Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Hamilton Canada
Weekend away!
Publié le 10 avr. 2024 sur HomeAwayThe property was super nice and very clean with everything we would need for the 2 nights. Only issue we had was getting access to our room, we were not aware or notified of the identification process prior to getting to the room. Ive rented from Vrbo multiple times and have never had this issue but the Vacassa customer support was very friendly and helpful getting us into our room in less than 10min through a phone call to verify some information. Overall was a great weekend away and highly recommend!
Commentaires de Gestion de l’hôtel
4 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Zach, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback.
In hopes of providing a service that allows guests to feel like they are "home away from home," for many homes, we send check-in information to our guests the day of check-in, which allows them to enter the home without first stopping at a front desk or office. Although we have a team of local staff that is always available to assist if any questions, issues, or concerns arise,. We also have a customer service team that can be reached by email or phone. We look forward to hosting your next stay!
par un voyageur
Publié le 10 juill. 2023 sur Expedia
Its a nice place but staircase was hard for elderly people which was not mentioned while booking
par un voyageur
Publié le 19 mars 2023 sur Expedia
Property is clean, great for family & pets friendly🤗
par un voyageur
Good stay!
Publié le 3 juill. 2022 sur HomeAwayGood place to stay and very clean!
par un voyageur de Ridgeway, Ontario
Small, but nice
Publié le 20 mai 2022 sur HomeAwayOverall it was nice. The bed was the hardest that I have ever slept on, and two of the four elements on the stove did not work.
Commentaires de Gestion de l’hôtel
7 juin 2022 par VrboOwner, Gestion de l’hôtel
Hi Marvin, thank you for your visit. We appreciate your feedback about the bed and stove. We have repaired the elements and the stove is working well. We will ensure that the local team is aware of your review of the bed. We hope to host you again soon.
par un voyageur
Publié le 8 mars 2022 sur Expedia
We rent two bedroom it was not the case : one bed , one sofa coocking tools dirties
Heater not ok , hot or cold ...
Not enough water to have 3 showers the evening
par un voyageur
Great stay
Publié le 24 janv. 2022 sur HomeAwayEnjoyed our 3 day stay!
Place was super clean
Had everything we needed
Soooo close to Blue Mountain lifts
Quiet, super enjoyable
We will definitely be back!
par un voyageur
Publié le 17 janv. 2022 sur Expedia
The good, the bad, the ugly:
Good: Great location. Excellent layout. Easy parking.
Bad: Poor quality towels and blankets for mountain weather
Ugly: The appliances are ANCIENT. The oven doesn't work properly, the stove is old and weak, the pots and pans are third hand, the toaster needs four passes, the carpets are dirty, the pull out couch needs to be thrown out - dirty from prior use, the mattress is effectively two inches of springs, the heater runs constantly, loud and doesn't heat the unit (although this weekend hit temp of -26), cold and drafty, mattress on main bed not that comfortable either.
Overall, this should be a more premium site. Again the location and design are excellent. Ownership should invest in amenity upgrades - new stove/oven, microwave, toaster and refrigerator, new couch and mattresses and better towels, carpets, pots and pans. Not sure what can be done about HVAC. It's unfortunate that it feels so dated, old and cheap when it could be an A experience.
par un voyageur de Toronto
Publié le 9 déc. 2021 sur Expedia
the loft unit very unique and great experience to stay. Very clean, and everything there. location is good.
par un voyageur
Clean, comfortable, and cozy.
Publié le 8 déc. 2021 sur HomeAwayWe really enjoyed our stay in this condo. It was really great to be cuddled up on the couch, looking out the window at the falling snow. The kitchen is equipped with the basics, and everything was clean and comfortable. For the price, it was great!
