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Everyone was very helpful with all our group (4 rooms).
kristy
Stayed 3 nights in Aug 2025
6/10 Okay
Jacqueline
Travelled with family, Travelled with group
Aug 12, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom was dirty there was pink residue throughout the shower and a blonde hair as well, family has black hair and we have not showered. I arrived extremely late just decided to clean and disinfect the shower. I did take pictures. Unfortunately we were there with friends staying in the same hotel and didn't want to leave the hotel for those reason but it was very disappointed.
Staff was super friendly and helpful, the place was clean and close to parks. Loved our stay there. The only complaint I had was regarding the lack of a curtain or something thicker to cover the windows - the window only had a thin shade over it, so when the sun came up at 6something, the room was lit up bright, which woke us all up and we couldn't get back to sleep. Book a room that is not facing the east if you like to sleep past sunrise.
Dude staff. The hotel room and hallways were filthy. The bed was very uncomfortable. There was a huge spider in my room. I stayed in the 6th floor. The elevators very very slow and didn't work properly. Terrible experience.
Zaire
Stayed 3 nights in Aug 2025
8/10 Good
Salvador
Aug 4, 2025
Dirty hallway, extremely small bathroom, carved words on the stainless elevator; I hold Hyatt to high standards it was a letdown.
I didn’t like that we couldn’t enjoy the pool like we wanted due to staff saying a thunderstorm was close by but my weather alert on my device displayed something different.
Tenesa
Stayed 1 night in Jul 2025
8/10 Good
Michael
Aug 4, 2025
Michael
Stayed 1 night in Aug 2025
10/10 Excellent
Nancy
Travelled with family and small children, Travelled with partner
We recently stayed at Hyatt Place Tampa Busch Gardens to celebrate a birthday weekend, unfortunately, the experience was very disappointing.
Our trip began with a series of flight delays—three in total. Each time, I called the hotel to keep them updated. We were reassured by the front desk (specifically someone named Greg) that our late arrival wouldn't be an issue and that our reservation would be notated accordingly. Despite our proactive communication, we were still charged for the first night, even though we clearly communicated that we wouldn’t arrive until the next day.
Upon arrival, the front desk staff claimed that the charge was necessary to "hold the room" and that we should have called if we wanted to modify the reservation—but we did call, multiple times. The lack of consideration and unwillingness to accommodate a guest under these circumstances was both frustrating and disappointing. To make matters worse, the stay itself did not live up to any expectation of what you’d expect from a Hyatt-branded property—let alone one carrying the Busch Gardens name. The breakfast was bland and unappetizing, with little flavor or variety. The elevators and hallways had a noticeable odor, and the carpets throughout the halls and in our room were stained and in need of a deep cleaning.While the proximity to Busch Gardens is a plus, that is the only thing this hotel has going for it. We would not recommend this location and definitely will not stay here again. Not a great stay.
I was visiting a friend at the cancer hospital that was near. The room was nice, clean and quiet.
I’d recommend this hotel to someone in the same situation.
Priced right, convenient and quiet.