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Hilton Lake Taupo

5.0 star property
5-star luxury hotel near Taupō Hot Springs

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Photo gallery for Hilton Lake Taupo

Exterior
Exterior
Outdoor pool, a heated pool, sun loungers
Junior Suite, 1 King Bed | Living area
Apartment, 3 Bedrooms

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
80-100 Napier Road, Taupo, 3330
  • Taupo Hot Springs
    ‪2 min walk‬
  • Wairakei Geothermal Power Station
    ‪16 min walk‬
  • A.C. Baths
    ‪5 min drive‬
  • Taupō Airport (TUO)
    ‪8 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 142 sq m
  • Valley view
  • Sleeps 7
  • 1 King Bed OR 4 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Plus)

Room, 1 King Bed (Plus) | View from room

Room, 1 King Bed (Plus)

8.6 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 49 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King

Grand Deluxe King

Grand Deluxe King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 82 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 283 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Plus)

Twin Room (Plus)

Twin Room (Plus)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Taupō

Hilltop stay.Within a 15-minute walk of this Hilltop hotel, you'll find Taupō Hot Springs and Waipahihi Botanical Gardens. Wairakei Geothermal Power Station and Maori Carvings are also within 2 miles (3 km).

What's nearby

  • Taupo Hot Springs - 2 min walk - 0.2 km
  • Wairakei Geothermal Power Station - 16 min walk - 1.4 km
  • Maori Carvings - 3 min drive - 2.6 km
  • Spa Thermal Park - 5 min drive - 4.0 km
  • A.C. Baths - 5 min drive - 4.3 km

Getting around

  • Taupō Airport (TUO) - 6 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Two Mile Bay Sailing Club - ‬3 min drive
  • ‪Malabar Beyond India - ‬5 min drive
  • ‪Embra - ‬5 min drive
  • ‪Mole & Chicken Restaurant, Cafe & Bar - ‬2 min drive

About this property

Hilton Lake Taupo

5-star luxury hotel near Taupō Hot Springs
Hilton Lake Taupo offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Hilton Lake Taupo. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Taupō hotel.

  • 113 guestrooms or units
  • 4 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1889
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Lake Taupo offers 113 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium cable channels.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Spanish, Vietnamese

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Secured, covered self parking on site (NZD 30 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: NZD 39 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 39 per person
  • Covered self parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Hotel Taupo Lake
Hilton Lake Taupo
Hilton Lake Taupo Hotel Taupo
Hilton Lake Taupo Hotel
Terraces Hotel Taupo
Terraces Hotel Taupo
Hilton Lake Taupo Hotel
Hilton Lake Taupo Taupo
Hilton Lake Taupo Hotel Taupo

Hilton Lake Taupo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1004 reviews
Rating 8 - Good. 299 out of 1004 reviews
Rating 6 - Okay. 118 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tony

Stayed 1 night in Mar 2025

6/10 Okay

Jane

Travelled with partner
Liked: Staff & service
Hotel is not located close to the water; picture of hotel does not match reality; room nice, spacious but bathroom moldy. Was supposed to have pool view; room located far from pool. Not enough chairs for guests around the pool. Bus tour group shows up (50) there maybe 15 chairs around pool. Like: staff was friendly and attentive, breakfast was nice and staff great
Stayed 2 nights in Mar 2025

10/10 Excellent

anne

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice property- on a hill in quiet area of Taupō. Beds were very comfortable. Room has nice terrace and table-pool and sauna area were nice.
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were upgraded to a junior suite, but the room decor significantly lacked character. Lots of empty-waisted space made the room seem bare and uncared. Facilities and the rest of the hotel looked very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Nathaniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit, great location. Well prepared for IM NZ 70.3 Thank you for your hospitality
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel

Good location. Upgraded our room on arrival which was a pleasant surprise.
Stayed 1 night in Mar 2025

8/10 Good

King Hoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room size is good,pool is nice,breakfast not bad.
Stayed 1 night in Feb 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Info option on TV did not work, so hotel missed out on room orders. Checkout staff could be a bit friendlier.
Stayed 2 nights in Feb 2025

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, amenities
Overall a lovely place to stay but not without some issues. We booked a junior suite which was very spacious but had a small bathroom which was a bit disappointing compared to the size of the other spaces. There is a great text service which goes straight to reception and they get back immediately and answered our questions or brought us what we needed. Fridge is a good size and both kettle and coffee machine with tea, coffee, hot chocolate, sugar and fresh milk sachets in fridge. Sadly our TV did not work properly and we could not access the guest info but reception sent through the room service menu to our room instead. Breakfast is good and has lots of choice, plus you could also order off a menu. The wait is quite long for this service but delicious once it arrived. We stayed for 3 nights and every morning at 9.59am we were reminded that breakfast was finishing and we all felt they were trying to rush us out even though they only brought our ordered food at 9.50am one morning having waited 25 mins. They ran out of English Breakfast tea in the restaurant and the next morning said they still did not have any as the delivery was later that day, poor planning. The pool and spa pool are wonderful. Excellent for both adults and children. Very well kept and clean, lots of staff around tending to the garden and all very friendly. Room service was excellent but sadly the restaurant was not. Very long wait and overall food looks good but was quite bland. Nice hotel but not 5 star!
Stayed 3 nights in Feb 2025

8/10 Good

Rahman

Liked: Cleanliness, property conditions & facilities, room comfort

Great View

Nice one bedroom apartment, really big, great view and well equipped. Nice pool
Stayed 2 nights in Feb 2025

8/10 Good

Barbara

Travelled with group
Liked: Room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Ben

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We have stayed at this Hilton several times as our go to in Taupo and this experience was disappointing. Whomever is managing the property is letting it down we think. Check in not till 4pm, still servicing our room at 6.45pm the following night, we had had a long day and just wanted to relax, overcharged for parking initially, decor in rooms is tired and needs updating. For the price this hotel charges it needs to invest in the experience. Still has comfortable beds which is a plus. We will be trying somewhere else next time.
Stayed 2 nights in Feb 2025

2/10 Terrible

james

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food was great location as well wine selection rooms a good size as was the bathrooms comfy bed staff were great we enjoyed our stay very much
Stayed 1 night in Feb 2025

10/10 Excellent

Theresa, Snohomish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartments with a lovely view!
Stayed 3 nights in Feb 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a nice stay at the hotel. We did however have to wait for nearly an hour after check in time for our room to be available.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Rebat

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Jan 2025

8/10 Good

Patricia

Stayed 2 nights in Jan 2025

10/10 Excellent

AUBREY

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the grandsons I was holiday with
Stayed 2 nights in Jan 2025

8/10 Good

Josh

Liked: Staff & service, property conditions & facilities
Fine
Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jan 2025

6/10 Okay

Debbie

Travelled with family
Liked: Staff & service
Our room had seen better days. There were numerous scratches, dents, marks on the walls. The room was very large but had very little furniture which was in poor condition. There was no shelving or drawersfor clothes. The common area to elevator was also in less than ideal condition. It would have been nice if there was somewhere to purchase snacks in the hotel as it was not near any shops.
Stayed 4 nights in Jan 2025