Note fondée sur 906 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de lincroft
Publié le 16 févr. 2024 sur Expedia
I stayed in January for six days and I came back in February to stay a couple more days . Eileen at the front desk she was super helpful very accommodating … great breakfast, Dave the chef was extraordinary a true professional . Thank you.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Michael,Thank you for staying with us again and sharing your wonderful experience! We're thrilled to hear that Eileen provided you with exceptional hospitality. Additionally, we're delighted that you enjoyed our great breakfast, and we'll pass your compliments along to Dave. Your kind words are truly appreciated, and we can't wait to welcome you back to Marriott Hutchinson Island Beach Resort, Golf & Marina for another fantastic stay!
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Excellent staff and remodeled rooms.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Reservation, Gestion de l’hôtel
We thank you for staying with us and hope to see you again soon.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
I did not like that the Rooms were super dark.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Eileen,Thank you for your review. It was a pleasure having you as our guest recently. Our team is always seeking new ways to improve our facilities and the services we offer our guests, so we'll be sure to share your feedback with our internal team to ensure any opportunity for improvement is seized. Take care, and we wish you safe travels.
par un voyageur
Publié le 6 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Reservation, Gestion de l’hôtel
We thank you for staying with us and hope to see you again soon.
par un voyageur
Publié le 5 févr. 2024 sur Hotels
Everything was great. The staff was friendly, and everything was clean. Food was good, and drinks were reasonably priced, especially for a resort.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Reservation, Gestion de l’hôtel
We thank you for staying with us and hope to see you again soon.
par un voyageur
Beware of Extra Charges
Publié le 2 févr. 2024 sur HotelsAfter pre-paying for our stay on hotels.com, we were not happy to receive an additional charge for "resort fees." Not being able to reach a human being to discuss these extra fees did not help. Additionally, the room was not ready on time and maid service was not provided. The hotel seems very short on help. The pools are kept in mediocre condition. We did not even want to get in the water at the pool at the main building.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Monica,Thank you so much for staying with us for your recent getaway. We appreciate you taking the time to provide this valuable feedback. Our team will review the housekeeping issues so we can improve in the future. Also, we will work to have hotel information better communicated across all our booking platforms. However, our website will always be the best reference for up-to-date information. Thank you again, and we hope you had a safe trip home.
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Reservation, Gestion de l’hôtel
We thank you for staying with us and hope to see you again soon.
par un voyageur
Publié le 30 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Reservation, Gestion de l’hôtel
We thank you for staying with us and hope to see you again soon.
par un voyageur
Publié le 30 janv. 2024 sur Expedia
Property and staff both wonderful! Some parts are under construction, but based upon our recently renovated room, the best is yet to come! We will definitely return.
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Reservation, Gestion de l’hôtel
We thank you for staying with us and can't wait to see you again.
par un voyageur
Publié le 29 janv. 2024 sur Hotels
I booked a room with an ocean view however, I was told the building had an ocean view!
Commentaires de Gestion de l’hôtel
31 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Samuel,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a great experience, and we're disappointed to learn we fell short of expectations during your visit. We offer our sincere apologies for any miscommunication there was regarding the view available from your room and for any inconvenience this may have caused you. We appreciate your feedback and wish you safe travels ahead.
