The Westin Surabaya
5.0 star property
5-star luxury hotel near Pakuwon Mall, connected to a shopping center
Choose dates to view prices
Photo gallery for The Westin Surabaya
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Bar
- Parking available
- Spa
- Laundry
- Gym
Explore the area
Pakuwon Mall, Jl Puncak Indah L, Surabaya, East Java, 60216
- Pakuwon MallPlace, Pakuwon Mall1 min walk
- Pakuwon Trade CenterPlace, Pakuwon Trade Center3 min walk
- Tunjungan PlazaPlace, Tunjungan Plaza11 min drive
- Surabaya (SUB-Juanda)Airport, Surabaya (SUB-Juanda)24 min drive
Room options
View all photos for Club Room, 1 King Bed
Club Room, 1 King Bed
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
- 38 sq m
- City view
- Sleeps 3
- 1 King Bed
View all photos for Club Room, 2 Double Beds
Club Room, 2 Double Beds
- 38 sq m
- City view
- Sleeps 3
- 2 Double Beds
View all photos for Deluxe Room, 2 Double Beds
Deluxe Room, 2 Double Beds
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
- 38 sq m
- City view
- Sleeps 3
- 2 Double Beds
View all photos for Club Suite, 1 King Bed
Club Suite, 1 King Bed
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 78 sq m
- City view
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
- 38 sq m
- City view
- Sleeps 3
- 1 King Bed
View all photos for Grand Suite, 1 King Bed
Grand Suite, 1 King Bed
- 96 sq m
- City view
- Sleeps 3
- 1 King Bed
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
- 46 sq m
- City view
- Sleeps 3
- 1 King Bed
About the area
Surabaya
In shopping district.You'll be within half a mile (1 km) of Pakuwon Mall and 9 miles (15 km) of Tunjungan Plaza. Also within 9 miles (15 km) are Royal Plaza Surabaya and Surabaya Plaza Shopping Mall.
What's nearby
- Pakuwon Mall - 1 min walk - 0.0 km
- Pakuwon Trade Center - 3 min walk - 0.3 km
- Tunjungan Plaza - 11 min drive - 9.5 km
- Surabaya Plaza Shopping Mall - 11 min drive - 10.9 km
- Grand City Surabaya - 11 min drive - 11.5 km
Getting around
- Ngagel Station - 11 min drive
- Tandes Station - 20 min drive
- Surabaya (SUB-Juanda) - 47 min drive
Restaurants
- Burger King - 1 min walk
- Wee Nam Kee Chicken Rice - 1 min walk
- Nam Heong - 1 min walk
- Subway Pakuwon Mall - 1 min walk
- Pizza Marzano - 1 min walk
About this property
The Westin Surabaya
5-star luxury hotel near Pakuwon Mall, connected to a shopping center
The Westin Surabaya offers its guests a full-service spa, 3 outdoor swimming pools, a 24-hour fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.
Event space at this hotel measures 89082 square feet (8276 square meters) and includes a conference center. A complimentary children's club, multilingual staff, and tour/ticket assistance are also featured at the luxury The Westin Surabaya. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.
This 5-star Surabaya hotel is smoke free.
- 204 guestrooms or units
- Meeting rooms
- 89082 sq ft of conference space
- 8276 sq m of conference space
- Kid's club (free)
- Conference center
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Computer for guest use
- Elevator
- No smoking on site
- Bar or lounge
- Dining venue
The Westin Surabaya offers 204 air-conditioned accommodations with safes and complimentary bottled water. Select Comfort beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with cable channels.
Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Surabaya hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
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Property amenities
Family friendly
- 3 outdoor pools
- Children's pool
- Children's toys
- Free children's club
- In-room crib
- Laundry facilities
- Mini-fridge
- Playground
- Rollaway/extra bed (surcharge)
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Secured, covered self parking on site (IDR 100,000 per stay)
- Valet parking on site (IDR 150,000 per stay)
- Wheelchair-accessible parking available
Food and drink
- Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 227,480 for adults and IDR 113,740 for children
- A bar/lounge
- A restaurant
- Couples/private dining
Things to do
- 18-hole adjacent golf course
- 24-hour gym
- 3 outdoor pools
- Bicycles
- Children's pool
- Free children's club
- Full-service spa
- Golf caddies
- Golf carts
- Golf clubs/equipment
- Golf driving range
- Playground
- Pro golf lessons
- Pro golf shop
- Shopping mall
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 3 accessible parking spaces
- Accessible airport shuttle
- Assistive listening devices
- Assistive listening devices in meeting rooms
- Braille/raised signage
- Elevator (55 inch wide door)
- Height-adjustable showerhead
- Lever door handles
- Valet for wheelchair-equipped vehicles
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible gym
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
Room amenities
Entertainment
- 55-inch LCD TV with cable channels
Bedroom
- Bedsheets provided
- Blackout drapes
- Down comforter
- Free crib
- Hypo-allergenic bedding
- Pillow menu
- Rollaway/extra bed (surcharge)
- Select Comfort mattress
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Food and drink
- 24-hour room service
- Free bottled water
- Meal delivery service
- Mini-fridge
More
- Air conditioning
- Connecting rooms available
- Energy-saving switches in guestrooms
- Iron/ironing board
- LED lighting
- Phone
- Recycling
- Safe
- Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at The Westin Surabaya
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for IDR 874000.0 per night.
- Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately IDR 227480 for adults and IDR 113740 for children
- Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 5)
- Covered self parking fee: IDR 100000 per stay
- Valet parking fee: IDR 150000 per stay
- Rollaway bed fee: IDR 874000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
We should mention
- Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
Property is also known as
The Westin Surabaya Hotel
The Westin Surabaya Surabaya
The Westin Surabaya Hotel Surabaya