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The Square

3.5 star property
3.5-star hotel with a spa, connected to a shopping center

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Photo gallery for The Square

Outdoor pool
Deluxe Twin
Arcade
Fitness facility
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Siwalankerto Street 146-148, Surabaya, East Java, 60236
  • Place, Petra Christian University
    ‪3 min walk‬
  • Place, City of Tomorrow
    ‪18 min walk‬
  • Place, Pelita Harapan University Surabaya
    ‪20 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪28 min drive‬

Room options

View all photos for Deluxe Double Room

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the area

Surabaya

In entertainment district.You'll be within half a mile (1 km) of Petra Christian University and 2 miles (3 km) of City of Tomorrow with a stay here. Pelita Harapan University Surabaya and Universitas Islam Negeri Sunan Ampel Surabaya are also within 2 miles (3 km).

What's nearby

  • Petra Christian University - 3 min walk - 0.3 km
  • City of Tomorrow - 18 min walk - 1.6 km
  • Pelita Harapan University Surabaya - 20 min walk - 1.7 km
  • Universitas Islam Negeri Sunan Ampel Surabaya - 8 min drive - 4.1 km
  • Tunjungan Plaza - 20 min drive - 12.8 km

Getting around

  • Kertomenanggal Station - 19 min walk
  • Surabaya Gubeng Station - 26 min drive
  • Surabaya (SUB-Juanda) - 21 min drive

Restaurants

  • ‪Bubur ayam citra - ‬1 min walk
  • ‪Wisma Savannah Syariah - ‬1 min walk
  • ‪Gerobak Nasi Goreng - ‬1 min walk
  • ‪Be' Waffle Ice Cream - ‬1 min walk
  • ‪starNUR - ‬1 min walk

About this property

The Square

3.5-star hotel with a spa, connected to a shopping center
The Square offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

There are 7 meeting rooms available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Square. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

  • 1 building
  • 120 guestrooms or units
  • 17 levels
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Square offers 120 accommodations with laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Pillowtop beds feature premium bedding. 28-inch LCD televisions come with premium cable channels. Bathrooms include showers and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

Dining
Midtown Hotel
Surabaya Center
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 138 reviews
The price is CA $30
CA $37 total
includes taxes & fees
Jun 11 - Jun 12
Midtown Hotel

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 70,000 for adults and IDR 50,000 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 28-inch LCD TV with premium cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: IDR 180000
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 180000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative Antigen COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Square

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 295000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 70000 for adults and IDR 50000 for children
  • Airport shuttle fee: IDR 150000 per vehicle
  • Early check-in fee: IDR 180000 (subject to availability)
  • Late check-out fee: IDR 180000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Square Apartment Arcade
Square Apartment Arcade Hotel
Square Apartment Arcade Hotel Surabaya
Square Apartment Arcade Surabaya
Square Surabaya Hotel
Square Surabaya
The Square Hotel
The Square Surabaya
The Square Hotel Surabaya
The Square Surabaya Hotel Powered by Archipelago

Frequently asked questions

How close is The Square to the airport?

The Square is 6.6 mi (21-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

Does The Square have an airport shuttle?

The Square offers an airport shuttle 24 hours a day, on request, for a charge of IDR 150000 per vehicle.

How close is The Square to the beach?

This hotel is 11.1 mi (43-min drive) from New Kenjeran Beach.

Does The Square offer free breakfast?

Free breakfast isn’t provided at The Square, but buffet breakfast is offered for a fee of IDR 70000 for adults and IDR 50000 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at The Square?

No, there is no casino at this hotel.

What time is check-in at The Square?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in costs IDR 180000 (subject to availability).

Is there free parking at The Square?

This hotel offers free self parking.

Does The Square have a pool?

The Square features an outdoor pool.

Does The Square have a restaurant?

Yes, there is a restaurant on site.

Does The Square have a spa?

This hotel has a spa, which features massages.

How close is The Square to downtown Surabaya?

The Square is 0.1 mi away from Siwalankerto.

The Square Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 72 reviews
Rating 8 - Good. 36 out of 72 reviews
Rating 6 - Okay. 16 out of 72 reviews
Rating 4 - Poor. 6 out of 72 reviews
Rating 2 - Terrible. 0 out of 72 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
In university are, rooms are occupied by the student and they come and go throughout the day so the elevator is always busy. Lobby is not on ground level and the elevator to the ground level is separated to the one goes to your room. The cleaning staff is very polite and friendly
Stayed 14 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service

Mimpi

Tidak Ada yang mengesankan, dari awal proses check in, mmg saya tiba lebih awal, tapi cars penyampaian kurang berkenan, setiap Naik Harus Minta akses, suara pendingin yang berisik, staff restaurant membuka sepatu (laki2), memakai sepatu, mengambil piring tanpa mencuci tangan, cukup Satu Kali in saja
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Achmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Square sangat cocok untuk tempat beristirahat ketika aktivitas padat di Surabaya.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Nuriye

Liked: Cleanliness, staff & service

Good calue and clean secure hotel

I had one night here . Feels very safe and very good value . There was a starbucks below which was convenient
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay

It was ok
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

lesaleh

Nice hotel friendly stuff very convenient to all

The hotel great ND the stuff too very convenient to every thing.the price is excellent
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Het is heel druk en rumoerig. Er is veel eetgelegenheid in de buurt. De kitchenette bevat wel een kookplaat maar geen pan en geen bestek of iets dergelijks.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Room comfort

Nice hotel near the airport

Booked this hotel because we wanted somewhere inexpensive near to the airport. This place is a little out of the way, but if you're taking a cab/grab it shouldn't be a big deal. It's also on top of a mall so that's pretty handy. The room's clean enough, and large! The bathroom is a little small, and the shower doesn't have a door so the water kinda gets everywhere. Wifi is inconsistent.
Stayed 1 night in Apr 2018
Verified

8/10 Good

SITI

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for stay in this hotel but only there is no hair dryer and the water shower is too small
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Wen Chih

Liked: Cleanliness, property conditions & facilities, room comfort
飯店位置良好，房間寬敞，但是房卡竟然不足，進出電梯要保全幫忙刷卡，十分不方便。
Stayed 2 nights in Jul 2017
Verified

8/10 Good

SanTai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

尚可

建議自備簡易盥洗用具及吹風機。
Stayed 3 nights in May 2017
Verified

6/10 Okay

SanTai

Disliked: Cleanliness

要記得自己帶吹風機

要記得自己帶吹風機.....以及沐浴用品
Stayed 5 nights in May 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 30 minit by taxi to Juanda International Airport but the hotel quite far from city centre, mall and shopping complex
Verified

8/10 Good

Visiting

Liked: Room comfort
Disliked: Cleanliness

economical hotel

To start the review, I must evaluate in relation to the price I paid. For the price, I must say, the cleanliness of the hotel still can be improved, esp. the bathroom. Cleaning service should watch the toilet tissue and replenish enough tissue. I was left without tissue on one night. Breakfast was ok. Surrounding: a lot of street food. Overall, it was an OK stay because the hotel is quite economical.
Verified

4/10 Poor

Sanghee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lot of ants

Old facilities, lot of ants inside the room, bad breakfast. But the cost is cheap and staffs were friendly enough.
Verified

8/10 Good

Eric

Liked: Staff & service, room comfort

Fine hotel for a few days as transit.

Good hotel friendly staf. Room needs some maintanance.
Verified

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service
Petit déjeuner seulement indonésien, on s'attendait à plus de choix. Pour y aller si vous prenez le taxi dite plutôt que vous allez à pétrà university c'est juste devant et au moins là il ne vous ferons pas payé le parking de l'hôtel. Si tu es une femme et que tu veux aller à la piscine, prend tes habits avec toi parce que les pensionnaires de l'hôtel sont un peu trop curieux, c'est vraiment gênant
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategis

Cocok. Sebab saya butuh dwkat kampus
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Check In

Untuk check in cukup lama sekali, seharusnya kalau sudah booking apalagi sudah terbayar lunas, kamar sudah siap dipakai tidak terlalu lama untuk menunggu.
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
以前より高くなっていた。
Verified

10/10 Excellent

limbangjaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel at best price

Always perfekt
Verified

10/10 Excellent

limbangjaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Location is quite near to airport
Verified

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel closed to airport

Near airport, Easily to find food nearby. Room cleanest very good. Price reasonable. The view of the ground floor very nice with fast foods stall and coffee bar
Verified

6/10 Okay

Reinhard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
+ Nice, modern and clean room + Many restaurants in the near area - Staff not friendly and not willing to help