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BELLUSTAR TOKYO, A Pan Pacific Hotel

5.0 star property
5-star luxury hotel near Shibuya Crossing

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Photo gallery for BELLUSTAR TOKYO, A Pan Pacific Hotel

3 restaurants, lunch, dinner served; Japanese cuisine
Studio, 1 King Bed
Reception
Exterior
Presidential Penthouse (Sora) | Living area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Gym
  • Free WiFi

Explore the area

View in a map
Kabukicho1-29-1, Tokyo, Tokyo, 1600021
  • Tokyo Metropolitan Government Building
    ‪12 min walk‬
  • Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Waseda University
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed, Corner

Junior Double Room, 1 King Bed, Corner

Junior Double Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Room, Corner

Junior Twin Room, Corner

Junior Twin Room, Corner

  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

  • 82 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 1 King Bed

Premier Studio, 1 King Bed

Premier Studio, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 2 Twin Beds

Premier Studio, 2 Single Beds

Premier Studio, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 53 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Tokyo

Shinjuku stay.Your stay at this Shinjuku hotel places you within 2 miles (3 km) of Shinjuku Gyoen National Garden and Meiji Jingu Shrine. Waseda University and Shibuya Crossing are also within 3 miles (5 km).

What's nearby

  • Isetan Department Store Shinjuku - 8 min walk - 0.7 km
  • Tokyo Metropolitan Government Building - 12 min walk - 1.0 km
  • Shinjuku Gyoen National Garden - 14 min walk - 1.2 km
  • Waseda University - 4 min drive - 2.4 km
  • Meiji Jingu Shrine - 4 min drive - 2.8 km

Getting around

  • Seibu-Shinjuku Station - 2 min walk
  • Shinjuku-nishiguchi Station - 6 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪Reis Kebab Shinjuku - ‬1 min walk
  • ‪200yen bar moon walk 西武新宿駅前店 - ‬1 min walk
  • ‪ゴーゴーカレー歌舞伎町スタジアム - ‬1 min walk
  • ‪新宿かき氷専門店 - ‬2 min walk
  • ‪アイドルハウス あんじゅえーる - ‬2 min walk

About this property

BELLUSTAR TOKYO, A Pan Pacific Hotel

5-star luxury hotel near Shibuya Crossing
BELLUSTAR TOKYO, A Pan Pacific Hotel offers its guests a full-service spa and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge.

Spa services, a vending machine, and multilingual staff are also featured at the luxury BELLUSTAR TOKYO, A Pan Pacific Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 97 guestrooms or units
  • 3 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
BELLUSTAR TOKYO, A Pan Pacific Hotel offers 97 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LED televisions come with cable channels.

Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Sunya. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese

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  • Restaurant
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  • Breakfast available
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Property amenities

Family friendly

  • Baby bath
  • High chair
  • In-room crib
  • Mini-fridge
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,600 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,958 for adults and JPY 6,958 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is located in Kabukicho Tower. The lobby is on the 18th floor.
This property's lobby is located in Kabukicho Tower. The lobby is on the 18th floor.
A scheduled power outage will take place on 27May, 2025 from 1AM- 5AM. All facilities that use power, including elevators, will not be available during this time.
This property’s Bar Bellustar will be open for reduced hours (5-10 PM) on January 19, 2026; last order must be in by 9 PM.
Bar Bellustar will be open for reduced hours (5-10 PM) on January 19, 2026; last order must be in by 9 PM.
This property's lobby is located on the 18th floor.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 6958 for adults and JPY 6958 for children
  • Covered self parking fee: JPY 3600 per night
  • Rollaway bed fee: JPY 12650.0 per day
  • High chair fee: JPY 0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Bellustar Tokyo, A Pan Pacific
Bellustar Tokyo A Pan Pacific Hotel
BELLUSTAR TOKYO, A Pan Pacific Hotel Hotel
BELLUSTAR TOKYO, A Pan Pacific Hotel Tokyo
BELLUSTAR TOKYO, A Pan Pacific Hotel Hotel Tokyo

BELLUSTAR TOKYO, A Pan Pacific Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 90 out of 101 reviews
Rating 8 - Good. 8 out of 101 reviews
Rating 6 - Okay. 2 out of 101 reviews
Rating 4 - Poor. 0 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service
Ultramodern and high-spec. The views are incredible
Stayed 3 nights in May 2025

10/10 Excellent

Havneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Tana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A superb hotel

Tokyo isn't an exotic location but the room and staff at Bellustar make you feel like you're in your own little bubble. The rooms are fab, the staff are some of the most helpful and attentive I've ever encountered, couldn't recommend more. Spa as well, beyond excellent, both facilities and treatments. One point for improvement - coffee and breakfast at the hotel aren't wow, but everything else really is.
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a newly opened hotel from 2023, and it’s perfectly situated with plenty of shops and restaurants just a few minutes walk away. The lobby is located on the 18th floor, while our room was on the 43rd. The large floor-to-ceiling windows offered stunning views that were absolutely amazing. The hotel was spotless, and the staff was exceptionally friendly and welcoming. We had such a great time there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohd

Stayed 3 nights in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful service. Great location and airport limousine right outside making to and from airport easy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Theodore, newtown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in top condition and spotless. But what was best was the staff. One simply can’t ask for more from this staff. Class, care, and professional. And they welcome you and send you off like you were in their home.
Stayed 2 nights in Mar 2025

10/10 Excellent

William, Austin

Stayed 5 nights in Feb 2025

10/10 Excellent

Giuseppina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

davidson

Stayed 4 nights in Feb 2025

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stellar property. Rooms with magnificent view. Executive lounge is fabulous. Bar is grand. Both have amazing views and attentive staff. Great check in. Spa was amazing. Highly recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luke

Stayed 1 night in Jan 2025

10/10 Excellent

Daresha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel will recommend to anyone visiting Tokyo.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t be happier. After a day of hustle bustle, the hotel provide tranquility and the best service. Rooms are amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Emerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was awesome, made us feel right at home. My partner and I were traveling from the states and from the first contact with the staff we felt extremely welcomed. I highly recommend this property, you won’t regret it!
Stayed 4 nights in Nov 2024

10/10 Excellent

Shandriel, Forsyth

Travelled with group
Liked: Amenities
The best hotel in Tokoyo!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was fantastic.
Stayed 4 nights in Oct 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The absolute best

I’ve stayed at hundreds of hotels in my lifetime, in many countries. This is my first ever review. Bellustar is without a doubt the nicest hotel I have yet to stay at. Ever. The view alone is worth the price of admission - the lowest hotel floor being 39. The hotel is only one year old so everything is ultra modern. There are only about 90 rooms. I give this hotel absolute top marks even though I did not even use the club lounge, the spa, the gym or the restaurants (book early). There is a cafe for guests only and the coffee is fantastic - special thanks to Costas for Tokyo information and advice. All staff speak good to fluent English if that is a concern
Stayed 5 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I rarely rave about hotels but the BELLUSTAR was very special. It’s a 5 star property but not at all fussy. Our stylish room was on the 42nd floor, with a great bathroom, very comfortable bed, nice sitting area and a spectacular view. The location is in the heart of Shinjuku with easy access to many sites and subway lines, but the noise and chaos can’t be felt or heard from the oasis of the hotel. Most impressive however was the unbelievable level of service. The concierge sent someone to the train station to purchase our bullet train tickets, and then wrote out detailed directions for what to do at the station. Can’t recommend the BELLUSTAR highly enough.
Stayed 4 nights in Oct 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed at in my life. They thought of everything for the guest and they have the absolute best service I’ve ever had.
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great view and friendly staff. Everything you would expect from a 5 star hotel. One point of criticism would be the quality of the in room dining.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and amazing staff that made my stay a memorable one even though we had some issues at first they were able to fix the error Expedia made.
Stayed 1 night in Oct 2024