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Hotel Sursee

3.0 star property
3-star hotel perfect for exploring Sursee

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Photo gallery for Hotel Sursee

Property grounds
Double Room Single Use | Living area
Lobby
Property entrance
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Bahnhofstrasse 15, Sursee, Luzern, 6210
  • Place, Kirchenschatz Museum
    ‪5 min walk‬
  • Place, Lake Sempach
    ‪17 min walk‬
  • Place, Chapel Bridge
    ‪20 min drive‬
  • Airport, Zürich (ZRH)

Room options

View all photos for Family Room

Family Room | Living area

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Basic Double Room, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Basic Double Room, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Garden View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room, 1 Double Bed, Garden View

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(14 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

About the area

Sursee

City center stay.You'll be within half a mile (1 km) of Kirchenschatz Museum and 2 miles (3 km) of Lake Sempach with a stay here. Also, Kaltbach Cave is within 3 miles (5 km) and Seebad Eich is within 6 miles (10 km).

What's nearby

  • Kirchenschatz Museum - 5 min walk - 0.4 km
  • Lake Sempach - 17 min walk - 1.5 km
  • Chapel Bridge - 20 min drive - 27.8 km
  • KKL Lucerne - 20 min drive - 28.1 km
  • Swiss Transportation Museum - 22 min drive - 29.1 km

Getting around

  • Sursee Station - 8 min walk
  • Zurich Airport (ZRH) - 73 min drive

Restaurants

  • ‪Golden India - ‬7 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪El Mosquito - ‬6 min walk
  • ‪Stadtcafé - ‬5 min walk
  • ‪Craftwerk Sursee - ‬6 min walk

About this property

Hotel Sursee

3-star hotel perfect for exploring Sursee
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Sursee. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Sursee hotel is smoke free.

  • 40 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Elevator
  • No smoking on site
Hotel Sursee offers 40 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Sursee hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room crib
  • Playground
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: CHF 10 for adults and CHF 5 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle tours
  • Library
  • Playground
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (6:30 AM - 10:00 PM) and Friday - Sunday (7:00 AM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's JustIN mobile mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox, private entrance

Pets

  • Pets: CHF 20.00 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 10.00 for adults and CHF 5.00 for children
  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: TWINT
Long-term renters welcome
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards, cash, mobile payments, and TWINT. Long-term renters welcome. Guests can access their rooms with a mobile device.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sursee
Hotel Sursee Hotel
Hotel Sursee Sursee
Hotel Sursee Hotel Sursee

Hotel Sursee Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 324 reviews
Rating 8 - Good. 131 out of 324 reviews
Rating 6 - Okay. 29 out of 324 reviews
Rating 4 - Poor. 3 out of 324 reviews
Rating 2 - Terrible. 5 out of 324 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rowena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, Clean room but a bit small for 4 of us. Friendly staff, especially Romania. She allowed us to check in early. They’ve got luggage storage which is good. They offered food up to 10 pm which is great. Very good breakfast, lots of choices.
Stayed 2 nights in Sep 2025

6/10 Okay

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a short stay. Good breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Ten minute walk to train station and 15 minute train ride to Luzern. Breakfast was very good.
Stayed 1 night in Sep 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel was clean. Access to hotel is limited with a 10 minute walk to tram station. Out of the way facility, but cheap for access.
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

8/10 Good

Sam

Stayed 1 night in Jun 2025

10/10 Excellent

Darshan, Cordova

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

José

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good for the price, clean, good breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Max p.

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Linda H

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice and walkable to shops and restaurants. Great buffet breakfast with very friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful staff.
Stayed 1 night in May 2025

6/10 Okay

Henry

Stayed 2 nights in Mar 2025

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very safe and quiet
Stayed 5 nights in Sep 2024

8/10 Good

jinnatun, New Rochelle

Travelled with family
It was ok they charged us extra
Stayed 3 nights in Aug 2024

8/10 Good

Jeyaseetharam, colleyville

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Md.Mamunur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel awesome stuffs. Just a bit quite
Stayed 2 nights in Aug 2024

2/10 Terrible

Lewis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
wont recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities

WOW, such personal service

Wow, what fantastic staff, and that is only the start. Nicely located a short walk from the train station, this hotel does things in a very personal way. Help yourself to coffee and cake whenever you want. Filtered water to top up your bottle before your day out. Hearty and plentiful breakfasts to set you up for the day. On site secure parking and exceptionally clean barely warrant a mention with so much to praise. No on site restaurant but plenty of great food within 5 minutes walk
Stayed 4 nights in Jun 2024

8/10 Good

Jaqueline

Business traveller
Liked: Cleanliness, staff & service
Plenty of parking but within easy walk of the old town. Staff are welcoming and helpful
Stayed 2 nights in Jun 2024

2/10 Terrible

Hangama

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Our room was full of bugs . :( Very disappointed ☹️ for price i paid. I would like to request for a refund. Didn’t sleep all night.
Stayed 1 night in Jun 2024

8/10 Good

TJUNG SENG

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and 24 hr tea and coffee, plus instant noodles after breakfast
Stayed 2 nights in May 2024

10/10 Excellent

Jiazhen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024