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Ortea Palace Hotel, Sicily, Autograph Collection

5.0 star property
5-star spa property perfect for exploring Syracuse

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Photo gallery for Ortea Palace Hotel, Sicily, Autograph Collection

Exterior
2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Fountain
Suite, 1 King Bed, Non Smoking, Sea View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

Map
Via Riva Nazario Sauro, Syracuse, SR, 96100
  • Lungomare di Ortigia
    ‪2 min walk‬
  • Cathedral of Syracuse
    ‪8 min walk‬
  • Greek Theatre of Syracuse
    ‪3 min drive‬
  • Catania (CTA-Fontanarossa)
    ‪55 min drive‬

Room options

View all photos for Duplex, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Duplex, 2 Queen Beds, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 65 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Non Smoking, Sea View

Family Suite, 1 Bedroom, Non Smoking, Sea View

Family Suite, 1 Bedroom, Non Smoking, Sea View

  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Duplex, 1 Single Bed, Non Smoking (No View)

Duplex, 1 Single Bed, Non Smoking (No View)

Duplex, 1 Single Bed, Non Smoking (No View)

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Non Smoking (No View)

Room, 1 Queen Bed, Non Smoking (No View)

Room, 1 Queen Bed, Non Smoking (No View)

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 48 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Sea View

Suite, 1 King Bed, Non Smoking, Sea View

Suite, 1 King Bed, Non Smoking, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Non Smoking, Sea View

Suite, 2 Single Beds, Non Smoking, Sea View

Suite, 2 Single Beds, Non Smoking, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Sea View

Room, 1 King Bed, Non Smoking, Partial Sea View

Room, 1 King Bed, Non Smoking, Partial Sea View

  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Non Smoking, Partial Sea View

1 bedroom, premium bedding, minibar, in-room safe

Duplex, 1 King Bed, Non Smoking, Partial Sea View

  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

About the area

Syracuse

Seaside stay .With a stay at this Ortigia property, you'll be steps from Antico Mercato and Lungomare di Ortigia. Ionian Sea and Temple of Apollo are also within half a mile (1 km).

What's nearby

  • Lungomare di Ortigia - 2 min walk - 0.2 km
  • Cathedral of Syracuse - 8 min walk - 0.7 km
  • Piazza del Duomo - 10 min walk - 0.9 km
  • Porto Piccolo - 10 min walk - 0.9 km
  • Greek Theatre of Syracuse - 3 min drive - 2.3 km

Getting around

  • Syracuse Station - 19 min walk
  • Fontanarossa Airport (CTA) - 59 min drive

Restaurants

  • ‪Caffè Apollo - ‬4 min walk
  • ‪Marea Ortigia Punta Est - ‬1 min walk
  • ‪Ristorante Cinese Grande Cina - ‬1 min walk
  • ‪Ci Voleva - ‬2 min walk
  • ‪Syraka Sicilian Restaurant - ‬1 min walk

About this property

Ortea Palace Hotel, Sicily, Autograph Collection

5-star spa property perfect for exploring Syracuse
Ortea Palace Hotel, Sicily, Autograph Collection offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at Ortea Palace Hotel, Sicily, Autograph Collection. Parking is available for a fee.

This 5-star Syracuse property is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1920
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Ortea Palace Hotel, Sicily, Autograph Collection offers 75 accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas and include desk chairs and dining tables. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Syracuse property provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Ortea SPA by Comfort Zone. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.

Languages

English, French, German, Italian, Russian, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Valet parking on site (EUR 50 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Dining table
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per stay, plus a deposit of EUR 50 per stay
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 30 per person
  • Valet parking fee: EUR 50 per day
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number IT089017A1R3WB6NHY

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ortea Palace Luxury Hotel Syracuse
Ortea Palace Luxury Syracuse
Ortea Palace Luxury

Ortea Palace Hotel, Sicily, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 186 out of 236 reviews
Rating 8 - Good. 31 out of 236 reviews
Rating 6 - Okay. 7 out of 236 reviews
Rating 4 - Poor. 3 out of 236 reviews
Rating 2 - Terrible. 9 out of 236 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph, Center Moriches

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was absolutely beautiful! Perfect location. Staff was very friendly and professional. Drinks & dining fantastic. Can not wait to visit again nect year! Thank you again. With sincere wishes Joe & Edie Hayes
Stayed 3 nights in Feb 2025

10/10 Excellent

Fernando A

Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff. We definitely are going back there, next time in Sicily
Stayed 2 nights in Oct 2024

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Friendly staff. Restaurant, bar and reception large but lack character. Could be improved.
Stayed 3 nights in Oct 2024

6/10 Okay

Elliot

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During our 3 nights in the hotel the air conditioning system didn't function, there was a thunderstorm that flooded our room and the entrance door to our room wouldn't lock when we exited the room. The hotel/ Expedia did not adequately compensate us for the inconvenience. The hotel is beautiful, well located and very comfortable however.
Stayed 3 nights in Oct 2024

10/10 Excellent

ADALBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Gianlucca, Sylvia, Allesandro. Breakfast was fabulous. Highly recommend this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

vincent

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in the best location for the island.
Stayed 2 nights in Sep 2024

8/10 Good

Anna

Liked: Cleanliness

Best luxury hotel in Ortigia/Syracusa

The best (perhaps the only) luxury hotel in Ortigia. Excellent location on the sea within walking distance to the everything. Very nice rooms. We had a Garamond Jr. Suite. The staff is super friendly and sleep good English. Service was excellent. The buffet breakfast was very nice (€50 if you prepay it). Valet parking available (€40). The only complaints we had were that the pillows were not comfortable, the mattress was super firm, there was no comforter (only a thin blanket), and that may things were not functioning. For example there were two awnings in our balcony and one could not be opened. The pool has pretty mosaics but no chairs to rest near the pool. Hamas/steam room and some of the showers didn’t work. The pool has nice chairs inside the pool with spa jets but none of them worked. Still in spite of all that we would defiantly stay there again since it’s the only luxury hotel in town
Stayed 2 nights in Sep 2024

10/10 Excellent

Alysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Teresa

Liked: Amenities, property conditions & facilities
It’s a wonderful hotel. You should be very proud. I will definitely stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Susan, Sullivans Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic hotel with excellent service.
Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical building with common areas that have a “wow” factor. Room was specious and had a view of the water. Everything on the island is walkable. Enjoyed being in proximity to the market and shopping. Only minor piece of feedback was this was the one and only hotel during our trip to Sicily that did not provide complimentary breakfast. Seems like that could be considered given the price of the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible destination for Syracusa, IT

The hotel was top notch and I would highly recommend it for a great vacation destination. I was highly impressed with the accommodations, incredibly helpful staff and amazing food offerings.
Stayed 1 night in Jul 2024

8/10 Good

Kenneth, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Construction below our window at 7 am woke us up every morning.
Stayed 3 nights in Jul 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, highly recommend
Stayed 4 nights in Jun 2024

8/10 Good

mojgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming and friendly hotel
Stayed 4 nights in May 2024

8/10 Good

Truc, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Excellent, on Ortigia island but close to mainland. Near open air market & many good restaurants. Facilities: Common areas are superb & luxurious. Room is OK, not great. Bathroom too small, especially shower, which also leaks after each use. Service: At breakfast, service is excellent. Housekeeping is OK, sometimes good, sometimes a bit off. Food: Judging from breakfast, restaurant probably very good. In conclusion: If the bathroom was larger and better, it would truly be a 5-star experience, otherwise I feel it's only 4-star.
Stayed 8 nights in Apr 2024

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just fyi…Air Conditioning is purposely disabled until April…Room was hot during the day…staff would only offer a fan.
Stayed 2 nights in Mar 2024

4/10 Poor

Osama

Travelled with group
Liked: Property conditions & facilities
The duplex rooms is not practical. And the shower is terribly small. Even though the toilet space is available to make a comfortable shower soace
Stayed 4 nights in Feb 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Must stay

Beautiful hotel. Staff was absolutely wonderful. Beautiful views.
Stayed 1 night in Feb 2024