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ClapClap Hôtel

3.0 star property
3-star hotel near Place Kléber

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Photo gallery for ClapClap Hôtel

Breakfast, lunch, dinner served; international cuisine
Meeting facility
Superior Double Room
Exterior
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
24-26 Rue du Faubourg National, Strasbourg, Bas-Rhin, 67000
  • Place, Train Station Square
    ‪6 min walk‬
  • Place, Strasbourg Cathedral
    ‪12 min walk‬
  • Place, Strasbourg Christmas Market
    ‪14 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪15 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(5 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(21 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(24 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room 6

Family Room 6 | Living area

Family Room 6

9.8 out of 10
Exceptional
(7 reviews)
  • 43 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room 7

Family Room 7

Family Room 7

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 1 Queen Bed, 3 Twin Beds and 1 Double Bed

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About the area

Strasbourg

Quartier de la Gare stay.Within a 15-minute walk of this Quartier de la Gare hotel, you'll find Place Kléber and Strasbourg Christmas Market. Strasbourg Cathedral and Rohan Palace are also within 2 miles (3 km).

What's nearby

  • Train Station Square - 6 min walk - 0.5 km
  • Place des Halles Shopping Centre - 8 min walk - 0.7 km
  • Place Kléber - 9 min walk - 0.8 km
  • Strasbourg Cathedral - 12 min walk - 1.1 km
  • Strasbourg Christmas Market - 14 min walk - 1.2 km

Getting around

  • Faubourg National Tram Station - 2 min walk
  • Strasbourg Station - 5 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 26 min drive

Restaurants

  • ‪Le Kiosque d'Omnino - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Les Chefs-D’oeuvre D’alsace - ‬2 min walk
  • ‪Au Petit Bois Vert - ‬5 min walk

About this property

ClapClap Hôtel

3-star hotel near Place Kléber
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a meeting room and coworking spaces. Event space at this hotel measures 388 square feet (36 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ClapClap Hôtel. For a fee, parking is available. A complete renovation of ClapClap Hôtel was completed in November 2022.

This 3-star Strasbourg hotel is smoke free.

  • 87 guestrooms or units
  • 5 levels
  • 2 buildings
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Manager's reception (free)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
ClapClap Hôtel offers 87 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 17 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 8 for children
  • Self parking fee: EUR 17 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number FR57608501482

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Pax
Citotel Pax
ClapClap Hôtel Hotel
ClapClap Hôtel Strasbourg

ClapClap Hôtel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 210 out of 443 reviews
Rating 8 - Good. 143 out of 443 reviews
Rating 6 - Okay. 64 out of 443 reviews
Rating 4 - Poor. 18 out of 443 reviews
Rating 2 - Terrible. 8 out of 443 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Brittany

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
When we arrived, we were wow'd by the property. However, our room was in a back annex building that was much less impressive. We knew the second bed was a couch bed but it was very uncomfortable and the sheets/comforter did not fit it properly. Also, there were no outlets on that side of the room so the two of us that slept there could not charge our phones overnight. The shower head was broken and leaked badly. And, the shower itself looked like it had not been cleaned in a long time.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marc Anthony

Stayed 2 nights in Dec 2025

2/10 Terrible

Shane

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Originally purchased 3 rooms, at check in the hotel claimed we only had 2 rooms purchased. Charged us for a 4th room, then 2 days later they discovered they did indeed have the 3rd room reserved. They claimed to refund the 4th room charge, as of yet, the refund has not happened. Rooms were very small and not very well kept up. Maid service was spotty at best. Would not stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

CAROLINE

Stayed 5 nights in Dec 2025

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Staff went above and beyond to ensure we had the best trip.
Stayed 2 nights in Dec 2025

10/10 Excellent

Trevor Yoke Link

Stayed 2 nights in Dec 2025

6/10 Okay

Grant

Stayed 1 night in Dec 2025

8/10 Good

Ana

Stayed 1 night in Dec 2025

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable and staff were extremely friendly and helpful. The hotel is perfect for all the amenities as it’s very central. Only negatives were lack of any kind of English TV channel and it would have been nice to have had some English Breakfast Tea teabags and some milk, not everyone drinks herbal tea and black coffee!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Beth amber

Travelled with family
Liked: Cleanliness, staff & service, amenities
Awesome hotel. Great location and the staff was amazing! So friendly. Would recommend.
Stayed 2 nights in Dec 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, breakfast and staff.
Stayed 3 nights in Dec 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-located just 6 minutes from the main station and 15 to the cathedral. Hotel had everything you need for a weekend trip. Room was comfortable and clean. Rooms were not entirely soundproofed however this was not a big issue. Free mulled wine/hot chocolate offered was a nice touch. Overally a nice stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Stayed 5 nights in Nov 2025

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Staff, good breakfast, clean room
Stayed 2 nights in Dec 2025

8/10 Good

Gaetan

Liked: Cleanliness, staff & service, amenities
Front staff were very friendly and helpful. Room was good enough. The bed and pillows were not the most comfortable and the room was incredibly hot - even with our heat turned off. The housekeeping was a bit lacking. However,we’re rating it a 4 star because the location and front staff were great
Stayed 7 nights in Nov 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay at the Clap Clap hotel, the staff was extremely helpful, going above and beyond our expectations. The hotel is well located, close to all tourist attractions and public transport.
Stayed 1 night in Dec 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities
Good central location for the Xmas markets!
Stayed 2 nights in Nov 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location between gare and historic areas of Strasbourg, friendly staff, fun design theme to hotel, nice breakfast, check-out hours are helpful. Chromecast in room is a nice bonus.
Stayed 2 nights in Nov 2025

8/10 Good

Gill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good and better than expected but the car parking was horrendous
Stayed 1 night in Nov 2025

10/10 Excellent

Dominic

Stayed 7 nights in Oct 2025

10/10 Excellent

Oleksii

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2025

8/10 Good

Sheree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Janet, Penetanguishene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is ideal for exploring and easy access to the central train station. First stay had a room facing the street which was noisy with the tram station. Our second stay was in the back overlooking the courtyard which was more quiet. Rooms were clean but could use a decor update and freshen up the scuffed paint. Very good value for the location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Virginia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location just outside the central very busy area so perfect for us. also just 6 or 7 mins walk to the station for daytrips etc. friendly staff. clean, bright, good breakfasts,good coffee available in reception / sitting area.
Stayed 5 nights in Sep 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, the room was very comfortable for our family of three, we had a lovely stay.
Stayed 1 night in Sep 2025