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Novotel Sydney Parramatta

4.0 star property
4-star spa hotel near Parramatta Park

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Photo gallery for Novotel Sydney Parramatta

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Outdoor pool, sun loungers
Miscellaneous
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
350 Church Street, Parramatta, NSW, 2150
  • Place, Parramatta Park
    ‪5 min walk‬
  • Place, CommBank Stadium
    ‪7 min walk‬
  • Place, Westfield Parramatta Shopping Centre
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.2 out of 10
Very good
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(34 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

8.2 out of 10
Very good
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Spa)

Deluxe Room, 1 King Bed (Spa)

Deluxe Room, 1 King Bed (Spa)

  • Sleeps 4
  • 1 King Bed

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Lobby

PARKROYAL Parramatta

Parramatta
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,003 reviews
The price is CA $219
CA $240 total
includes taxes & fees
Apr 6 - Apr 7
PARKROYAL Parramatta

About the area

Sydney

Parramatta stay.Within a 10-minute walk of this Parramatta hotel, you'll find Parramatta Park and CommBank Stadium. University of Western Sydney Parramatta Campus and Westmead Hospital are also within 2 miles (3 km).

What's nearby

  • Riverside Theatres - 2 min walk - 0.2 km
  • Parramatta Park - 5 min walk - 0.5 km
  • CommBank Stadium - 7 min walk - 0.6 km
  • Westfield Parramatta Shopping Centre - 10 min walk - 0.9 km
  • University of Western Sydney Parramatta Campus - 2 min drive - 2.0 km

Getting around

  • Castle Hill Station - 11 min drive
  • Sydney Parramatta Station - 12 min walk
  • Sydney Airport (SYD) - 38 min drive

Restaurants

  • ‪Bay Vista - ‬2 min walk
  • ‪The Meat & Wine Co Parramatta - ‬2 min walk
  • ‪Restaurant 317 - ‬2 min walk
  • ‪Social Hideout Parramatta - ‬3 min walk
  • ‪Mad Mex - ‬3 min walk

About this property

Novotel Sydney Parramatta

4-star spa hotel near Parramatta Park
Novotel Sydney Parramatta offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2583 square feet (240 square meters) and includes a conference center. A fitness center, spa services, and concierge services are also featured at the business-friendly Novotel Sydney Parramatta. Parking is available for a fee.

This 4-star Sydney hotel is smoke free.

  • 194 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 2583 sq ft of conference space
  • 240 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Sydney Parramatta offers 194 air-conditioned accommodations with safes and coffee/tea makers. 45-inch LCD televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is open daily.

Similar properties

Lobby
PARKROYAL Parramatta
Parramatta
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,003 reviews
The price is CA $219
CA $240 total
includes taxes & fees
Apr 6 - Apr 7
PARKROYAL Parramatta

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 45-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to January 27:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Covered self parking fee: AUD 40 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 81 122 720 722

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Parramatta
Novotel Parramatta Sydney
Novotel Sydney Hotel Parramatta
Novotel Sydney Parramatta
Parramatta Novotel
Sydney Novotel
Sydney Novotel Parramatta
Sydney Parramatta
The Sebel Hotel Parramatta
The Sebel Parramatta Hotel Parramatta
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Parramatta
Novotel Sydney Parramatta Hotel Parramatta

Novotel Sydney Parramatta Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 314 out of 1001 reviews
Rating 8 - Good. 344 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
M
Stayed 1 night in Jan 2026

6/10 Okay

Jason

Stayed 2 nights in Dec 2025

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 4 nights in Dec 2025

10/10 Excellent

Adnan

Travelled with family and small children
Liked: Cleanliness
It was overall a great experience. Cleanliness was above average but the hotel rooms and amentities could benefit from some much-needed renovations. The restaurant is somewhat crammed and needs to be expanded to cater for peak periods.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 2 nights in Dec 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Dec 2025

6/10 Okay

Tabitha

Travelled with family
Liked: Staff & service
Disliked: Amenities
Tv didn’t have sound , kitchette area had a microwave but not utensils or plates etc Spa was dirty Breakfast was busy and understaffed - only two people working . No juice left , pancake batter had ran out , no plates , no pastries left , we waited 25 mins for things to be refilled and left
Stayed 1 night in Dec 2025

10/10 Excellent

Rishabh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful, especially tihn
Stayed 1 night in Dec 2025

8/10 Good

Nonie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and very comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Stayed 1 night in Dec 2025

8/10 Good

Simone

Travelled with group
Liked: Cleanliness, staff & service
Rooms are clean but the bathrooms need to be redone . Staff friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

2/10 Terrible

Jaison

Stayed 7 nights in Nov 2025

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff were very friendly, room was clean
Stayed 1 night in Dec 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The parking fee was too expensive at $40 and should have been made available AT THE TIME OF BOOKING not after arrival and having to fill out a lot of silly details again which you already had. Conversely, the breakfast was pre-advised but then it was very reasonably priced. I hope somebody there reads this. Otherwise, great hotel and lovely staff esp on reception.
Stayed 1 night in Nov 2025

4/10 Poor

Jane

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was basic. There was a fire alarm at 1.30am and we were all evacuated form our rooms- no apologies - no one ushering us to where we should be. We had a long drive and arrived late - then the alarm - poor sleep and an overall very poor experience. Don't stay here
Stayed 1 night in Nov 2025

10/10 Excellent

Neelam

Stayed 1 night in Nov 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room did not match the photos advertised online. I raised my concerns with staff upon arrival, but unfortunately my wife and I were told that nothing could be done. The bar fridge didn’t work, the TV was very old with a poor-quality picture, and the amenities were not well maintained. There also appeared to be minimal staff on duty. On a positive note, the barman was excellent. However, the coffee was disappointing and really needs a trained barista. Room service was unreliable, and so was the parking. Overall, the fit-out is old and tired, and the experience did not feel worth the price. The food itself was fine, but it was significantly overpriced for what was offered. Unfortunately, I would not recommend staying here based on this experience.
Stayed 2 nights in Nov 2025

2/10 Terrible

Naveena

Stayed 1 night in Nov 2025

2/10 Terrible

ASHISH

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room view was amazing from 8th floor. well room was too cold, no room sleeper provided even after asking, one room chair was broken, not clean as 4 star hotel. Breakfast table were not clean, juice dispensing center was full of juice spill around, no body cares, I have requested them to clean the area and empty the juice collector. I orders fried eggs, the plate was not clean and not a single decoration, it was looking as if some one has just dump eggs on the plate. . Over all dinning experience was below 4 star standard.
Stayed 4 nights in Nov 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, amenities
Friendly staff all round, from the front desk to the bar and restaurant team. Only concerns were in the room where the bathroom was in need of some maintenance, the frosting on the window that looks over the shower and toilet was peeling away, allowing visibility in/out. Needed to use rolled up towels to block visibility in. I notified the front desk, so hopefully they action a repair, but it honestly should have been picked up much earlier.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

6/10 Okay

Faasolo

Travelled with family
The breakfast was the same for the 3 days that we were there. Everything else was ok
Stayed 3 nights in Nov 2025

10/10 Excellent

Josh

Stayed 2 nights in Oct 2025

8/10 Good

Sharon

Stayed 2 nights in Nov 2025