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4.0 out of 5

"Beautiful property.. staff were great.. room looked very luxurious... Did not like that I was able to hear people talking in the hallway while I was i ... " More

By a verified traveller on Fri 18 Feb 2022

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Hotel Description

Spa hotel near San Ysidro Border Crossing

Zona Rio stay

Your stay at this Zona Rio hotel places you within 3 miles (5 km) of San Ysidro Border Crossing and Las Americas Premium Outlets. Also, CAS Visa USA is within half a mile (1 km) and CREA Sports Field is within 2 miles (3 km).

Full-service spa, fitness center

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 6 bars/lounges and enjoy perks like free self parking.

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $229* Per night/room 31 Mar. - 1 Apr.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Lucerna select, 1 Cama King Size

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room (1 Cama King Size)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Lucerna Tijuana ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Lucerna Tijuana

Everyone (4) Couples (4) Family (3)
5 out of 5
Nice hotel!!!

Posted by , from PALMDALE on 14 Aug. 2022

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4 out of 5
Great time

Posted by on 23 Jun. 2022

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Comment from Hotel Management

14 Jul. 2022 by Concierge

Thank you for your comments, we hope to see you soon, we are glad that you enjoyed your visit

5 out of 5
Beautiful property.. staff were great.. room looked very luxurious... Did not like that I was able to hear people talking in the hallway while I was in my room.. other than that.. Great Hotel.

Posted by on 18 Feb. 2022

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Comment from Hotel Management

18 Feb. 2022 by Concierge

We are happy to hear from you, we also offer 24 hrs room service. Thanks a lot for sending us your review.

1 out of 5
Got to the hotel, checked in and Was given my key, opened the room I was given it was already being occupied by someone else. Was given a different room with Ac not working and toilet and sink were clogged

Posted by on 24 Oct. 2021

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Comment from Hotel Management

26 Oct. 2021 by Concierge

Dear guest, We are very sorry about the inconvinience you mentioned, we will do our best to remedy it. Thank you for sharing

1 out of 5

Posted by on 23 Oct. 2021

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4 out of 5

Posted by on 25 Sep. 2021

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5 out of 5
Place very nice very clean personel very friendly and helpful I will definitely come back to this place again

Posted by on 5 Sep. 2021

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Comment from Hotel Management

6 Sep. 2021 by Concierge

Dear guest, We are happy to assist you. Thank you for sharing!

5 out of 5

Posted by on 19 Jul. 2021

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5 out of 5

Posted by on 4 Apr. 2021

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Comment from Hotel Management

15 Apr. 2021 by Luzoralia P.

Estimado huésped. Le agradecemos su calificación sobre su reciente estancia, esperemos verlo muy pronto será un placer asistirle.

5 out of 5
I highly recommend to stay here. The best place in Tijuana. Everything about this place in 0

Posted by on 18 Mar. 2021

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Comment from Hotel Management

18 Mar. 2021 by Luzoralia P.

Dear Guest, Greetings from Hotel Lucerna and thank you for your review. It is our mission to provide our guests with the best possible experience, your satisfaction is extremely important to us.

Property Features

Hotel Lucerna Tijuana offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 6 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. The business-friendly Hotel Lucerna Tijuana also features a terrace, a garden, and concierge services. Free self parking is available. This Tijuana hotel is smoke free.

  • 168 guestrooms or units
  • 7 levels
  • 3 buildings
  • 2 dining venues
  • 6 bars or lounges
  • Meeting rooms
  • Built in 1987
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Lucerna Tijuana offers 168 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to noon.

Hotel Lucerna Tijuana has 2 restaurants on site.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Lucerna Tijuana

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Cash or credit card deposit required
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Grey water recycling system
  • Children stay free 12
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lucerna
  • Hotel Lucerna Tijuana
  • Lucerna Hotel
  • Lucerna Hotel Tijuana
  • Lucerna Tijuana Hotel
  • Tijuana Hotel Lucerna
  • Tijuana Lucerna
  • Lucerna Tijuana
  • Lucerna
  • Hotel Lucerna Tijuana Hotel
  • Hotel Lucerna Tijuana Tijuana
  • Hotel Lucerna Tijuana Hotel Tijuana

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.