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Heart of the City

Property class: 3
3-star guest house near Circular Quay

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Design Townhome
Design Townhome
Design Townhome
Design Townhome | Bathroom
Design Townhome

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Kitchen

Explore the area

View in a map
21 Terry St Surry Hills, Surry Hills, NSW, 2010
  • Place, Crown Street
    ‪5 min walk‬
  • Place, Capitol Theatre
    ‪7 min walk‬
  • Place, World Square Shopping Centre
    ‪9 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

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Design Townhome

Design Townhome

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Sydney

Surry Hills stay.Within a 10-minute walk of this Surry Hills guesthouse, you'll find Capitol Theatre and World Square Shopping Centre. Circular Quay and Star Casino are also within 2 miles (3 km).
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What's nearby

  • Crown Street - 5 min walk - 0.5 km
  • University of Technology Sydney - 7 min walk - 0.6 km
  • Capitol Theatre - 7 min walk - 0.6 km
  • World Square Shopping Centre - 9 min walk - 0.8 km
  • Hyde Park - 12 min walk - 1.1 km

Getting around

  • Sydney Central Station - 4 min walk
  • Central Light Rail Station - 4 min walk
  • Sydney Airport (SYD) - 25 min drive

Restaurants

  • ‪Aurora Hotel - ‬1 min walk
  • ‪Keg and Brew - ‬2 min walk
  • ‪Jibbi Coffee Roasters - ‬3 min walk
  • ‪Gou Sushi - ‬3 min walk
  • ‪Two Skinny Pickles - ‬1 min walk

About this property

Heart of the City

3-star guest house near Circular Quay
Heart of the City offers its guests laundry facilities. Public spaces have free WiFi. Self parking is free.

This 3-star Sydney guesthouse is smoke free.

  • 20 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • No smoking on site
Heart of the City offers 20 accommodations with washers/dryers and irons/ironing boards. Accommodations at this 3-star guesthouse have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers.

This Sydney guesthouse provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 40-inch flat-screen televisions come with digital channels.

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CA $145 total
includes taxes & fees
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Property amenities

Family friendly

  • Dining table
  • In-room kitchen
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Kitchen
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Iron/ironing board
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash.

Property Registration Number 2010,PID-STRA-55318

Property is also known as

Heart of the City Guesthouse
Heart of the City Surry Hills
Heart of the City Guesthouse Surry Hills

Heart of the City Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Belinda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the city and has parking however there are a number of issues with the property. The bathroom sink was getting clogged and took a long time to drain. The bathroom floor needed cleaning. There was considerable mould on the bathroom ceiling. The shower curtain is supported by rope. There was also hair in the beds. There is no check in desk as stated online, the property is down a lane directly off the street. The towels were thin and old considering the price we were paying per night. There was also a smell coming from the lane way in the morning that was terrible. The stairs in the unit are very steep and unsuitable for elderly or people with mobility issues. This needs to be communicated online so people are aware. The windows do not lock, however the windows do have bars on them. The property needs to be maintained better considering the price that is being charged per night.
Stayed 1 night in Feb 2024

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023