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The Dragon Hotel

4.0 star property
4-star hotel near Swansea Castle

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Photo gallery for The Dragon Hotel

2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Reception
Front of property - evening/night
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Bar (on property)

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
The Kingsway, Swansea, Wales, SA1 5LS
  • Place, Grand Theatre
    ‪6 min walk‬
  • Place, National Waterfront Museum
    ‪9 min walk‬
  • Place, Swansea Marina
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪61 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 1 Double Bed

7.4 out of 10
Good
(29 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(12 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, 3 Twin Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Triple Room, 3 Twin Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Bathroom

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed

About the area

Swansea

Oceanside stay.A stay at this Castle hotel places you steps from Swansea Castle and within a 5-minute walk of Swansea Market. LC Swansea and National Waterfront Museum are also within half a mile (1 km).

What's nearby

  • Swansea Market - 3 min walk - 0.3 km
  • Grand Theatre - 6 min walk - 0.5 km
  • Swansea Arena - 9 min walk - 0.8 km
  • National Waterfront Museum - 9 min walk - 0.8 km
  • Swansea Marina - 11 min walk - 1.0 km

Getting around

  • Swansea Station - 6 min walk
  • Cardiff International Airport (CWL) - 69 min drive

Restaurants

  • ‪Steak by Night - ‬4 min walk
  • ‪Sessions by Mumbles Brewery - ‬3 min walk
  • ‪The Bunkhouse - ‬3 min walk
  • ‪Turkish Kitchen - ‬4 min walk
  • ‪Costa Coffee - ‬4 min walk

About this property

The Dragon Hotel

4-star hotel near Swansea Castle
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

Public spaces have free WiFi. The business-friendly The Dragon Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Swansea hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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3.8 out of 5, Good, 498 reviews
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CA $131 total
includes taxes & fees
Feb 17 - Feb 18
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 30-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 13.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 286 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 198 out of 1001 reviews
Rating 4 - Poor. 126 out of 1001 reviews
Rating 2 - Terrible. 129 out of 1001 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Michael, Newton-Le-Willows

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, room comfort
I booked this trip so my daughter could visit Swansea university with her cousin. I booked breakfast but the hotel told them I hadn't (have had this problem before with Hotels.com). They're only 18 so didn't want to complain but they said the TV didn't work and the toilet didn't flush properly either.
Stayed 1 night in Nov 2025

8/10 Good

Lilian Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great selection of different foods for breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Ann

Everything was excellent including the very helpful and pleasant staff
Stayed 1 night in Nov 2025

10/10 Excellent

Aled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room nice and clean. Staff very welcoming and helpful. Did not have breakfast and the bar was clsed after the concert
Stayed 1 night in Nov 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities
Yes and yes
Stayed 1 night in Nov 2025

6/10 Okay

Steph

Liked: Cleanliness, staff & service
Lifts were small and never let anymore than 2 people in then said it was overloaded! Rooms could do with more pillows as they weren’t the best
Stayed 2 nights in Nov 2025

8/10 Good

david

Liked: Staff & service, amenities
Staff were very friendly and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

MR A P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, attentive and helpful staff, good bed
Stayed 1 night in Nov 2025

8/10 Good

Ben

Stayed 1 night in Oct 2025

10/10 Excellent

clare

Liked: Cleanliness, amenities, property conditions & facilities
Everything was brill , could park right by hotel we had breakfast room was clean staff were lovely and it's right close where we were going Thankyou for a lovely stay x
Stayed 1 night in Nov 2025

10/10 Excellent

Peter, ..

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Ala

Liked: Amenities
Yes beautiful lovely place great reception and wonderful day 👍
Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very helpful staff comfortable room
Stayed 1 night in Oct 2025

10/10 Excellent

Annette

Stayed 1 night in Oct 2025

6/10 Okay

Frederic

Travelled with partner
This hotel needs serious refreshment! Stayed here twice, because of the car park, it’s clean don’t fet me wrong! We stayed last year and the left hand lift is still isn’t working!
Stayed 2 nights in Oct 2025

6/10 Okay

Anne-Marie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Tony

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Great staff - sub standard facilities

This hotel has 5 star staff but 2 star facilities. The reception looks good when you arrive. However - when you get to the rooms , they are substandard old and dated. The shower wafer did not even achieve the standard temperature. Breakfast was horrible. Cheep food the tasted nasty. There were so many signs that the owners do not spend any money on maintenance or providing a good service. The last point I found funny. They play Spotify music over breakfast - but even this is the free version of Spotify with adverts. Oh and parking is a cramped bin yard. Honestly - best avoided
Stayed 1 night in Oct 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2025

8/10 Good

Joel

Stayed 1 night in Oct 2025

6/10 Okay

Alun

Stayed 1 night in Oct 2025

8/10 Good

Gareth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for Swansea Arena. Perfect for the price
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Travelled with family
Lovely stay for one night. Would have appreciated two pillows. Clean room and bathroom. Great sleep, not noisy at all. The most wonderful smiley welcome for breakfast in the piano room. The lady was very helpful and busy replenishing items. That lady deserves a pay rise for all her hard work.
Stayed 1 night in Oct 2025

6/10 Okay

Shaun

Liked: Staff & service, property conditions & facilities, room comfort
Cleanliness wasn’t the best, don’t think the carpet has been hoovered or cleaned in a while, bits everywhere especially down the side of the bed. And stains in front of the sofa Couldnt really open my windows as there was some kind of air ducting outside making noise all through the night so not the greatest sleep due to the warmth of the room and noise from outside. The room did look quiet nice and looked like it’s had had a lick of paint and bathroom refurbed which was nice. Least i got the correct room id booked this time.
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Stayed 1 night in Oct 2025