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Novotel Den Haag City Centre

4.5 star property
4.5-star luxury hotel near Mauritshuis, connected to a shopping center

Choose dates to view prices

Photo gallery for Novotel Den Haag City Centre

Breakfast, lunch, dinner served; international cuisine
1 bedroom, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; international cuisine
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Hofweg 5-7, The Hague, 2511 AA
  • Mauritshuis
    ‪4 min walk‬
  • Madurodam
    ‪4 min drive‬
  • Scheveningen Beach
    ‪8 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪37 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, soundproofing

Executive Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

1 bedroom, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(19 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, soundproofing

Superior Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Breakfast, lunch and dinner served

Mercure City Den Haag Central Hotel

The Hague Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,000 reviews
The price is CA $128
CA $159 total
includes taxes & fees
Jun 29 - Jun 30
Mercure City Den Haag Central Hotel

About the area

The Hague

Central The Hague getaway .With a stay at this The Hague Center hotel, you'll be within half a mile (1 km) of Mauritshuis and 2 miles (3 km) of Madurodam. Huis ten Bosch Palace and World Forum Convention Centre are also within 2 miles (3 km).

What's nearby

  • Mauritshuis - 4 min walk - 0.4 km
  • Madurodam - 4 min drive - 2.8 km
  • World Forum Convention Centre - 5 min drive - 3.2 km
  • Scheveningen Pier - 8 min drive - 5.3 km
  • Scheveningen Beach - 8 min drive - 5.7 km

Getting around

  • Voorburg 't Loo RandstadRail Station - 7 min drive
  • The Hague Central Station - 13 min walk
  • Amsterdam Airport Schiphol (AMS) - 34 min drive

Restaurants

  • ‪Nieuwe Passage - ‬3 min walk
  • ‪McDonald's Restaurant - ‬1 min walk
  • ‪Five Guys - ‬2 min walk
  • ‪Burger King SPUISTRAAT - ‬1 min walk
  • ‪Kfc - ‬2 min walk

About this property

Novotel Den Haag City Centre

4.5-star luxury hotel near Mauritshuis, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at one of the bars, which include 15 beach bars and a bar/lounge. Business amenities include a business center, 2 meeting rooms, and coworking spaces.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 969 square feet (90 square meters) and includes a conference center. A fitness center, a terrace, and an arcade/game room are also featured at the luxury Novotel Den Haag City Centre. Parking is available for a fee. A complete renovation of Novotel Den Haag City Centre was completed in February 2020.

This 4.5-star The Hague hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 7 levels
  • 15 bars on the beach
  • Meeting rooms
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Den Haag City Centre offers 113 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This The Hague hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

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  • Pet-friendly
  • Free WiFi
  • Restaurant
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4.5 out of 5, Wonderful, 395 reviews
The price is CA $118
CA $148 total
includes taxes & fees
Jun 26 - Jun 27
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Property amenities

Family friendly

  • Arcade/game room
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 per person
  • 15 beach bars
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Art gallery
  • Beach club
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Parking for electric, hybrid, and LPG vehicles is not available at this property.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.20 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 35 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Den Haag Novotel
Haag City
Novotel City Centre Den Haag
Novotel Den Haag Centre
Novotel Den Haag City
Novotel Den Haag City Centre
Novotel Den Haag City Centre Hotel
Novotel Den Haag City Centre Hotel The Hague
Novotel Den Haag City Centre The Hague
Novotel Haag
Novotel Hotel The Hague
Novotel The Hague
The Hague Novotel
Novotel Den Haag City Centre Hotel
Novotel Den Haag City Centre The Hague
Novotel Den Haag City Centre Hotel The Hague

Novotel Den Haag City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 150 out of 289 reviews
Rating 8 - Good. 99 out of 289 reviews
Rating 6 - Okay. 28 out of 289 reviews
Rating 4 - Poor. 9 out of 289 reviews
Rating 2 - Terrible. 3 out of 289 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in The Hague. It was a nice hotel with a convenient location. Close to the city centre and the tram station to get to the beach
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Car park situation was awful. Called prior to stay to check parking, confirmed all ok with roof box. Got to site and the car wouldn’t fit in with roof box- husband drowns around th
Stayed 2 nights in Feb 2025

10/10 Excellent

Barry and Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel stay
Stayed 3 nights in Feb 2025

8/10 Good

Maaike

Location in the centr of The Hague.
Stayed 4 nights in Feb 2025

10/10 Excellent

AMANDEEP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel and excellent customer service
Stayed 2 nights in Feb 2025

6/10 Okay

Mohamed

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Vijay

Travelled with partner, Travelled with group
The hotel provided all that we expected.
Stayed 3 nights in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

No frills

Great location as the hotel is part of the passage. Easy location to shops and restaurants. Big TV in room but no fridge. No frills and carpets need an upgrade
Stayed 2 nights in Jan 2025

6/10 Okay

KOONCHEW

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay in a very nice location for sightseeing and restaurants. The staff was very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere and Quiet
Stayed 10 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Grat location, friendly staff and very accommodating for early check-in and late check-out. A few amenities lacking in room.
Stayed 1 night in Dec 2024

6/10 Okay

Radu

Business traveller
Liked: Cleanliness, staff & service
Outdated and cheap feeling
Stayed 3 nights in Nov 2024

10/10 Excellent

Patrick, Oranjestad

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Very disappointing. I stayed here with my two children, but only two beds had been made up us on our arrival. On our first evening, the shower flooded because the drain was blocked. I reported this, and was told it had been fixed, but the same problem recurred the next day. I was moved into a different room, but yet again only one bed had been made up for my boys. And yet again, the shower drain was blocked. There are some helpful staff at this hotel, but several were surly, and unhelpful. Some of the towels were threadbare, and the carpet under the bed had not been vacuumed in a very long time. The furniture was cheap and the walls scratched. On one day, our towels weren't changed. On several days, we weren't given new tea or coffee supplies. The beds are comfortable, and the location is excellent, but I wouldn't stay here again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Tamara Cynthia, San Francisco

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 10 nights in Aug 2024

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
The biggest problem is guests can't control the temperature in the room. I stayed in August, couldn't make the room colder and woke up drenched in sweat. Also, the neighborhood is dirty and sketchy.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2024

8/10 Good

Katrine Wai Min

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk around The Hague. However parking garage was a challenge although adventurous and expensive! Breakfast was superb so have a good brunch for the day! Rooms are nicely renovated but be careful if you have to climb stairs with luggage!
Stayed 2 nights in Jun 2024

6/10 Okay

rouell

Travelled with group
Disliked: Room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Gaganveer Singh

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed the stay. Very close to various museums and parks. Highly recommended
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024