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Mercure Suzhou Downtown

3.0 star property
3-star hotel near Shantang Street, connected to a shopping center

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Photo gallery for Mercure Suzhou Downtown

Exterior
Deluxe Room, 2 Single Beds | Bathroom
Interior detail
Exterior
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
3189 Renmin Road, Gusu District, Suzhou, Jiangsu, 215000
  • Place, Suzhou Pingjiang Wanda Plaza
    ‪7 min walk‬
  • Place, Suzhou City Moat
    ‪19 min walk‬
  • Place, Beisi Pagoda
    ‪2 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪27 min drive‬

Room options

View all photos for Privilege, Comfort Room, 1 King Bed

Privilege, Comfort Room, 1 King Bed

Privilege, Comfort Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 2 Twin Beds

Privilege, Room, 2 Single Beds

Privilege, Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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Exterior

Four Seasons Hotel Suzhou

Suzhou Industrial Park
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
4.8 out of 5, Exceptional, 34 reviews
The price is CA $414
CA $483 total
includes taxes & fees
Jun 21 - Jun 22
Four Seasons Hotel Suzhou

About the area

Suzhou

Gusu District stay.Your stay at this Gusu District hotel places you within 3 miles (5 km) of Shantang Street and Humble Administrator's Garden. Also, Suzhou Museum is within 3 miles (5 km) and Suzhou University is within 6 miles (10 km).

What's nearby

  • Suzhou Pingjiang Wanda Plaza - 7 min walk - 0.6 km
  • Suzhou City Moat - 19 min walk - 1.6 km
  • Beisi Pagoda - 2 min drive - 1.9 km
  • Shantang Street - 3 min drive - 2.7 km
  • Humble Administrator's Garden - 3 min drive - 2.6 km

Getting around

  • Pinghe Lu Station - 5 min walk
  • Suzhou Railway Station - 7 min drive
  • Wuxi (WUX-Shuofang) - 37 min drive

Restaurants

  • ‪美味斋 - ‬3 min drive
  • ‪兰州拉面 - ‬2 min drive
  • ‪旧城以西 - ‬2 min drive
  • ‪Mercato - ‬3 min drive
  • ‪Burger King 汉堡王 - ‬11 min walk

About this property

Mercure Suzhou Downtown

3-star hotel near Shantang Street, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1399 square feet (130 square meters) and includes a conference center. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Suzhou Downtown. Self parking is free.

This 3-star Suzhou hotel is smoke free.

  • 175 guestrooms or units
  • Meeting rooms
  • 1399 sq ft of conference space
  • 130 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Suzhou Downtown offers 175 accommodations with minibars and safes. Each accommodation is individually furnished. LED televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Similar properties

Exterior
Pan Pacific Suzhou
Suzhou Old Town
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 527 reviews
The price is CA $81
CA $94 total
includes taxes & fees
Jun 21 - Jun 22
Pan Pacific Suzhou

Property amenities

Family friendly

  • Children's toys
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CNY 58 for adults and CNY 29 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LED TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 58 for adults and CNY 29 for children
  • Rollaway bed fee: CNY 200.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Mercure Suzhou Downtown Hotel

Hotel Mercure Suzhou Downtown Suzhou

Suzhou Mercure Suzhou Downtown Hotel

Hotel Mercure Suzhou Downtown

Mercure Suzhou Downtown Suzhou

Mercure Hotel

Mercure

Mercure Suzhou Downtown Hotel

Mercure Suzhou Downtown Suzhou

Mercure Suzhou Downtown Hotel Suzhou

Frequently asked questions

How close is Mercure Suzhou Downtown to the airport?

Mercure Suzhou Downtown is 25.5 mi (37-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

Does Mercure Suzhou Downtown have an airport shuttle?

Airport shuttle services are not available at Mercure Suzhou Downtown.

Does Mercure Suzhou Downtown offer free breakfast?

Free breakfast isn’t provided at Mercure Suzhou Downtown, but buffet breakfast is offered for a fee of CNY 58 for adults and CNY 29 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Mercure Suzhou Downtown?

No, there is no casino at this hotel.

What time is check-in at Mercure Suzhou Downtown?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

Is there free parking at Mercure Suzhou Downtown?

This hotel offers free self parking.

Does Mercure Suzhou Downtown have a pool?

Mercure Suzhou Downtown does not have a pool.

Does Mercure Suzhou Downtown have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Suzhou Downtown have a spa?

There are no spa services available at this hotel.

How close is Mercure Suzhou Downtown to downtown Suzhou?

Mercure Suzhou Downtown is 3.2 mi away from Suzhou.

Mercure Suzhou Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 46 reviews
Rating 8 - Good. 15 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

edmond

Liked: Cleanliness, property conditions & facilities
Good hygiene, warm welcoming and helpful staff, good breadfast, very present stay, except the entrance is not well directed
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yasin

Liked: Cleanliness, property conditions & facilities, room comfort

One night s

Excellent for a budget hotel, room.was large, modern and very clean Breakfast was very average
Stayed 1 night in Jun 2025
Verified

8/10 Good

Du

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店干净，地理位置也不错，可惜没有衣服送洗服务
Stayed 3 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常适合自驾游

离旅游景点非常近，自驾（又担心限行）且喜欢徒步的朋友们可以放心选择。
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Terence H W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒

很舒適，可免費洗烘衣物，近地鐵站，附近走5分鐘有些餐廳及大超市。唯一缺點是飯店入口不在大馬路旁，去景點得一直搭車，不過，CP值算高~
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new hotel near suzhou station and subway station
Stayed 3 nights in Dec 2019
Verified

8/10 Good

HUICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性价比高

酒店很新，性价比高 柜台服务可以加强，譬如办理入住时有人排队，几个服务人员还在柜台旁边的房间里面说笑，让住客感受很差，另外早餐选项相对单调 不过整体而言试一间性价比高的住宿选项
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
ent location. doonConvenient location., but would not like to stay in another Mercure again.
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

현진

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

프랑스 멜쿠르로 동일한 수준

편안하고 친절한 호텔 조식이 좋음
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near MRT station, connect to most places of interest.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the restaurant don't speak English, but at the front desk do, otherwise excellent
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Chiaching

Liked: Staff & service, property conditions & facilities, room comfort

不錯

房間舒適，只是地板可以再乾淨一點！Check in 的速度要加強！大致上是很不錯的！
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Samson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適酒店

酒店很整潔和現代感，性格比高，mercure 品牌一般都可以。淋浴水壓也夠，只是附近有建築工程，稍有噪音，隔音未完善。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Ling-Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valued for money

It's not very close to the train station, have to take taxis or subway (1 stop), some areas are not allowed to walk through. There's a shopping mall across the big road, 10 mins walk. If you wanna stay walking distance to the train station then it's not a good option, but overall this hotel is valued for money.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean stylish and spacious. The service is very impressive. The room is contemporarily decorated. The breakfast buffet has a good selection of food. There is also complimentary evening snacks service in the lobby lounge area. The French style hotel is really value for your money. Love the hotel. Will come back to see all the staff and the robot delivery machine.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台的服务小姐态度真的很好，百问不烦。出了因为门口在施工，其他都很好。
Stayed 3 nights in May 2019
Verified

8/10 Good

Chen Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性价比很高的酒店

酒店很新很干净，设施设计都很不错，床头有插座，电动窗帘，房间感应灯。离苏州火车站只有一站地铁。出门离万达广场很紧，附近还有一个大的生活广场。到苏州落落脚非常适合，价格便宜。
Stayed 1 night in May 2019
Verified

8/10 Good

CHANGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

생각보단괜찮은 호텔

위치가 아주 훌륭하고 근처에 먹을곳도 생각보다 많음. 지하철이 가까워서 여행객이건 출장객이건 괜찮을듯하고 조식도 좋았음
Stayed 1 night in May 2019
Verified

8/10 Good

P-MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien une fois trouvé

Très bien, par contre localisation eronnee sur le site comme sur maps.me. Une fois trouvé très bien
Stayed 1 night in Apr 2019
Verified

8/10 Good

Tam

Liked: Amenities, property conditions & facilities
整體感覺不錯，有現代感。但細節整潔度不足，牆角、枱面、電視搖控都有灰塵和跡，另很多房間都沒有廁所門，早餐時間是7-10。
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
言葉が全く通じない。国際的なホテルを目指すなら最低限英語を理解できないと、さっぱり意思疎通ができず苦労した。 エアコンの設定も全くわかりにくいアイコン岳を見て操作するので わかりやすい表示と丁寧な説明がほしい。
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

CHI-SHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員素質，房間設施，早餐多樣，可提早入住整題都很好，若有增加24HR咖啡機服務，那就更完美了
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel

The new "smart "room is very cute.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is within walking distance to th subway. It is also just a few minutes drive to the Suzhou Railyway.The breakfast is good and the staff are courteous and helpful. I've enjoyed my stay there.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens, sind sehr zufrieden. Zimmer bestens, Frühstück super.
Stayed 2 nights in Mar 2019