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Grand Jersey Hotel & Spa

5.0 star property
5-star beach hotel near Port of Jersey

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Photo gallery for Grand Jersey Hotel & Spa

Relax and socialize in our inviting bar area, featuring a classic design and a selection of beverages.
Relax by the pool, surrounded by lush greenery and a serene atmosphere.
Relax in a serene bedroom with a large bed, tufted headboard, and cushioned seating area.
Conference room with a long table and eight chairs, featuring a dark panel wall and a framed sign.
Relax in this stylish room with a large bed, comfortable seating area, and a window offering a view of the sea.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
Esplanade, St. Helier, Jersey, JE2 3QA
  • Port of Jersey
    ‪8 min walk‬
  • Elizabeth Castle
    ‪9 min walk‬
  • St. Helier Central Market
    ‪11 min walk‬
  • Jersey (JER)
    ‪8 min drive‬

Room options

View all photos for Superior Double Room, Ocean View

Relax in comfort with a large bed, two nightstands, and a bench at its foot, plus a small table and chairs in the corner.

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room, Sea View

Relax in this stylish room with a large bed, two nightstands, and a spacious wardrobe.

Classic Double Room, Sea View

9.4 out of 10
Exceptional
(18 reviews)
  • 20 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (may have frosted Windows)

Relax in this stylish room with a large bed, desk, and TV, offering a view of the outside through large windows.

Classic Double Room (may have frosted Windows)

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ocean View

Relax in a stylish room with a large bed, flat-screen TV, and comfortable armchair, offering a view of the outside through large windows.

Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, Ocean View

Relax in this stylish room with a large bed, comfortable seating area, and a window offering a view of the sea.

Deluxe Double Room, Ocean View

9.2 out of 10
Wonderful
(27 reviews)
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Park View

Relax in this stylish room with a large bed, seating area, and wardrobe.

Classic Double Room, Park View

9.4 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (may have frosted window)

Relax in this stylish room with a large bed, desk, and TV, offering a view of the outside through large windows.

Classic Twin Room (may have frosted window)

9.4 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Classic Double

Relax in comfort with a large bed, dark wood headboard, and ambient lighting.

Small Classic Double

9.4 out of 10
Exceptional
(8 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Park View

Relax in a cozy space with a large bed, desk, and bookshelf.

Deluxe Double or Twin Room, Park View

9.4 out of 10
Exceptional
(19 reviews)
  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

About the area

St. Helier

Steps from the beach.Within a 5-minute walk of this St. Helier hotel, you'll find St Aubin's Bay and Jersey Opera House. Port of Jersey and The Georgian House are also within half a mile (1 km).

What's nearby

  • King Street - 8 min walk - 0.7 km
  • Port of Jersey - 8 min walk - 0.7 km
  • Elizabeth Castle - 9 min walk - 0.8 km
  • St. Helier Central Market - 11 min walk - 0.9 km
  • St. Helier Beach - 14 min walk - 1.2 km

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Cargo - ‬7 min walk
  • ‪The Adelphi Lounge - ‬6 min walk
  • ‪Bella Italia - ‬7 min walk
  • ‪spice of life - ‬7 min walk
  • ‪Mange Tout - Sand St - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

5-star beach hotel near Port of Jersey
Grand Jersey Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. A hot tub, a sauna, and a terrace are also featured at the luxury Grand Jersey Hotel & Spa. Limited free parking is available on a first-come, first-served basis.

This 5-star St. Helier hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1890
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Jersey Hotel & Spa offers 123 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This St. Helier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Spanish

Similar properties

Enjoy a serene sea view from the comfort of this stylish room, featuring a sofa, potted plant, and natural light.

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,005 reviews
The price is CA $279
CA $292 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited onsite parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1010 reviews
Rating 8 - Good. 211 out of 1010 reviews
Rating 6 - Okay. 44 out of 1010 reviews
Rating 4 - Poor. 12 out of 1010 reviews
Rating 2 - Terrible. 9 out of 1010 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wing-Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and welcoming. Good Food and drink options.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay from start to finish , staff are fantastic , food is delicious and the whole ambiance of the hotel is second to none . Will definitely be returning
Stayed 5 nights in May 2025

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An exceptionally good Hotel - Grand Jersey Hotel

Thoroughly recommend The Grand Jersey Hotel and Spa, it was brilliant. The Staff were exceptional, food brilliant, and extremely comfortable, and all in a great location on the island. Superb.
Stayed 3 nights in May 2025

10/10 Excellent

Dionne

Travelled with group
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in May 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for our trip to Jersey

We went to Jersey as a group of 4 couples to celebrate a friend's 60th birthday. The hotel was an excellent house. We all had rooms with a terrace, which was perfect as the weather was lovely. The breakfast was excellent, all the staff were attentive and pleasant (a special call out for Paul) and the room was large and comfortable. We had drinks at the Terrace bar. It was a great spot, with a DJ and really nice vibe. It's expensive for drinks but Jersey in general is expensive. We used the pool and spa facilities, which were very nice. The only slightly negative comment our friends' made was around the bathroom being a bit dated and that it was quite awkward getting in and out of the bath to use the shower. However, overall we all thoroughly enjoyed our stay and would book the hotel again in the future.
Stayed 3 nights in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location with very friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish, our experience at The Grand Jersey Hotel & Spa was absolutely flawless - I honestly couldn’t fault a single thing. Each and every member of staff was truly incredible, going above and beyond to make our stay unforgettable. Special thanks to Ronojoy (Front Office Manager), who organised our room, bookings, and every detail with such care and efficiency, making the whole experience seamless. Cornelius gave us a lovely and welcoming phone call the day before our arrival, which set the tone perfectly. On arrival, Charlotte checked us in with warmth and professionalism, immediately making us feel at home. Krishna provided outstanding 10/10 housekeeping service, ensuring our room was immaculate throughout our stay. At the Tassili restaurant, Lewis and Shashini took such wonderful care of us - their knowledge, attentiveness, and personal touches made the dining experience exceptional. Of course, we must also commend Chef Nicolas, whose incredible food was a true highlight of our trip. We truly can’t wait to return and make this a special annual tradition. Thank you all so much again for a truly memorable and wonderful stay. Please pass this feedback on to the team.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Only negative was waiting to be attended to at reception which took a long time when busy as only one person there at times
Stayed 2 nights in Apr 2025

10/10 Excellent

Vimla

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Location, front desk staff the best, breakfast
Stayed 4 nights in Apr 2025

4/10 Poor

michelle

Liked: Cleanliness, property conditions & facilities, room comfort

spoiled my go to jersey place

hi recently stayed at grand hotel 17/4/25 my previous reviews are always 10/10 have done new year ball etc. and loads of other visits to hotel, on driving up realized outside area was not open {1st may } i was told, so had to go looking for outside space to enjoy the lovely weather all places full as easter weekend ended up at Radisson which i could have booked cheaper next day got put on a table at breakfast for 4 people there was 4 adults 2 children complained got told they where busy and what did i want her to do {girl in charge } eventually got moved to another table, went swimming as we had grandchildren with us got told to leave pool at 11.15 as we where enjoying ourselves because children are not allowed after 11 am so from 9-11 then 4-6 ? we where told afterwards by manager who was nice {bought us a drink but would rather have went swimming } another reason we always book grand nice pool for the kids again cheaper hotels with pools we can swim anytime we are on holiday after all next day rain fair enough next 2 days sunshine but no outdoor space so back to Radisson got told pool policy changed year and half ago nice to have been told and also outdoor space not opened would have saved myself good bit of money and could have gone swimming when i wanted with grandkids
Stayed 3 nights in Apr 2025

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff ( esp Anwar & Thomas )
Stayed 4 nights in Apr 2025

10/10 Excellent

sonia

Stayed 3 nights in Apr 2025

10/10 Excellent

Mark Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looks a little unprepossessing on arrival but inside it is beautifully decorated, the staff are universally impressive and the breakfast is superb. Would definitely come back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Selina

Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel… the staff were so helpful and great with kids..❤️
Stayed 4 nights in Apr 2025

10/10 Excellent

Conor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian

Liked: Property conditions & facilities
Great location and friendly staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Julian Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel simply could not do enough, the attention and customer service I have never had in 40 years of travelling. Exceptional.
Stayed 4 nights in Mar 2025

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly and efficient. Breakfast was excellent in terms of choice and quality. Champagne Bar cosy. Room was a delux double but on 3rd floor so in the eaves. Dimly lit one small window, lack of plug sockets and mirror in the main room. TV signal poor. Housekeeping was good, fresh towels daily, nice touch of fresh milk in the fridge however, we had to request water to be replaced and the biscuits were not replaced after arrival not that we were desperate but would of been nice. We will stay again but maybe ask for a different floor.
Stayed 4 nights in Mar 2025

10/10 Excellent

Fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with easy access to the town centre for shopping and eating out. Main bus stop was a five minute walk away meaning we could get to the tourist locations around the island easily. Staff were friendly and very helpful, with a special mention to Shashini who provided great service at breakfast during our stay. Our room was spacious and nicely decorated with a very comfortable bed. One very minor issue - the toilet in the bathroom didn't always flush properly, but other than that, we had a great experience. We would definitely stay there again. Thanks!
Stayed 3 nights in Mar 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent holiday
Stayed 3 nights in Mar 2025