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Tagaytay Haven Hotel managed by MA Group

2.5 star property
Enjoy 3 outdoor pools at this Tagaytay hotel

Choose dates to view prices

Photo gallery for Tagaytay Haven Hotel managed by MA Group

3 outdoor pools
Lounge
Lounge
Lobby lounge
Lobby lounge

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
394 Mendez Crossing West,, Tagaytay, 4120
  • Place, Orlina Museum
    ‪3 min drive‬
  • Place, Picnic Grove
    ‪3 min drive‬
  • Place, Our Lady of Manaoag at Tierra de Maria
    ‪4 min drive‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed or 1 Double Bed and 2 Twin Beds or 2 Twin Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • 22 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds and 2 Twin Beds

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • 28 sq m
  • Sleeps 5
  • 2 Twin Beds

Executive Suite Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Tagaytay

In Tagaytay .Within 2 miles (3 km) of this Tagaytay hotel, you'll find Picnic Grove and Orlina Museum. Our Lady of Manaoag at Tierra de Maria and Olivarez College Tagaytay are also within 3 miles (5 km).

What's nearby

  • Orlina Museum - 3 min drive - 2.5 km
  • Picnic Grove - 3 min drive - 2.5 km
  • Our Lady of Manaoag at Tierra de Maria - 4 min drive - 2.9 km
  • Sky Ranch - 13 min drive - 8.6 km
  • SM Mall of Asia - 50 min drive - 60.8 km

Getting around

  • Cabuyao Station - 25 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 84 min drive

Restaurants

  • ‪Cecillia's Buco Pie and Pasalubong - ‬20 min walk
  • ‪Rowena's - ‬15 min walk
  • ‪Kapihan Ni Gunyong - ‬8 min walk
  • ‪Mcdonalds - ‬2 min drive
  • ‪Ming's Garden - ‬10 min walk

About this property

Tagaytay Haven Hotel managed by MA Group

Enjoy 3 outdoor pools at this Tagaytay hotel
Tagaytay Haven Hotel managed by MA Group offers its guests 3 outdoor swimming pools and a 24-hour fitness center. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Tagaytay hotel.

  • 69 guestrooms or units
  • Front desk (24 hours)
  • Smoking in designated areas
Tagaytay Haven Hotel managed by MA Group offers 69 air-conditioned accommodations with complimentary bottled water. Cable television is provided.

Bathrooms include showers with rainfall showerheads, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on request.

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    Property amenities

    Family friendly

    • 3 outdoor pools

    Internet

    • Available in all rooms: Free WiFi
    • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking on site

    Things to do

    • 24-hour gym
    • 3 outdoor pools

    Accessibility

    • No elevator

    Room amenities

    Entertainment

    • TV with cable channels

    Bedroom

    • Bedsheets provided

    Bathroom

    • Bidet
    • Private bathroom
    • Rainfall showerhead
    • Shampoo
    • Shower
    • Toilet paper
    • Towels provided

    Food and drink

    • Free bottled water
    • Limited room service

    More

    • Air conditioning
    • Desk

    Policies

    Check-in

    Check-in start time: 2:00 PM; Check-in end time: midnight
    Late check-in subject to availability
    Late check-in fee: PHP 500 for check-in between 3:00 PM and midnight
    Minimum check-in age: 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    • Pets are welcome and stay free

    Children and extra beds

    • Children are welcome.
    • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
    • Rollaway/extra beds are available for PHP 700.0 per stay.

    Important information

    Fees

    Guests will be asked to pay the following charges at the property:

    • A damage deposit of PHP 1000 will be collected before check-in.

    We've listed all charges provided to us by the property.

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Late check-in fee: PHP 500 for check-in between 3:00 PM and midnight
    • Rollaway bed fee: PHP 700.0 per stay

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property only accepts cash
    Safety features at this property include a fire extinguisher
    Charges for extra guests may apply and vary according to property policy.
    A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
      This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

    We should mention

    • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

    Property is also known as

    Oyo 394 Tagaytay Haven Mendez
    OYO 394 Tagaytay Haven Hotel - Mendez Hotel
    OYO 394 Tagaytay Haven Hotel - Mendez Tagaytay
    OYO 394 Tagaytay Haven Hotel - Mendez Hotel Tagaytay

    Tagaytay Haven Hotel managed by MA Group Reviews

    Reviews

    6.6
    Rating 10 - Excellent. 2 out of 11 reviews
    Rating 8 - Good. 5 out of 11 reviews
    Rating 6 - Okay. 1 out of 11 reviews
    Rating 4 - Poor. 0 out of 11 reviews
    Rating 2 - Terrible. 3 out of 11 reviews

    6.0/10

    Cleanliness

    7.0/10

    Staff & service

    6.0/10

    Amenities

    5.8/10

    Property conditions & facilities

    Reviews

    10/10 Excellent

    John Paul

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in Dec 2019

    8/10 Good

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities
    I like the location of the hotel, very much accessible to restaurants, grocery stores, pasalubong center, banks and transportation.
    Stayed 1 night in Feb 2020

    2/10 Terrible

    todd

    Business traveller
    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    filthy

    This is the worst i have seen in my 30 years of travelling.
    Stayed 1 night in Feb 2020

    2/10 Terrible

    Verified traveller

    Travelled with partner
    Liked: Staff & service
    Disliked: Cleanliness, property conditions & facilities
    Nothing unique.Mould and the smell of mould.No cold water in shower.Only 100 percent hot.Big smashed cockroach on door somebody forgot to remove.Will not ever be back.
    Stayed 2 nights in Jan 2020

    10/10 Excellent

    Angela

    Travelled with group
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Convenient with Jollibee in front

    Good place perfect for those traveling back and forth Alfonso / Tagaytay
    Stayed 2 nights in Jan 2020

    8/10 Good

    Patrick

    Worked out well enough.....

    Late late last minute stay....reserved the room with Hotel.com. got to hotel and checkd in relatively easy. Wasnt difficult to find with WAZE App. About 2km from Casino...and situated RIGHT BEHIND Jollibee! Didnt know what to expect....i got the supior deluxe. It was a bigger room, me think! With 3beds. I didnt need. Just like the space. Maybe because of the weehours of the morning, In the room:, there was no toilet paper, no towels, could not figure out how to work the TV.... I just needed a decent place to sleep and good shower.....it worked out well!
    Stayed 1 night in Dec 2019

    8/10 Good

    Juriz Cristi An

    Travelled with group
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    The staff were accommodating and friendly. They readily answered our questions and requests. I just hope the pool was not so cold so we could stay longer.
    Stayed 1 night in Dec 2019

    2/10 Terrible

    Rodrigo

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Do not pick this hotel.

    The worst accommodation ever in my whole 45 years of travel. We picked the most expensive rate since the ratings was 2 star. As soon as we entered the lobby, we knew we are in for a bad experience. Literally all light in hall way and lobby areas were off & reception employees were busy with their personal phones, No elevators and our superior room is in the 4th floor. Superior room lights (almost half) burned bulbs, left over open juice in the fridge, dusty, not sure if the bed linen were replaced, no tiolet seat (really???) and noisy side of the hotel (busy street). I better stop listing all the exciting attributes, I'm getting mad again. Anyway, I told the receptionist about the problems. They told me they will check the room. Came back almost 2 hours later and found out nothing was done. Again, they told me they will get it check (receptionist gave me the impression they are hearing my problem for the 1st time and yet they are the same people I spoke who were busy with their phone). My wife and I decided to checked out before one hotel ruin our holiday. Yes, do yourself a favour and go somewhere else. I'm surprised Hotel.com even list the hotel.
    Stayed 1 night in Nov 2019

    8/10 Good

    Krista Angelica

    Travelled with group
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Nov 2019

    6/10 Okay

    Robertson

    Disliked: Cleanliness, property conditions & facilities
    Stayed 1 night in Nov 2019

    8/10 Good

    Verified traveller

    Stayed 1 night in Nov 2019