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Hotel Reine Victoria

4.0 star property
Family-friendly 4-star hotel near Lake St. Moritz

Choose dates to view prices

Photo gallery for Hotel Reine Victoria

Lobby
Land view from property
Sauna, hot tub, steam room, massages
Cocktail bar
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available

Explore the area

Map
Via Rosatsch 18, St. Moritz, GR, 7500
  • Signal Gondola
    ‪5 min walk‬
  • Signalbahn
    ‪5 min walk‬
  • Lake St. Moritz
    ‪16 min walk‬

Room options

View all photos for Boutique Double Room Superior

Minibar, in-room safe, free WiFi, bed sheets

Boutique Double Room Superior

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Boutique Double Room Economy

Boutique Double Room Economy

Boutique Double Room Economy

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Boutique Double Room Deluxe

Boutique Double Room Deluxe | View from room

Boutique Double Room Deluxe

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Extra Bed

Double Room with Extra Bed | View from room

Double Room with Extra Bed

  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Double Room

Minibar, in-room safe, free WiFi, bed sheets

Economy Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(9 reviews)
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (Belle Etage)

Minibar, in-room safe, free WiFi, bed sheets

Family Room (Belle Etage)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

About the area

St. Moritz

St. Moritz retreat .With a stay at this St. Moritz hotel, you'll be steps from Ovaverva Pool and Spa and a 5-minute walk from Engadin Valley. Inn and Signal Gondola are also within half a mile (1 km).

What's nearby

  • Signal Gondola - 5 min walk - 0.4 km
  • Signalbahn - 5 min walk - 0.4 km
  • Casino St. Moritz - 5 min walk - 0.5 km
  • Lake St. Moritz - 16 min walk - 1.3 km
  • St. Moritz Leaning Tower - 3 min drive - 2.5 km

Getting around

  • St. Moritz Station - 3 min drive
  • Zurich Airport (ZRH) - 172 min drive

Restaurants

  • ‪Pier 34 - ‬16 min walk
  • ‪Restaurant Stahlbad - ‬7 min walk
  • ‪Balthazar St. Moritz - ‬19 min walk
  • ‪Bobby's Pub - ‬16 min walk
  • ‪Hotel Laudinella - ‬2 min walk

About this property

Hotel Reine Victoria

Family-friendly 4-star hotel near Lake St. Moritz
Hotel Reine Victoria offers its guests a full-service spa, a waterslide, and a sauna. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the family-friendly Hotel Reine Victoria. You'll have access to the indoor pool and outdoor pool at a partner property. Parking is available for a fee.

This 4-star St. Moritz hotel is smoke free.

  • 147 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 1875
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hotel Reine Victoria offers 147 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, OVAVERVA. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, French, German, Hungarian, Italian, Portuguese

Similar properties

View from property

Languard

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Laundry
4.4 out of 5, Excellent, 455 reviews
The price is CA $267
CA $288 total
includes taxes & fees
Jun 29 - Jun 30
Languard

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Baby toys
  • Babysitting (surcharge)
  • Children's toys
  • Laundry facilities
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Self parking on site (CHF 15 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 1 2025 to April 30 2026 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • Pets: CHF 20.00 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.45 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 15 per night
  • Pet fee: CHF 20.00 per pet, per day
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Reine Victoria
Reine Victoria Hotel
Reine Victoria Hotel St. Moritz
Reine Victoria St. Moritz
Victoria Reine
Hotel Reine Victoria St. Moritz
Hotel Reine Victoria
Hotel Reine Victoria Hotel
Hotel Reine Victoria St. Moritz
Hotel Reine Victoria Hotel St. Moritz

Hotel Reine Victoria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 225 out of 456 reviews
Rating 8 - Good. 158 out of 456 reviews
Rating 6 - Okay. 50 out of 456 reviews
Rating 4 - Poor. 15 out of 456 reviews
Rating 2 - Terrible. 8 out of 456 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing, pretty, good location and most of the staff very friendly and helpful. Would be nice to have better pillows.
Stayed 2 nights in Feb 2025

4/10 Poor

james

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is OK but just that, very poor value at this price point
Stayed 1 night in Feb 2025

10/10 Excellent

Belkis, orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommend this place. There’s nothing negative to say about this stay from the friendly knowledge staff to the food & the hotel itself Gorgeous! Felt the good vibes & one can’t help to wonder our ancestors in this beautiful place with its old charm Loved it
Stayed 1 night in Jan 2025

6/10 Okay

joyce

Liked: Property conditions & facilities
Disliked: Staff & service
Terrible checkin experience The person did not tell us anything about spa and parking. We had to figure out ourselves to get out of the parking you need a coin to insert to exit.
Stayed 1 night in Jan 2025

10/10 Excellent

ELENA, Aspen

Stayed 1 night in Jan 2025

10/10 Excellent

Nikhil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint st Moritz heritage property close to Signal gondola
Stayed 7 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Staff is very friendly and knowledgeable. Very convenient for skiing and for the spa across the street.
Stayed 3 nights in Jan 2025

2/10 Terrible

Tom

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel that does not stick to agreements

The hotel agreed to a cancellation with full re-fund, with the help of hotels.com Gold Service, because I was ill and unable to trvel. However, the hotel charged the full amount for the four night booking.
Stayed 3 nights in Jan 2025

10/10 Excellent

Erica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic and even arranged a shuttle to the train station when we were running late! Very good service and clean rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reine Victoria is BEAUTIFUL. This is where we were supposed to stay. Unfortunately, we had to make a last minute change to our itinerary. Although our reservation was non-refundable/non-changeable, they were kind enough to accommodate my change! The only catch was i had to stay at Laudinella, which is under construction, so no amenities on the premises. With the being said, it's a quick walk right across the street.... however... i had no desire to walk across the street (in the snow) to use the hot tub, so we missed out on that. We did try to have drinks at the bar, but it was closed for a few hours for a private event. Again, another bummer. This was only a layover where we were catching the Glacier Express, but besides skiing, I'm not sure what else there is to do in the area? They do have a shuttle to/ from the train station, which we didn't know, so we ended up paying (27CFS) for a cab. Breakfast was great!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the stay was great. It’s a beautiful hotel with well kept facilities. The pool and spa are great. The breakfast is wonderful! We had only one complaint: the shuttle to the train station. Upon check out we were asked if we wanted to use it and said yes. It was scheduled to leave 10 minutes later and no one showed up to drive the van. We waited about 15 minutes after it was scheduled to leave and no one ever came. It was at checkout time so the lobby was very busy and we didn’t have time to stand in line to talk to someone at the service desk. We missed the train we originally planned for, took the bus to the station, and it delayed our return trip to Milan. It was a frustrating experience. Overall, the stay was lovely but that was a sour note to end on.
Stayed 2 nights in Oct 2024

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, amenities
The hotel assisted me in a fraud case and I’m turning this rating around as they supported in fixing this situation of someone using my credit card and making a false booking.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2024

10/10 Excellent

Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Our room price included free, unlimited local bus transportation, gondola transportation, swim/health club use and a wonderful breakfast spread. A good price and a cool hotel. Highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

nova

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint older hotel in great shape. Large, very large rooms. Excellent breakfast buffet. Received transportation and gondola pass. Nice perk. Would not hesitate to book this property again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded all our expectations! Highly recommend!
Stayed 1 night in Sep 2024

8/10 Good

Salvatore

Travelled with partner
The hotel is very spacious. The rooms are very nice and clean. Bathroom shower a bit tight. Staff very nice. Breakfast was lots of variety hot and cold and very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities
Large lobby area is very nice & comfortable. Spacious room with a lot of storage space. Nice big washroom. Nicely decorated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the services offered by the hotel. Location and staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cesar, WINDERMERE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Jeannette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean. Food was good. Staff so very helpful. Knowledge of area was spot on.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a beautiful old hotel with lobby large enough for big groups gatherings, or visiting with friends! Great location close to cable car station and many bus stops in front of the hotel. All the staffs were very friendly and helpful! Beautiful dining room serving great breakfast! We enjoyed our stay!
Stayed 2 nights in Aug 2024