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Surestay Plus Hotel by Best Western Susanville

2.5 star property
Enjoy free breakfast at this Susanville hotel

Choose dates to view prices

Photo gallery for Surestay Plus Hotel by Best Western Susanville

Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub
Outdoor pool
Reception
Breakfast, lunch, dinner served; American cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
2785 Main Street, 2785, Susanville, CA, 96130-4741
  • Place, Lassen County Fairgrounds
    ‪5 min walk‬
  • Place, Lassen County Chamber of Commerce
    ‪3 min drive‬
  • Place, Roop's Fort
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Flat Screen Television, Wet Bar, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

1 King Bed Suite with Jacuzzi Flat Screen Television Microwave Refrigerator Wetbar High Speed Internet Access Non Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Larger Room, High Speed Internet Access, Microwave and Refrigerator, Flat Screen Television

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

About the area

Susanville

In Susanville .You'll be within half a mile (1 km) of Lassen County Fairgrounds and 2 miles (3 km) of Roop's Fort with a stay here. Lassen County Chamber of Commerce and Lassen Historical Museum are also within 2 miles (3 km).

What's nearby

  • Lassen County Fairgrounds - 5 min walk - 0.4 km
  • Lassen County Chamber of Commerce - 3 min drive - 2.5 km
  • Roop's Fort - 3 min drive - 2.5 km
  • Lassen Historical Museum - 3 min drive - 2.5 km
  • Lake Almanor - 55 min drive - 55.7 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 90 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Frosty Mill - ‬2 min drive
  • ‪Courthouse Cafe - ‬5 min walk
  • ‪Burger King - ‬20 min walk
  • ‪Taco Bell - ‬10 min walk

About this property

Surestay Plus Hotel by Best Western Susanville

Enjoy free breakfast at this Susanville hotel
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Surestay Plus Hotel by Best Western Susanville. Self parking is free.
  • 82 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Terrace
  • Dining venue
Surestay Plus Hotel by Best Western Susanville offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves.

Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards.

Similar properties

Lobby
Super 8 by Wyndham Susanville
Susanville
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very good, 1,005 reviews
The price is CA $118
CA $129 total
includes taxes & fees
Apr 16 - Apr 17
Super 8 by Wyndham Susanville

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant

Things to do

  • Outdoor pool
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day, plus a deposit of USD 75.00 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

How close is Surestay Plus Hotel by Best Western Susanville to the airport?

Surestay Plus Hotel by Best Western Susanville is 86.4 mi (90-min drive) away from the Reno Tahoe Intl. Airport (RNO) airport, the closest popular airport to the property.

How much does it cost to stay at Surestay Plus Hotel by Best Western Susanville?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Surestay Plus Hotel by Best Western Susanville on Apr 12, 2026 start from CA $159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Surestay Plus Hotel by Best Western Susanville have an airport shuttle?

Airport shuttle services are not available at Surestay Plus Hotel by Best Western Susanville.

Does Surestay Plus Hotel by Best Western Susanville offer free breakfast?

Surestay Plus Hotel by Best Western Susanville offers free full breakfast every day from 6 AM to 9:30 AM.

Is there a casino at Surestay Plus Hotel by Best Western Susanville?

No, there is no casino at this hotel, but Diamond Mountain Casino (4-min drive) is nearby.

What time is check-in at Surestay Plus Hotel by Best Western Susanville?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Surestay Plus Hotel by Best Western Susanville?

This hotel offers free self parking.

Does Surestay Plus Hotel by Best Western Susanville have a pool?

Surestay Plus Hotel by Best Western Susanville features an outdoor pool.

Does Surestay Plus Hotel by Best Western Susanville have a restaurant?

Surestay Plus Hotel by Best Western Susanville is home to Lumberjacks, which features American cuisine.

Does Surestay Plus Hotel by Best Western Susanville have a spa?

There are no spa services available at this hotel.

How close is Surestay Plus Hotel by Best Western Susanville to downtown Susanville?

Surestay Plus Hotel by Best Western Susanville is 1.2 mi away from Susanville.

Surestay Plus Hotel by Best Western Susanville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 393 out of 987 reviews
Rating 8 - Good. 323 out of 987 reviews
Rating 6 - Okay. 155 out of 987 reviews
Rating 4 - Poor. 76 out of 987 reviews
Rating 2 - Terrible. 40 out of 987 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Mona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is good because they givw you vouchers for the restaurant next door! We stay here often on our way to NV and the hotel needs some upkeep but its always clean and has a big parking lot which is great since we're usually pulling a cargo trailer
Stayed 1 night in Jan 2026

6/10 Okay

Raghu Ram

Stayed 1 night in Dec 2025

8/10 Good

JASON

Liked: Cleanliness, staff & service, amenities
The front desk ladies were both extremely friendly and helpful. The room was adequate. The bed was comfortable enough. Lumberjack cafe breakfast next door was delicious and they had friendly staff as well. The window in the bathroom must not have been sealed well because it was like 20 degrees in there. I would stay again.
Stayed 1 night in Dec 2025

8/10 Good

Marc

Stayed 1 night in Dec 2025

8/10 Good

Mona

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Okay as usual. This room looked more worn down than others we have stayed in here. The bed needed replacing, a pit in the middle of it. Front desk was very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stay was nece, will stay there in the future.
Stayed 1 night in Dec 2025

8/10 Good

Abdallah

Liked: Cleanliness, staff & service, amenities
Clean room with good layout. Wonderful staff. Very good breakfast arrangement.
Stayed 3 nights in Dec 2025

4/10 Poor

Stacy

Travelled with partner
I rented the room specifically for the jet tub. I didn't check in till 1 am, I had just gotten off work. I went to use the jet tub and I had no hot water. In fact not even warm water. I went to call the office on the phone in room and there was no cord plugged to it. I went to the office and he said naintance would be there around 9. Come to find out there had not been hot water on that side for awhile. I rented for 2 days. The 11th and 12th to be check out on 13th. I asked for a refund and they originally said they would take 37.00 off then finally said 60.00. At 3 on the next day they finally put me in another room of course with no jet tub
Stayed 2 nights in Dec 2025

6/10 Okay

Patrice

Disliked: Cleanliness, amenities, property conditions & facilities
Staff courteous. However the room was not very clean. Shower was in very bad shape. We've stayed here a couple times before. This will be our last.
Stayed 1 night in Dec 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service
The rooms are old, but for the price, a fine place to stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Tamara

Stayed 1 night in Dec 2025

10/10 Excellent

Michele, Cottonwood

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Shower hot and good size fresh towels. Good sized rooms. Beds comfortable. Breakfast cooked to order.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin, Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Bed was awesome
Stayed 1 night in Dec 2025

6/10 Okay

Michelle

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness
When I checked in I was told I paid up to Sunday but the Manager refunded us a night without telling us and then we had to pay one more night causing a lot of stress
Stayed 8 nights in Nov 2025

10/10 Excellent

ANHELICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay. Will definitely be staying there again. Kind staff and clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Stayed 1 night in Nov 2025

6/10 Okay

Steven

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People ran up and down in front of our room at 3:20 in the morning.
Stayed 2 nights in Nov 2025

8/10 Good

Tom

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice large clean rooms. Check-in was great, and the Staff was very helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Roberto

Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a late check in. Desk clerk was sooo nice checking be in quickly so we could get to our room and warm up as it was very cold. Complimentary breakfast was great with partnering lumberjacks restaurant.
Stayed 1 night in Nov 2025

10/10 Excellent

Justina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was welcoming and made it quick and easy while also being super nice and friendly. The room was clean and supplied what I did not bring, such a relief. Would recommended and would stay again.
Stayed 1 night in Nov 2025

6/10 Okay

Jerry

Stayed 4 nights in Nov 2025

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Staff was friendly
Stayed 1 night in Nov 2025

8/10 Good

Madge, Coos Bay

Travelled with partner
Liked: Cleanliness, amenities
Definitely an older hotel with smallish rooms. However has been updated. Check in and check out clerks were fantastic
Stayed 1 night in Nov 2025

8/10 Good

Crystal

Stayed 1 night in Nov 2025