10/10 Excellent
Fatima
Travelled with group
Aug 23, 2025
My friend and I stayed here from 08/07-08/13 for a girls trip. We had the unfortunate experience of staying in room 201. The hotel was clean but there was a foul sewer smell that would enter from the vents around 9am in the morning. The smell was so bad that it made us nauseous.
This lasted from 08/09-08/13. We tried calling the front desk but our room phone wouldn’t work. We had to physically go to the front desk to complain, in which we did every day. Although we complained, management came to our room one time and did not follow up. Housekeepers came to our room and smelled the odor and notified front desk.
While we were checking out we told the front desk agent that they failed to resolve our problem and their should form of compensation.
The agent on 08/13 in the morning told us there was nothing he could do but notify his several managers. He would let them know and they will phone/email us the resolution.
It is now 8/23 and we have never heard from them.
Fatima
Stayed 6 nights in Aug 2025































