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Best Western Ferrat

4.0 star property
4-star hotel near Temuco Shopping Mall

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Photo gallery for Best Western Ferrat

Superior Room, 2 Single Beds, Non Smoking
Shower, hair dryer, bathrobes, towels
Business centre
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Air conditioning
  • Pet-friendly
  • Laundry

Explore the area

Map
JUAN REUSCH 445, Temuco, 4780000
  • Temuco Shopping Mall
    ‪9 min walk‬
  • German Clinic of Temuco
    ‪13 min walk‬
  • Temuco Catholic University
    ‪3 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, minibar, laptop workspace, bed sheets

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, minibar, laptop workspace, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Temuco

Temuco retreat .You'll be within half a mile (1 km) of Temuco Shopping Mall and 2 miles (3 km) of German Becker Municipal Stadium with a stay here. Temuco Catholic University and Cerro Ñielol are also within 2 miles (3 km).

What's nearby

  • Casino Dreams Temuco - 3 min walk - 0.3 km
  • Temuco Shopping Mall - 9 min walk - 0.8 km
  • German Clinic of Temuco - 13 min walk - 1.1 km
  • University of La Frontera - 2 min drive - 1.7 km
  • Temuco Catholic University - 3 min drive - 2.3 km

Getting around

  • Padre Las Casas Station - 15 min drive

Restaurants

  • ‪Café El Tinto - ‬9 min walk
  • ‪Cassis - ‬11 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪Imperio Peruano - ‬5 min walk
  • ‪Gohan Temuco - ‬9 min walk

About this property

Best Western Ferrat

4-star hotel near Temuco Shopping Mall
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. A vending machine, multilingual staff, and laundry facilities are also featured at Best Western Ferrat. Free self parking is available.

This 4-star Temuco hotel is smoke free.

  • 88 guestrooms or units
  • 8 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Ferrat offers 88 air-conditioned accommodations with iPod docking stations and bathrobes. 42-inch Smart televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and hair dryers. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch smart TV with satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night, plus a deposit of USD 100 per stay
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Ferrat Hotel
Best Western Ferrat Temuco
Best Western Ferrat Hotel Temuco

Best Western Ferrat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 135 out of 194 reviews
Rating 8 - Good. 38 out of 194 reviews
Rating 6 - Okay. 10 out of 194 reviews
Rating 4 - Poor. 4 out of 194 reviews
Rating 2 - Terrible. 7 out of 194 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good with excellent welcoming staff. However the city was not for us. I am sure it would be suitable for business use though.
Stayed 2 nights in Mar 2025

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lindo y comodo hotel, ubicado en una zona segura
Stayed 1 night in Mar 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.
Stayed 3 nights in Feb 2025

4/10 Poor

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Never ever again

the hotel is a typical mid-range hotel, ideal to stay in on the way south or north. Our bad experience had to do with the management's lack of attention to customer satisfaction. We wanted to book dinner for Valentine's Day, which we happened to be passing through on our way south. We just wanted to stay and eat in peace, as we were coming from a 800 km trip. It turned out that they wanted to force us to take a Valentine's dinner, which was horribly expensive and not at all attractive for us. In addition, we had already confirmed the hotel reservation, so we considered that denying restaurant service to hotel guests was absolutely unacceptable, and so we made it known. Finally, they agreed, but we had a hard time anyway. When greed forgets customer satisfaction, something is very wrong.
Stayed 1 night in Feb 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gianluca

Stayed 1 night in Dec 2024

6/10 Okay

DANIEL

Liked: Cleanliness, staff & service
Hotel bueno, nuevo. Nada especial pero funciona.
Stayed 1 night in Sep 2024

8/10 Good

Lissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything we need.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Rodrigo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dinner never arrived, wifi didn't work.

Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.
Stayed 1 night in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel, great service and location
Stayed 2 nights in Feb 2024

10/10 Excellent

Marcela, destin

Stayed 1 night in Mar 2024

8/10 Good

Charles, Vacaville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining hosts were very friendly and accommodating
Stayed 1 night in Mar 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kadambari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brian

The lobby and my room are nice and modern.
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Stayed 1 night in Nov 2023

10/10 Excellent

VIRGINIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Glayson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general excelente estadía

Además del edredón sugiero dejar una sábana extra. Material de limpeza tenía olor muy fuerte. Atención excelente, comida buena. Muy rápidos en recepción. Informaciones enviadas al WhatsApp antes de mi llegada al hotel fueron muy útiles. Buena internet. Muy buena ducha. Cama excelente.
Stayed 1 night in Aug 2023