Ratings based on 668 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 25, 2024 on Expedia
Positives: friendly staff, close to main train station, easy to walk to restaurants, museums and other Tainan sites, open roof for relaxing, room balcony, good safety features w key door and elevator entries and room safe.
Negatives: air conditioning was poor (turned off when we arrived so room was over 30° Celsius , at night air con only cooled room to 25.5° Celsius— considering we were on top floor and it was only February this was too warm for good sleep ), one shower gel is only toiletry and was close to empty (understandable not to include multiple toiletries but the one included should be full).
Comment from Hotel Management
Feb. 26, 2024 by Reservation Team, Hotel Management
Dear guest,Thank you for your support and suggestions. The team values them greatly, and your compliments and feedback will be reported to the general manager as well. We appreciate you taking the time to leave your review. It is regrettable to hear that your recent stay did not meet your expectations, causing you dissatisfaction. We extend our deepest apologies for this.Regarding the issues you mentioned, we will conduct thorough inspections within a week. The team will also pay more attention to details to ensure a better quality of stay and experience for our guests. We appreciate your feedback as it helps us improve and progress. Every esteemed guest who stays with us is treated with the utmost care and dedication, akin to how we treat our closest friends and beloved family members.Whether it's in design philosophy, service content, hardware facilities, or amenities selection, every aspect is important to us. We sincerely appreciate your valuable suggestions, which serve as the basis for our team's improvement. We earnestly look forward to serving you again.Thank you, and we look forward to welcoming you back home.Warm regards.
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 18, 2024 by 管家, Hotel Management
親愛的貴賓您好：對於您的肯定是給予三道門旅店全體團隊的鼓勵，有您的支持，我們才能持續進步，提供客人更優質的服務內涵。謝謝您，我們也期待您再次回家 :)
by A traveller
Posted Jan. 19, 2024 on Hotels
Great hotel as always. Well located, very clean and the employees are very kind and friendly. Strongly recommend this hotel. The prices are very good.
Comment from Hotel Management
Jan. 20, 2024 by 小管家, Hotel Management
親愛的貴賓您好：由衷的感謝您的支持和鼓勵，是所有管家前進的動力，期待歡迎回家
by A traveller
Posted Jan. 10, 2024 on Expedia
Comment from Hotel Management
Jan. 13, 2024 by 小管家, Hotel Management
親愛的貴賓您好：由衷的感謝您的支持和鼓勵，是所有管家前進的動力，期待歡迎回家
by A traveller
Posted Dec. 20, 2023 on Expedia
this place is excellent. the staff is extraordinarily nice and friendly. the decor is very nice. we highly recommend this place for your stay. convenient to the subway as well.
Comment from Hotel Management
Dec. 25, 2023 by 經理, Hotel Management
"親愛的貴賓您好：對於您的肯定是給予三道門旅店全體團隊的鼓勵，有您的支持，我們才能持續進步，提供客人更優質的服務內涵。謝謝您，我們也期待您再次回家
by A traveller
Posted Nov. 9, 2023 on Expedia
Located conveniently - there is a 7-11 store just a few hundred feet away where it's convenient to buy snacks, water, coffee and you can even call a taxi to come by to pick you up.
It is also about a 5-minute walk from an open market where you can local produce in the morning. The road is well traveled and is quite safe.
All in all, I'd stay there again. The staff speaks excellent English and is always eager to help. They are very pleasant.
Comment from Hotel Management
Nov. 10, 2023 by 管家, Hotel Management
非常感謝貴賓對三道門的支持和鼓勵；所有管家團隊如同對待家人和好友的用心和熱忱，謝謝您；期待歡迎再回家。
by A traveller
Posted Nov. 1, 2023 on Hotels
Comment from Hotel Management
Nov. 1, 2023 by 經理, Hotel Management
非常感謝貴賓對三道門的支持和鼓勵；所有管家團隊如同對待家人和好友的用心和熱忱，謝謝您；期待歡迎再回家。
by A traveller
Posted Oct. 6, 2023 on Expedia
Spacious room, very clean in a designer-ish modern look. But you need to indicate you want cleaning during multple nights, otherwise they will not enter your room.
Comment from Hotel Management
Oct. 17, 2023 by 小管家, Hotel Management
非常感謝貴賓對三道門的支持和鼓勵；所有管家團隊如同對待家人和好友的用心和熱忱，謝謝您；期待歡迎再回家。
by A traveller
Posted Apr. 12, 2023 on Expedia
Comment from Hotel Management
May 3, 2023 by 小管家, Hotel Management
親愛的貴賓您好：由衷的感謝您的支持和鼓勵，是所有管家前進的動力，期待歡迎回家
by A traveller
Posted Feb. 7, 2023 on Expedia
Comment from Hotel Management
Mar. 8, 2023 by 小管家, Hotel Management
非常感謝貴賓對三道門的支持和鼓勵；所有管家團隊如同對待家人和好友的用心和熱忱，謝謝您；期待歡迎再回家。
