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Emerald Queen Hotel and Casino - Tacoma

4.0 star property
4-star hotel near Tacoma Dome

Choose dates to view prices

Photo gallery for Emerald Queen Hotel and Casino - Tacoma

Indoor pool
Lobby
Casino
Exterior
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
1820 E 29th St, Tacoma, WA, 98404
  • Emerald Queen Casino
    ‪5 min walk‬
  • Tacoma Dome
    ‪2 min drive‬
  • Greater Tacoma Convention and Trade Center
    ‪3 min drive‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

9.4 out of 10
Exceptional
(43 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Living area

Grand Suite

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe 2 Queen Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe 2 Queen Room

9.8 out of 10
Exceptional
(31 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Holiday Inn Tacoma Mall by IHG

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  • Pool
  • Hot tub
  • Parking included
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4.3 out of 5, Excellent, 1,004 reviews
The price is CA $145
CA $166 total
includes taxes & fees
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About the area

Tacoma

City center retreat .Within a 10-minute walk of this Eastside hotel, you'll find Emerald Queen Casino and Puyallup Tribal Health Authority. Tacoma Dome and Freighthouse Square are also within 2 miles (3 km).

What's nearby

  • Emerald Queen Casino - 5 min walk - 0.4 km
  • Tacoma Dome - 2 min drive - 2.4 km
  • LeMay Car Museum - 2 min drive - 2.4 km
  • Museum of Glass - 3 min drive - 3.0 km
  • Greater Tacoma Convention and Trade Center - 3 min drive - 3.6 km

Getting around

  • Convention Center Station - 7 min drive
  • Tacoma Station - 19 min walk
  • Seattle-Tacoma International Airport (SEA) - 30 min drive

Restaurants

  • ‪Emerald Queen Casino - ‬3 min walk
  • ‪Dustys Hideaway - ‬3 min drive
  • ‪Beware Coffee - ‬3 min drive
  • ‪Parky's Tavern - ‬3 min drive
  • ‪Lizzie Lou's Too - ‬2 min drive

About this property

Emerald Queen Hotel and Casino - Tacoma

4-star hotel near Tacoma Dome
Emerald Queen Hotel and Casino - Tacoma offers its guests an indoor pool, a hot tub, and a fitness center. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 10 bars/lounges.

Business amenities include a 24-hour business center, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 7200 square feet (669 square meters) and includes a conference center. A casino, a vending machine, and multilingual staff are also featured at the business-friendly Emerald Queen Hotel and Casino - Tacoma. Free self parking is available.

This 4-star Tacoma hotel is smoke free.

  • 155 guestrooms or units
  • 3 dining venues
  • 10 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 7200 sq ft of conference space
  • 669 sq m of conference space
  • Casino
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • ATM
  • No smoking on site
Emerald Queen Hotel and Casino - Tacoma offers 155 air-conditioned accommodations with laptop-compatible safes and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers with hydromassage showerheads.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Russian, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 11:00 AM to 1:00 PM for a fee: USD 15 per person
  • 10 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2,200 slot machines
  • 60 gaming tables
  • Casino (140,000 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Gym
  • Hot tub
  • Indoor pool
  • Sportsbook
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Roll-in shower (60 inches wide)
  • Thin carpet in room
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Emerald Queen Casino Tacoma
Emerald Queen Hotel and Casino - Tacoma Hotel
Emerald Queen Hotel and Casino - Tacoma Tacoma
Emerald Queen Hotel and Casino - Tacoma Hotel Tacoma

Emerald Queen Hotel and Casino - Tacoma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 956 reviews
Rating 8 - Good. 180 out of 956 reviews
Rating 6 - Okay. 94 out of 956 reviews
Rating 4 - Poor. 29 out of 956 reviews
Rating 2 - Terrible. 19 out of 956 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Reginald

Stayed 3 nights in May 2025

8/10 Good

Ali

Liked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

James J.

It was great
Stayed 1 night in Mar 2025

6/10 Okay

Ryan

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Located at casino
Stayed 1 night in Mar 2025

8/10 Good

Jennifer, Edgewood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice and front desk staff are wonderful. The dining service was extremely slow considering it was not busy. We waited for over 45 minutes for our breakfast and the food was cold.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the Emerald Queen of Tacoma and I was very impressed. The phone desk staff when I had questions about the reservations were wonderful and I was able to get an early check-in. When I arrived the front desk staff were helpful and friendly The room was on the eighth floor facing the highway and I was worried about the noise but I used some white noise on my phone and slept wonderfully. I ate at the Puyalapub and had fish and chips that was delicious. The waitress was attentive and very nice. I was a bit concerned about having to walk through the smoking casino to get to the non-smoking part but after an evening of gaming, I was surprised when I got back to my room that my clothes did not smell like smoke. The non-smoking side was just wonderful. As for the games, I had lots of fun and came home with cash in my pocket very little, but some cash in my pocket. I would definitely stay there again,
Stayed 1 night in Mar 2025

4/10 Poor

Brian

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Do NOT stay at the top of the tower

Staff was friendly, check in was easy BUT I did not get any sleep whatsoever. I was on the 10th floor and not sure what is outside hanging off the bldg, or what but there was something slamming up against the bldg all night. Sounded like chain. I complained to the front desk that night and it seems they knew what I was talking about because people have complained about it before. I asked if they could find out what it was or have me moved, they said they were full, I then asked for management and they were unavailable till the morning. I had an appt the following morning and was gone the entire day but when I returned management was gone for the day. After the second night and complaining once again, the staff again (different crew) knew about the issue but still didn't do anything about it. As I was checking out I finally was able to speak to mamagement about the noise and lack of sleep and they would be able to do anything about the bill since $180/night for zero sleep was not ideal. She stated there was nothing she could do, which is BS, and said she'd discount my next stay. There will NOT be a next stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Michel

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay , will be back for sure
Stayed 1 night in Mar 2025

10/10 Excellent

Ragan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, wonderful gaming and dining options (particularly the 11th floor restaurant) and very clean rooms. Absolutely would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms
Stayed 1 night in Mar 2025

2/10 Terrible

Thomas

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The Hotel itself is ok. The pool is way smaller than it looks online. The Casino offers no real meals, the drinks are overpriced and really smokey. The hotel overcharged me an extra day. It took hours of phone calls to get the charge reversed. The staff called me names on the phone, hung up on my over and over. Finally Expedia was able to fix it. I WILL NEVER STAY THERE AGAIN! You are metal detected every time you walk from your room to the hotel. The hotel reeks of cigarette smoke. The front desk manager is so rude! Don't waste your time and money. They can and will rip you off! I've never had a Hotel treat me so bad. I travel a couple times a month to Tacoma. I will never, ever, ever, stay here again!
Stayed 3 nights in Mar 2025

8/10 Good

Pedro

Stayed 1 night in Mar 2025

10/10 Excellent

Elvia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean,the room was spacious and the pool area was awesome
Stayed 1 night in Mar 2025

10/10 Excellent

Shawneen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Mar 2025

10/10 Excellent

Shaka

Liked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Christy

Disliked: Staff & service, property conditions & facilities
It was inconvenient to have to be escorted from main door to hotel lobby and back over my bag
Stayed 2 nights in Mar 2025

10/10 Excellent

Savannah Jones

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to an event at the Tacoma Dome so stayed here! I had my 6 month old son with us so the hotel was super accommodating when I asked to be away from the elevators/ lots of foot traffic! Check in was easy, check out was less than 1 minute!! We felt super safe too! All the staff are extremely kind and helpful. Definitely will stay here again
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dominique, Seattle

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Sade

Travelled with group
Liked: Cleanliness, property conditions & facilities
The casino is cool
Stayed 1 night in Mar 2025

10/10 Excellent

Tracie

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025