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Mercure Sydney Parramatta

4.5 star property
Family-friendly 4.5-star hotel near Rosehill Gardens Racecourse

Choose dates to view prices

Photo gallery for Mercure Sydney Parramatta

Front of property - evening/night
Superior King Room
Breakfast, lunch and dinner served
Lobby
Outdoor pool, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
106 Hassall Street, Rosehill, NSW, 2142
  • Place, Port Jackson Bay
    ‪5 min walk‬
  • Place, Queens Wharf Reserve
    ‪5 min walk‬
  • Place, Rosehill Gardens Racecourse
    ‪5 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior King Room

Superior King Room

Superior King Room

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Suite

Executive Spa Suite

Executive Spa Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Double Beds

Classic Twin Room, 2 Double Beds

Classic Twin Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the area

Sydney

Rosehill stay.A stay at this Rosehill hotel places you within half a mile (1 km) of Rosehill Gardens Racecourse and 3 miles (5 km) of Westmead Hospital. Qudos Bank Arena and Accor Stadium are also within 6 miles (10 km).

What's nearby

  • Port Jackson Bay - 5 min walk - 0.5 km
  • Queens Wharf Reserve - 5 min walk - 0.5 km
  • Rosehill Gardens Racecourse - 5 min walk - 0.5 km
  • University of Western Sydney Parramatta Campus - 16 min walk - 1.4 km
  • Westfield Parramatta Shopping Centre - 19 min walk - 1.6 km

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • ‪Meraki Merchants - ‬13 min walk
  • ‪5 Loaves Cafe - ‬8 min walk
  • ‪A2B Sweets & Restaurant - ‬13 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Hara Bhara - ‬15 min walk

About this property

Mercure Sydney Parramatta

Family-friendly 4.5-star hotel near Rosehill Gardens Racecourse
Mercure Sydney Parramatta offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1431 square feet (133 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure Sydney Parramatta. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 7 levels
  • 1431 sq ft of conference space
  • 133 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Sydney Parramatta offers 165 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Novotel Sydney Parramatta
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
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The price is CA $149
CA $163 total
includes taxes & fees
Jan 18 - Jan 19, 2026
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 20 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • HDTV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to January 27:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 17 065 560 885

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 342 out of 999 reviews
Rating 8 - Good. 348 out of 999 reviews
Rating 6 - Okay. 171 out of 999 reviews
Rating 4 - Poor. 95 out of 999 reviews
Rating 2 - Terrible. 43 out of 999 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

osman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely staff
Stayed 2 nights in Sep 2025

2/10 Terrible

Catherine

Stayed 1 night in Sep 2025

8/10 Good

Omer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet
Stayed 1 night in Sep 2025

6/10 Okay

Ciaran

Stayed 2 nights in Aug 2025

6/10 Okay

Gina

Stayed 3 nights in Aug 2025

6/10 Okay

Jacqueline

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was ok however toilet had stains . No hand towels , one face cloth , to stare between 2 persons. Breakfast was mediocre , however the staff on Sat 6/9 at breakfast was lovely.
Stayed 1 night in Sep 2025

8/10 Good

Tigist

Travelled with family
Liked: Cleanliness, staff & service
Was good but no Netflix or fox
Stayed 1 night in Sep 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly & helpful, lovely restaurant, great location
Stayed 4 nights in Aug 2025

8/10 Good

Connar

Travelled with partner
Liked: Staff & service
The bed was just two single beds pushed together and kept rolling apart as me and my partner slept. The shower had terrible pressure and the lobby smelt of chlorine. Other then that it was a nice, clean hotel and would go back again
Stayed 2 nights in Aug 2025

4/10 Poor

Munadia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendly and polite staff
Stayed 1 night in Aug 2025

8/10 Good

Tatyana

Liked: Property conditions & facilities
Big and comfortable room, car parking, swimming pool. A bit distant from CBD and train station.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service
I enjoyed the service, room cleanliness and location very much.
Stayed 3 nights in Aug 2025

8/10 Good

Ayodeji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway carpeting looks very tired.
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The fact it was close to so much was really handy, However for the cost of the rooms they weren’t very impressive and the air con was faulty, room was like an oven and wouldn’t cool down properly. Minimal utensils in the room - there was no knifes forks or plates - we got dinner delivered on the first night and did not have utensils to eat ? We were given wooden ones at reception and told restaurant wasn’t open for weekend. Room didn’t have towel rack to hang towels up ? All round a very disappointing stay for the cost and we were charged twice for parking and then when we questioned it, we were told it was on hold and will be returned to account in a few days ?
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service
Very standard breakfast, coffee terrible,
Stayed 1 night in Aug 2025

8/10 Good

Odin

Stayed 1 night in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Great staff . Friendly
Stayed 1 night in Jul 2025

6/10 Okay

Alison

Stayed 1 night in Jul 2025

6/10 Okay

Gautham

Disliked: Property conditions & facilities
Not upto accor standards or 4* accommodation, also utensils not cleaned properly or too old for breakfast
Stayed 3 nights in Jul 2025

4/10 Poor

Peter

Travelled with family
Liked: Cleanliness
On the advertising it says pay films but that’s not true and I can’t even control the air conditioner as it lock. Other than that everything was fine.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald, Minto

Stayed 6 nights in Apr 2025

8/10 Good

Peter

Travelled with family
Stayed 2 nights in Jun 2025