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Hotel Hacienda Santana

Property class: 3
Family-friendly 3-star hotel with indoor pool

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Photo gallery for Hotel Hacienda Santana

Lobby sitting area
Interior detail
Premier Room
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Carretera Tecate Ensenada, Km.3.781 Colonia Maclovio Herrera, Tecate, BC, 21460
  • Place, Colosio Hill
    ‪4 min drive‬
  • Place, Tecate Cultural Center
    ‪10 min drive‬
  • Place, Miguel Hidalgo Park
    ‪10 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪34 min drive‬

Room options

View all photos for Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(31 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room

Romantic Room

Romantic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Double Room Single Use

Traditional Double Room Single Use

Traditional Double Room Single Use

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium Room

Premium Room

  • Vineyard view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Tecate

In historical district.You'll be within 3 miles (5 km) of Tecate Border and 25 miles (40 km) of Presa Abelardo L. Rodriguez. Jamul Casino and Autonomous University of Baja California are also within 25 miles (40 km).

What's nearby

  • Colosio Hill - 4 min drive - 4.9 km
  • Tecate Cultural Center - 10 min drive - 3.8 km
  • Miguel Hidalgo Park - 10 min drive - 4.2 km
  • Nuestra Senora de Guadalupe Church - 11 min drive - 4.9 km
  • La Madre Monument - 12 min drive - 6.0 km

Getting around

  • Tijuana Intl. Airport (TIJ) - 46 min drive

Restaurants

  • ‪La Pasadita - ‬12 min walk
  • ‪Subway - ‬3 min drive
  • ‪Tacos El Amigo - ‬4 min drive
  • ‪Mariscos El Shaka - ‬3 min drive
  • ‪La Ruta - ‬7 min walk

About this property

Hotel Hacienda Santana

Family-friendly 3-star hotel with indoor pool
Hotel Hacienda Santana offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Hotel Hacienda Santana. Free self parking is available.

This 3-star Tecate hotel is smoke free.

  • 71 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hotel Hacienda Santana offers 71 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Estancia Inn
Tecate
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 463 reviews
The price is CA $94
CA $108 total
includes taxes & fees
May 4 - May 5
Estancia Inn

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Seasonal outdoor pool
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 16 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 900.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000.00 per accommodation, per night (for stays between 01 May - 30 September)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500.00 per pet, per night
  • Rollaway bed fee: MXN 900.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Property Registration Number Licencia Municipal de Operaciones para ejercer actividades mercantiles

We should mention

  • The seasonal pool will open in April and close in October.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Hacienda Santana Tecate
Hacienda Santana Tecate
Hacienda Santana
Hotel Hacienda Santana Hotel
Hotel Hacienda Santana Tecate
Hotel Hacienda Santana Hotel Tecate

Hotel Hacienda Santana Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 714 out of 952 reviews
Rating 8 - Good. 169 out of 952 reviews
Rating 6 - Okay. 35 out of 952 reviews
Rating 4 - Poor. 10 out of 952 reviews
Rating 2 - Terrible. 24 out of 952 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

MARIA

Travelled with partner
Liked: Cleanliness
Hotel was nice, rooms are confusing and breakfast was good. The only complaint I have is there was no hot water in my room . I contacted front desk and he tried to fix the issue but and the end I was given another room to use the shower. Unfortunately that shower was not so great. The pressure of the water was so slow and the shower knobs were different so you could not control the temperature that you wanted . I would adjust it to the perfect temperature and all the sudden very hot water would come out. At first I thought it was only me. My husband also confirmed that it happen to him too. I did mention to the person at check out . Would have been nice to get a refund of some sort for the inconvenience.
Stayed 1 night in Jan 2026

10/10 Excellent

frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent, great breakfasts options.
Stayed 1 night in Jan 2026

10/10 Excellent

adriana

Stayed 3 nights in Dec 2025

10/10 Excellent

Rosario

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean room, missed the water bottles which have been replaced by a water fountain in the first floor …. Staff courteous and prompt to answer questions or concerns The bar …. finally finished! The bartender very knowledgeable of Peruvian music and history, a very pleasant surprise Overall a great stay
Stayed 2 nights in Jan 2026

6/10 Okay

Roberto

Stayed 2 nights in Dec 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Clean , quiet,
Stayed 1 night in Jan 2026

10/10 Excellent

Selena

Stayed 2 nights in Jan 2026

10/10 Excellent

Sherrilyn

Stayed 1 night in Jan 2026

4/10 Poor

Constantino

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The customer is very Bad—the Front Desk, and also the ladies at the Breakfast counter. No one smiles at this Hotel. The staff is bad. The room are nice
Stayed 1 night in Jan 2026

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Ana

Stayed 1 night in Dec 2025

8/10 Good

Baudelia

Liked: Cleanliness, property conditions & facilities
Hotel was clean and quiet. Breakfast was nothing special but what was very disappointing was that there was no hot water, otherwise I would have given it 5 ⭐️s.
Stayed 1 night in Dec 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities
Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Little more food and a bigger space to breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Stayed 1 night in Dec 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities
One of the best hotels we’ve ever stayed at, definitely worth it. Hacienda Santana will be our hotel to stay at every time we visit Tecate.
Stayed 2 nights in Dec 2025

10/10 Excellent

María

Good
Stayed 1 night in Dec 2025

10/10 Excellent

Berthalicia

Travelled with family
Everything excellent!
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and early check in.
Stayed 1 night in Nov 2025

10/10 Excellent

jose

Stayed 1 night in Sep 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not eat breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

10/10 Excellent

Angela, Long Beach

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable room. Tasty free breakfast.
Stayed 1 night in Nov 2025