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SORANO Hotel

Property class: 4
4-star hotel near Showa Memorial Park

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Photo gallery for SORANO Hotel

Lobby
Property video
Poolside bar
Breakfast, lunch, dinner served; Japanese cuisine
Indoor pool, outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
W1 3-1 Midorimachi, Tachikawa, Tokyo, 190-0014
  • Place, Green Springs Shopping Mall
    ‪1 min walk‬
  • Place, Showa Memorial Park
    ‪2 min walk‬
  • Place, Shinnyo-en Head Temple
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)

Room options

View all photos for Room, 1 King Bed, Non Smoking, Park View (Sky King)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Park View (Sky King)

9.2 out of 10
Wonderful
(5 reviews)
  • Park view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Non Smoking, Park View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Studio, Non Smoking, Park View

8.0 out of 10
Very good
(2 reviews)
  • Park view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Spa Suite)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Suite, Non Smoking (Spa Suite)

  • Park view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, Non Smoking (Spa Suite - Dog Friendly)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Suite, Non Smoking (Spa Suite - Dog Friendly)

  • Park view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room, Non Smoking, Park View (Wa Modern, Check-In 1pm, Out 10am)

9.6 out of 10
Exceptional
(14 reviews)
  • Park view
  • 52 sq m
  • Sleeps 6
  • 2 Large Twin Futons

View all photos for Premier Room, Non Smoking, Park View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Premier Room, Non Smoking, Park View

9.6 out of 10
Exceptional
(12 reviews)
  • Park view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking, Terrace (SORANO SUITE)

Suite, 1 King Bed, Non Smoking, Terrace (SORANO SUITE)

Suite, 1 King Bed, Non Smoking, Terrace (SORANO SUITE)

  • Park view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Tachikawa

In shopping district.With a stay at this Tachikawa hotel, you'll be steps from Green Springs Shopping Mall and a 5-minute walk from Showa Memorial Park. Tama Zoo and Belluna Dome are also within 6 miles (10 km).

What's nearby

  • Green Springs Shopping Mall - 1 min walk - 0.0 km
  • Showa Memorial Park - 2 min walk - 0.2 km
  • Tachikawa City Central Library - 3 min walk - 0.3 km
  • Shinnyo-en Head Temple - 14 min walk - 1.2 km
  • LaLaPort Tachikawa Tachihi - 18 min walk - 1.6 km

Getting around

  • Tachikawa-Kita Station - 6 min walk
  • Tachikawa Station - 8 min walk
  • Haneda Airport (HND) - 93 min drive

Restaurants

  • ‪CAFÉ de CRIÉ - ‬5 min walk
  • ‪本棚珈琲 - ‬4 min walk
  • ‪バーミヤン - ‬1 min walk
  • ‪東京ギョーザスタンド ウーロン - ‬4 min walk
  • ‪Sestina - ‬4 min walk

About this property

SORANO Hotel

4-star hotel near Showa Memorial Park
SORANO Hotel offers its guests an indoor pool, an outdoor pool, a steam room, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and concierge services are also featured at SORANO Hotel. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Tachikawa hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 11 levels
  • Built in 2020
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
SORANO Hotel offers 81 accommodations with safes and complimentary bottled water. Beds feature down comforters. Digital television is provided.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 8:00 PM at scheduled times
  • Self parking on site (JPY 2,200 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,080 to 3,080 for adults and JPY 2,200 to 3,080 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Art gallery
  • Gym
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 3080 to 3080 for adults, and JPY 2200 to 3080 for children
  • Airport shuttle fee: JPY 2000 per person (one-way)
  • Airport shuttle fee per child: JPY 1000 (one-way), (from 6 to 11 years old)
  • Self parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 2200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sorano Hotel Hotel
Sorano Hotel Tachikawa
Sorano Hotel Hotel Tachikawa

SORANO Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 527 out of 728 reviews
Rating 8 - Good. 145 out of 728 reviews
Rating 6 - Okay. 37 out of 728 reviews
Rating 4 - Poor. 12 out of 728 reviews
Rating 2 - Terrible. 7 out of 728 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

MUHUA

Stayed 1 night in Jan 2026

10/10 Excellent

Karine

Liked: Staff & service, property conditions & facilities
Beautiful!
Stayed 1 night in Jan 2026

10/10 Excellent

MUHUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Stayed 8 nights in Oct 2025

10/10 Excellent

Robert

Stayed 3 nights in Dec 2025

10/10 Excellent

Tomoko

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, big, beautifully decorated and very soothing decor that incorporates simplistic Japanese beauty. Staff exceptional.
Stayed 1 night in Dec 2025

10/10 Excellent

minoru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆっくり滞在できました
Stayed 1 night in Dec 2025

10/10 Excellent

Huw

Stayed 1 night in Nov 2025

10/10 Excellent

Katty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendly staff at this hotel fully exhibits top notch Japanese customer service. Highly recommend this hotel for clean & large rooms, the coffee & tea bar, and breakfast package. Great location across the street from Showa Kinen park and area has a variety of restaurant choices.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kazushi

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful. Note that the breakfast consists of 3 choices. Consider this before you choose a package that includes the breakfast in the room price for a multi-day stay.
Stayed 8 nights in Oct 2025

10/10 Excellent

Hiroko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality!
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room
Stayed 2 nights in Nov 2025

8/10 Good

Hideo

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, clean, modern, very spacious room. Professional staff. Lots of restaurants and shopping nearby. Our room has a great view to Fuji! Only a short walk to Tachikawa station. This is our 2nd time staying at the hotel. We enjoyed our stay so much and we will definitely stay at Sorano next time we visit Tokyo again!
Stayed 6 nights in Oct 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are 100% on point here..: amazing service and facilities at this beautiful hotel… near by there are a range of dining options and a safe beautiful liner garden walk to the near by rail station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely gorgeous. The hospitality was amazing. The only thing is that if you have tattoos, you’re not able to go into the pool unless you wear a cover up provided by the hotel, which is similar to a wet suit.
Stayed 1 night in Oct 2025

10/10 Excellent

SHOMA

Stayed 2 nights in Oct 2025

6/10 Okay

Rumiko

Disliked: Staff & service, amenities
Stayed 1 night in Oct 2025

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness
Best stay in Tokyo! Staff are super nice &friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Hwa Jin Song

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beautifully appointed pet-friendly suite. It was perfect in every way - clean, well designed, well appointed, great views of the park. Perfect. The only surprise was the need to make an extra payment to use the pool, even if you are a guest of the hotel. Given how much we pay for the room, it seemed strange to have to pay to use the pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Mutsuko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space, back ground music and it’s volume, tranquil, and peaceful.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Stayed 3 nights in Aug 2025

10/10 Excellent

Jongwook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and perfect for a family trip. The location was also quite convenient — easy access to central Tokyo areas like Shinjuku and Tokyo Station. We loved that there were plenty of great restaurants and shopping centers nearby. The hotel facilities were clean and well-maintained, and the in-house restaurant served delicious meals. Overall, it felt like a relaxing resort stay, and we’d definitely love to come back again.
Stayed 3 nights in Jul 2025

8/10 Good

Yaeko

Travelled with family
Liked: Cleanliness, property conditions & facilities
I wish you had a coin laundry in the hotel.
Stayed 9 nights in Jun 2025