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Casa Sierra Alta

3.0 star property
3-star hotel in Del Ex Convento

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Photo gallery for Casa Sierra Alta

Terrace/patio
Courtyard
Palermo | Private kitchen
Sicilia | Living area
Palermo | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Laundry
  • Free WiFi

Explore the area

View in a map
13 C. Benito Juárez Centro, 13, Taxco, GRO, 40200
  • Place, Casa Humboldt
    ‪2 min walk‬
  • Place, Santa Prisca Cathedral
    ‪3 min walk‬
  • Place, Borda Square
    ‪3 min walk‬

Room options

View all photos for Sicilia

Sicilia

Sicilia

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Palermo

Palermo

Palermo

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Taormina

Taormina

Taormina

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lisboa

Lisboa

Lisboa

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Cartagena

Cartagena

Cartagena

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Bruselas

Bruselas

Bruselas

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Amberes

Amberes

Amberes

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Berlin

Berlin

Berlin

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Toledo

Toledo

Toledo

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Rio

Rio

Rio

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 8 Twin Bunk Beds

About the area

Taxco

Heart of Taxco.With a stay at this Del Ex Convento hotel, you'll be steps from Casa Humboldt and Casa Borda Cultural Center. Silver Museum and Borda Square are also within half a mile (1 km).

What's nearby

  • Casa Humboldt - 2 min walk - 0.2 km
  • Santa Prisca Cathedral - 3 min walk - 0.3 km
  • Borda Square - 3 min walk - 0.3 km
  • Silver Museum - 3 min walk - 0.3 km
  • Guerrero Park - 3 min walk - 0.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 167 min drive

Restaurants

  • ‪Tia Calla Centro - ‬2 min walk
  • ‪La Bendita - ‬2 min walk
  • ‪Restaurante La Hacienda - ‬2 min walk
  • ‪Cafe Punta del Cielo - ‬2 min walk
  • ‪Central Café - ‬1 min walk

About this property

Casa Sierra Alta

3-star hotel in Del Ex Convento
As a guest of Casa Sierra Alta, you'll find an outdoor pool, multilingual staff, and gift shops/newsstands. WiFi is free in public spaces. Casa Sierra Alta also features tour/ticket assistance, dry cleaning/laundry services, and a communal living room.

This 3-star Taxco hotel is smoke free.

  • 11 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
Casa Sierra Alta offers 11 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on request.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Local cuisine breakfast available for a fee 9:00 AM to noon on weekdays and 9:00 AM to noon on weekends; MXN 100 to 170 per person
  • Couples/private dining
  • Private picnics

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 100 to 170 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, Discover, Diners Club, debit cards, and cash.

Property is also known as

Casa Sierra Alta Hotel

Casa Sierra Alta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 69 reviews
Rating 8 - Good. 17 out of 69 reviews
Rating 6 - Okay. 9 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Cool vibe.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful relaxed stay, Taxco is a must see. The staff here were so friendly and helpful and it's down to them I rate this place so highly, felt very homely.
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sierra Alta is a cute little spot within waking distance of almost everything to see and do in Taxco.
Stayed 2 nights in Jan 2025

10/10 Excellent

Destiny, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL PLACE! Super walkable, there is noise on the weekend because of a nearby restaurant bar but nothing too crazy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eldi Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service

4/10 Poor

Iris

Disliked: Cleanliness, property conditions & facilities
Le falta mantenimiento a las instalaciones
Stayed 2 nights in Aug 2025

4/10 Poor

América

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Había cucarachas,no hay buena ventilación, no hay estacionamiento.
Stayed 1 night in Aug 2025

10/10 Excellent

Angelica

Business traveller
Liked: Cleanliness, staff & service, amenities
Un lugar cómodo y bonito, el tour que ofrecen en la noche fue maravilloso. Muy cerca del centro así puedes conocer muchos lugares de Taxco.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó todo, desde el inicio son muy amables y atienden todo lo que necesitan, sin duda volvería otra vez en hospedarme ahí
Stayed 2 nights in Jul 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Erika

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Edgard Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento es excelente.
Stayed 2 nights in May 2025

10/10 Excellent

MARIBEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La entrada, sus escaleras de la calle muy muy sucias
Stayed 2 nights in Apr 2025

6/10 Okay

Mario A

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
No habia agua caliente ni presion. Y el departamento aunque muy sucio es lindo
Stayed 1 night in May 2025

10/10 Excellent

Jorge Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad me gustó al igual que mi familia, la habitación que se nos asignó es cómoda, con el espacio necesario para un rico descanso, la alberca es una opción excelente para relajarse, la atención y servicio proporcionado por el personal es sorprendentemente hamable, los recomiendo.
Stayed 2 nights in May 2025

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar para ver la procesión.
Stayed 2 nights in Apr 2025

10/10 Excellent

Iván Alberto

Stayed 2 nights in Apr 2025

10/10 Excellent

Miguel Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Raul Alberto

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

ROGELIO MORENO

Liked: Cleanliness, staff & service, property conditions & facilities
Bien ubicado
Stayed 1 night in Mar 2025

8/10 Good

David Daniel

Stayed 2 nights in Mar 2025

8/10 Good

Andrea

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
El servicio muy bueno y las instalaciones lindas, mejoraría la limpieza de blancos (toallas manchadas) y mantenimiento de alberca (sucia)
Stayed 1 night in Feb 2025