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Waterplace Residence

Property class: 3
3-star apartment with kitchenette in Surabaya

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Photo gallery for Waterplace Residence

A resort with multiple swimming pools, palm trees, and high-rise buildings in the background.
A hotel lobby with a staircase, seating area, and a reception desk.
A modern kitchen with dark cabinets, a white countertop, a stainless steel sink, and a built-in oven.
A modern living room with a sofa, armchairs, a coffee table, and a glass partition with blinds.
A modern kitchen with a glass dining table, white chairs, and dark cabinetry.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Air conditioning
  • Gym
  • Outdoor Space

Explore the area

View in a map
Jalan Pakuwon Indah, No. 3-5, Lontar Timur, Surabaya, 60213
  • Place, Pakuwon Trade Center
    ‪3 min walk‬
  • Place, Pakuwon Mall
    ‪5 min walk‬
  • Place, Tunjungan Plaza
    ‪14 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪34 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

A bedroom with a tufted headboard, a bed with a white quilt, two green pillows with a peacock pattern, a round mirror on a bedside table, and a window with blinds.

Apartment, 2 Bedrooms

  • City view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 3 Bedrooms

A bedroom with a bed, white headboard, patterned wallpaper, and a window with curtains.

Apartment, 3 Bedrooms

  • City view
  • 85 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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  • Pool
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  • Parking included
  • Free WiFi
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The price is CA $96
CA $117 total
includes taxes & fees
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About the area

Surabaya

In Surabaya .Your stay at this Surabaya apartment places you within a 10-minute walk of Pakuwon Trade Center and Pakuwon Mall. Also, Al-Akbar Mosque is within 3 miles (5 km) and Ciputra World Mall is within 6 miles (10 km).
View more Apartments in SurabayaOpens in a new window

What's nearby

  • Pakuwon Trade Center - 3 min walk - 0.3 km
  • Pakuwon Mall - 5 min walk - 0.4 km
  • Surabaya Plaza Shopping Mall - 14 min drive - 13.5 km
  • Tunjungan Plaza - 14 min drive - 13.8 km
  • Galaxy Mall - 18 min drive - 17.5 km

Getting around

  • Ngagel Station - 11 min drive
  • Tandes Station - 16 min drive
  • Surabaya (SUB-Juanda) - 33 min drive

Restaurants

  • ‪Edilee - ‬6 min walk
  • ‪Nasi Ayam Leluhur - ‬5 min walk
  • ‪Tacoritto - ‬5 min walk
  • ‪Ayam Goreng Jakarta Asli - ‬5 min walk
  • ‪Nasi Tempong Bu Indah - ‬5 min walk

About this property

Waterplace Residence

3-star apartment with kitchenette in Surabaya
Waterplace Residence offers its guests a children's pool, an indoor pool, an outdoor pool, and a fitness center. Free self parking is available.
  • 10 guestrooms or units
  • Front desk (24 hours)
  • Terrace
Waterplace Residence offers 10 accommodations with air conditioning. Rooms open to balconies or patios. Accommodations at this 3-star apartment have kitchenettes with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.

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A rooftop pool with palm trees, lounge chairs, and a cityscape at sunset.
Aloft by Marriott Surabaya Pakuwon City
Surabaya
  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
5.0 out of 5, Exceptional, 16 reviews
The price is CA $58
CA $71 total
includes taxes & fees
Nov 1 - Nov 2
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Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Refrigerator
  • Stovetop

Bedrooms

  • 1 bedroom

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Outdoor areas

  • Balcony/patio
  • Terrace

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • No housekeeping provided

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 10 units

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [U-Nit Rental Apartment Tokan C5 Waterplace]
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 500000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in each accommodation. The property is professionally cleaned.

Property is also known as

Waterplace Residence Apartment Surabaya
Waterplace Residence Apartment
Waterplace Residence Surabaya
Waterplace Residence Surabaya
Waterplace Residence Apartment
Waterplace Residence Apartment Surabaya

Frequently asked questions

How close is Waterplace Residence to the airport?

Waterplace Residence is 14.7 mi (33-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

Does Waterplace Residence have an airport shuttle?

Airport shuttle services are not available at Waterplace Residence.

How close is Waterplace Residence to the beach?

This apartment is 16.9 mi (38-min drive) from New Kenjeran Beach.

Does Waterplace Residence offer free breakfast?

Waterplace Residence does not offer free breakfast.

Is there a casino at Waterplace Residence?

No, there is no casino at this apartment.

What time is check-in at Waterplace Residence?

Check-in start time: noon; Check-in end time: anytime.

Is there free parking at Waterplace Residence?

This apartment offers free self parking.

Does Waterplace Residence have a pool?

Waterplace Residence features an indoor pool, an outdoor pool, and a children's pool.

Does Waterplace Residence have a spa?

There are no spa services available at this apartment.

How close is Waterplace Residence to downtown Surabaya?

Waterplace Residence is 6 mi away from Surabaya.

Waterplace Residence Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

5.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay

Call reception, call them many time but no answer only responded via sms. She cant speak English it hard to understand. No proper instructuon on check in and usage. ALL electrical circuit breakers were turn OFF. Luckily I am an electrical guy that dare to turn ON by myself. Room condition is worst l, lack of maintenance, so run down to call luxury apartment, kitchenette and pantryi items conditions are unusable, no gas, no electrical connection, water kettle so dirty, not usable even to boil hot water. Toilet smell like sewage, toiletries and towels are not provide. Please bring you own if intend to book this room. Will NEVER book here again.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is within walking distance to Pakuwon Trade Centre (PTC) which is connected to other Super malls. A very convenient place to relax and enjoy other activities in the evening. Access to the property is via microchip card key and it is 24-hrs security guarded.
Stayed 4 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
fasilitas lengkap sehingga memudahkan untuk memasak, mencuci pakaian. ada free acces ke pool and gym and dekat lokasi mall sehingga mudah untuk memenuhi kebutuhan sehari-hari.
Stayed 1 night in Jun 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
سيئة جدا
Stayed 14 nights in May 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019