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Mercure Tbilisi Old Town

4.0 star property
4-star spa hotel, connected to a shopping center in Tbilisi City Centre

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Photo gallery for Mercure Tbilisi Old Town

Turkish bath, hot stone massages, deep-tissue massages, Swedish massages
Privilege, Deluxe Room, 1 Double Bed
Terrace/patio
Serves lunch, dinner, and brunch
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking included
  • Room service

Explore the area

View in a map
9 Vakhtang Gorgasali Street, Tbilisi, 0105
  • Place, Chreli Abano Sulphur Bath and Spa
    ‪3 min walk‬
  • Place, Freedom Square
    ‪13 min walk‬
  • Place, Tbilisi City Hall
    ‪14 min walk‬
  • Airport, Tbilisi (TBS-Tbilisi Intl.)
    ‪16 min drive‬

Room options

View all photos for Privilege, Deluxe Room, 1 Double Bed

Privilege, Deluxe Room, 1 Double Bed

Privilege, Deluxe Room, 1 Double Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking

Minibar, in-room safe, desk, soundproofing

Standard Single Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About the area

Tbilisi

Tbilisi City Centre stay.At this Tbilisi City Centre hotel, you'll be within a 5-minute walk of Chreli Abano Sulphur Bath and Spa and Cathedral of Saint George. Shardeni Street and Narikala Fortress are also within half a mile (1 km).

What's nearby

  • Chreli Abano Sulphur Bath and Spa - 3 min walk - 0.3 km
  • Shardeni Street - 6 min walk - 0.6 km
  • Bridge of Peace - 8 min walk - 0.7 km
  • Freedom Square - 13 min walk - 1.1 km
  • Tbilisi City Hall - 14 min walk - 1.2 km

Getting around

  • Avlabari Station - 12 min walk
  • Tbilisi Central Station - 17 min drive
  • Tbilisi Intl. Airport (TBS) - 21 min drive

Restaurants

  • ‪Terrace No. 21 - ‬3 min walk
  • ‪Pasanauri - ‬4 min walk
  • ‪Usakhelauri - ‬4 min walk
  • ‪Leghvi | ლეღვი - ‬5 min walk
  • ‪Alani - ‬4 min walk

About this property

Mercure Tbilisi Old Town

4-star spa hotel, connected to a shopping center in Tbilisi City Centre
Mercure Tbilisi Old Town offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A rooftop terrace, a library, and a vending machine are also featured at the business-friendly Mercure Tbilisi Old Town. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 4-star Tbilisi hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 6 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Built in 2015
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Tbilisi Old Town offers 108 accommodations with minibars and safes. A pillow menu is available. 104-cm plasma televisions come with cable channels. Bathrooms include showers, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GEL 55 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 104-cm plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 17 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 17 and up

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Tbilisi Old Town

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GEL 80.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GEL 55 per person
  • Airport shuttle fee: GEL 110 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: GEL 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 17 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 17 and up. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Tbilisi Old Town Hotel
Mercure Old Town Hotel
Mercure Tbilisi Old Town
Mercure Old Town
Mercure Tbilisi Old Town Hotel
Mercure Tbilisi Old Town Tbilisi
Mercure Tbilisi Old Town Hotel Tbilisi

Reviews

Mercure Tbilisi Old Town Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 191 out of 264 reviews
Rating 8 - Good. 59 out of 264 reviews
Rating 6 - Okay. 8 out of 264 reviews
Rating 4 - Poor. 2 out of 264 reviews
Rating 2 - Terrible. 4 out of 264 reviews

Reviews

10/10 Excellent

Harvey, Halesowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, great location, excellent stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are exceptionally helpful and professional. My first stay was in Tbilisi, and I encountered an issue with the cab driver who brought me from the airport. While it wasn’t their responsibility, the hotel team stepped in and resolved the situation for me. As someone who travels frequently, I can confidently say I’ve rarely experienced service as attentive and caring as theirs.Thank you so much
Stayed 4 nights in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities
This hotel superseded my expectations. Great customer service, everyone was attentive, kind and so helpful, from the housekeeping staff to the reception. The restaurant was amazing and service impecable as well. Many thanks to Luka, Luka, Katy’s, and Lana from reception and restaurant. You surely made an impression and I would definitely stay here again. Also, Asado is a great restaurant and the food, just wow!
Stayed 7 nights in Jul 2025

10/10 Excellent

Kirk

Stayed 1 night in Jul 2025

10/10 Excellent

Kirk

Stayed 1 night in Jul 2025

6/10 Okay

Nafel

Business traveller
Good hotel , they do not have people carry the bags , u have to carry ur bags ur self I will not stay in this hotel again
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff

Very comfortable hotel. A special thank you to Luka, Liza, and Gvantsa for the help they provided making business arrangements.
Stayed 2 nights in Jul 2025

10/10 Excellent

Armen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient location and friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Giedrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing. Place also very good.
Stayed 5 nights in Jun 2025

10/10 Excellent

IRAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in convenience location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeannie

Travelled with partner
Liked: Amenities
Brilliantly placed within walking distance of all places of interest. Staff were really helpful and nothing was too much trouble for them to arrange, which made our stay restful and most enjoyable
Stayed 5 nights in May 2025

10/10 Excellent

aram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG I AM AMAZED REALLY NICE PLACE STUFF IS AMAZING NO WORDS SPECIALLY GIORGI HES SO HELPFUL AND NICE THANK YOU SO MUCH
Stayed 2 nights in May 2025

10/10 Excellent

Abdulmajeed

Stayed 2 nights in May 2025

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two weeks in Tbilisi

Centrally located close to the old town and many restaurants and sightseeing. Friendly staff and excellent restaurant inside the hotel. Will come back.
Stayed 1 night in Apr 2025

10/10 Excellent

Ahub

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ahub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all honesty, this Hotel exceeded all my expectations. Be assured that the rooms and hotel are actually as shoen in the pictures. I have Cleanliness OCD and I had nothing to worry about in this Hotel as room service comes daily and makes your room spick and span. The rooms, the food and the service were all 10 on 10. I recommended this Hotel to my relatives and friends. Its so convenient as it is in walking distance to all major tourist attractions. The service is very fast, you can get anything you want very easily as the staff is always on the go.
Stayed 5 nights in Apr 2025

10/10 Excellent

Roya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My cousin and I had the best time at this hotel, they really went above and beyond in every way. The location is superb; we found it very easy to walk or get to various landmarks and various tour operators are based a 5 min walk from the hotel, and the area feels very safe. The breakfast is perfect: a broad selection which includes local food and we thought it offered more variety than the standard continental breakfast you get at other hotels. The staff were always extremely helpful and lovely. The room and facilities were great and the rooftop bar was a lovely place to relax. I honestly could not fault anything and had a very comfortable and happy stay there. The icing on the cake was that I had my birthday during my stay and the hotel arranged a surprise for me which was so so lovely of them, I will always remember and cherish that. If I visit Tbilisi again I will definitely go back to this hotel.
Stayed 6 nights in Apr 2025

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

10/10 Excellent

Ardita, silver spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Excellent, professional, helpful staff. In old town, easy walk to anything of interest. If you want to stay in the historic area, you can't do better that this hotel. Breakfast is nice but overpriced.
Stayed 4 nights in Mar 2025

8/10 Good

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Tbilissi

Always good to go to the Mercure. Close to the old town and amenities. It has the restaurant and the roof top. Would like the gym to open earlier than 0700 to accommodate before going to work. Good breakfast.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great! The location was excellent and it also had a very nice parking lot next to the property. Breakfast was really good too, with a variety of food. The rooms were spacious and beds were super comfortable. I highly recommend this hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Niall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Adi

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024