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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property
Family-friendly 3-star hotel near Lake Superior

Choose dates to view prices

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Bar (on property)
Indoor spa tub
Reception
Breakfast area
1 bedroom, desk, laptop workspace, blackout drapes

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly

Explore the area

View in a map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Place, Redwood Park
    ‪6 min drive‬
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Place, International Friendship Garden
    ‪8 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

1 bedroom, desk, laptop workspace, blackout drapes

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Poolside

1 bedroom, desk, laptop workspace, blackout drapes

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Thunder Bay

Near the airport.You'll find International Friendship Garden and Redwood Park within 2 miles (3 km) of this hotel. Centennial Botanical Conservatory and Chapples Golf Course are also within 3 miles (5 km).

What's nearby

  • Lakehead University - 6 min drive - 8.1 km
  • Redwood Park - 6 min drive - 5.9 km
  • Thunder Bay Regional Health Sciences Centre - 7 min drive - 8.5 km
  • Intercity Shopping Centre - 7 min drive - 8.5 km
  • International Friendship Garden - 8 min drive - 2.3 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Burger King - ‬15 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Nomad - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly 3-star hotel near Lake Superior
Superior Inn Hotel and Conference Centre Thunder Bay offers its guests a children's pool, an indoor pool, a waterslide, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15070 square feet (1400 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Superior Inn Hotel and Conference Centre Thunder Bay. Free self parking is available.

This 3-star Thunder Bay hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 15070 sq ft of conference space
  • 1400 sq m of conference space
  • Built in 1970
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Reviews

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

6.8

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 287 out of 1014 reviews
Rating 8 - Good. 230 out of 1014 reviews
Rating 6 - Okay. 212 out of 1014 reviews
Rating 4 - Poor. 126 out of 1014 reviews
Rating 2 - Terrible. 159 out of 1014 reviews

Reviews

8/10 Good

richard

Liked: Staff & service, property conditions & facilities, room comfort
Bon rapport quality prix
Stayed 1 night in Aug 2025

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this because it was close to my daughter’s house.
Stayed 4 nights in Aug 2025

2/10 Terrible

Nisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alberta

Rooms were terrible, dirty carpets, stain sheets, door to pool side didnt lock. Gave us another room, and was not much better other than sheets were ok, and there was no carpets, toilet was cracked and the watwr pressure was not even enough to get the soap out of your hair.
Stayed 1 night in Aug 2025

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place to stay, nice beds and good location

The Superior Inn was a decent place to stay on our trip to Thunder Bay. The bathroom had 2 sinks which was nice and the shower was very roomy. The shower head wasn't adjustable so it was more of a spray down than the kind of shower head we usually use. There is a closet in the room with ample place to store shoes and luggage bags. The room was clean with laminate floors. The beds were VERY comfortable- even the rollaway bed, which was a really nice and welcome thing to have. There were a few minor maintenance issues that we shared as we left so I am not sure how well they deal with maintenance requests. The pool area was good. Unbeknownst to us, the water slide was only open a limited time- luckily one of the times was one of the nights we were there. There were a few lifeguards on duty while the slide was but they were more interested in chatting amongst themselves than actually manning the water slide, which made the slide line go very slowly as the kids on the slide had to watch for the person in front of them to go down the slide. There was a chair at the top of the slide for a lifeguard, but all 3 lifeguards were sitting at the bottom talking. There is a grocery store right next door, which was nice to have, as well as a pharmacy right across the street. And it is very easy to get to the main road so the location was excellent for us. This isn't the best hotel we've ever stayed at but it wasn't the worst either.
Stayed 2 nights in Aug 2025

6/10 Okay

Tamela, Thunder Bay

Travelled with family
It was good to see that they are providing parking "passes" to put on your dash. The elevator was out the next morning but was already running by the time we checked out which was nice as my husband is using a walker.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamieson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very nice
Stayed 1 night in Aug 2025

2/10 Terrible

jerome william

Stayed 1 night in Aug 2025

6/10 Okay

Tasmin

Liked: Staff & service
Good location. Rooms were dated but comfortable. Doorways are narrow so not that accessible
Stayed 3 nights in Aug 2025

6/10 Okay

Isaac

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Staff were very good. Place looked nicer in photos than in person, but still clean and secure. Water slide was not operational, which was a big draw for the family, but pool was still good to go. Security was prompt to deal with an unfortunate neighbour situation
Stayed 1 night in Aug 2025

10/10 Excellent

BOBBY

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

KATHERINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway, restaurants and stores. Great stay for travelling through the city, or there for a trip with family.
Stayed 1 night in Aug 2025

6/10 Okay

Zubaer

Disliked: Cleanliness
I really want to give the property a positive review, but I just can't. Our room was on the opposite end of the single access doors; pool view but no easy access to pool (had to walk all the way to front entrance area), it was unclean and weirdly dark in our room and hallways, and I found a dirty bandaid in the ice bucket. When I asked for a replacement, they didn't have any other ice buckets and insisted, repeatedly, that I stand there and wait for them to clean it. The kids loved the pool and waterslide, and the location was convenient.
Stayed 1 night in Aug 2025

2/10 Terrible

Renee

Stayed 1 night in Aug 2025

6/10 Okay

LORA-LYNNE

Liked: Staff & service
Room felt dirty - i wont take my shoes off. Room wasn't tended to by house keeping for the entirety of my stay. There was people yelling outside my room windows in the evening hours. Felt unsafe.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Great place to say Dave the manager great manager A++ for that guy very helpful when others were a problem and not very helpful was there for multiple events cle, races , birthday , and family get together lake of spruce restaurant good food and helpful as well
Stayed 2 nights in Aug 2025

6/10 Okay

Alison, Mississauga

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The place seemed run down and the floor seemed sticky. The room was noisy.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Staff & service
Pool closes early for travellers and the slide was closed. Hotel is dated but acceptable.
Stayed 1 night in Aug 2025

6/10 Okay

Terry

Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Terry

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to main through fares
Stayed 3 nights in Aug 2025

4/10 Poor

Dallas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Micheal

Lady screaming in the middle of the night..
Stayed 1 night in Aug 2025

6/10 Okay

Dave

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in was perfect. Get upto my room, unpack, and ttgen went to shave and shower up. The sink backed up, and the toilet continously flushes. The waterslide which I was looking forward going down at least once, doesn't operate during the week, which I was there during, only on the weekends. Would have been nice to know before I booked this place. Very disappointing.
Stayed 1 night in Aug 2025

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad area
Stayed 1 night in Aug 2025

10/10 Excellent

Scarlet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hotel with an indoor swimming pool that has a slide. How fun. Very clean room with great beds. Would recommend.
Stayed 1 night in Aug 2025