ existence altogether. More gaslighting of course, so that we couldn’t switch hotels. The door to the room couldn't close completely. They also had the worst food.I ordered a simple jerk chicken wrap and it arrived charred black & burnt on one side! When I complained because I could not eat it, they deducted the tax! This hotel is substandard & unacceptable.
Antonia
Stayed 4 nights in Aug 2025