Citadines Central Shinjuku Tokyo

4.0 star property
4-star Art Deco hotel near Omoide Yokocho

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Photo gallery for Citadines Central Shinjuku Tokyo

Studio, 2 Single Beds
Interior
Breakfast served
Executive Twin Room, 1 Bedroom
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
1-2-9, Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Place, Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Place, Omoide Yokocho
    ‪6 min walk‬
  • Place, Tokyo Tower
    ‪7 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

Premier Studio, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Studio, 2 Twin Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Studio, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Studio, 1 Double Bed

8.4 out of 10
Very good
(55 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Studio, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio, 1 Double Bed

7.8 out of 10
Good
(17 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Premier Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 3
  • 3 Twin Beds

Club Studio, 2 Twin Beds

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Twin Room, 1 Bedroom

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

Tokyo

Heart of Tokyo.Within a 10-minute walk of this Shinjuku hotel, you'll find Omoide Yokocho and Isetan Department Store Shinjuku. Tokyo Tower and Yanaka Cemetery are also within 6 miles (10 km).

What's nearby

  • Isetan Department Store Shinjuku - 5 min walk - 0.4 km
  • Omoide Yokocho - 6 min walk - 0.5 km
  • Shinjuku Gyoen National Garden - 11 min walk - 1.0 km
  • Waseda University - 4 min drive - 2.4 km
  • Tokyo Tower - 7 min drive - 6.4 km

Getting around

  • Seibu-Shinjuku Station - 5 min walk
  • Higashi-shinjuku Station - 8 min walk
  • Narita Intl. Airport (NRT) - 73 min drive

Restaurants

  • ‪鶏そば みた葉 - ‬1 min walk
  • ‪アイドルカフェ&バー♡乙女ハウス - ‬1 min walk
  • ‪とらふぐ亭新宿別館 - ‬1 min walk
  • ‪龍の巣 - ‬1 min walk
  • ‪鳥森 - ‬1 min walk

About this property

Citadines Central Shinjuku Tokyo

4-star Art Deco hotel near Omoide Yokocho
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Citadines Central Shinjuku Tokyo.

Smoking is allowed in designated areas at this Art Deco Tokyo hotel.

  • 1 building
  • 206 guestrooms or units
  • 14 levels
  • Built in 2008
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Dining venue
Citadines Central Shinjuku Tokyo offers 206 accommodations with safes and slippers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 770 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per night.
  • Cribs (infant beds) are available for JPY 550 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 1980 for adults and JPY 770 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550 per night
  • Rollaway bed fee: JPY 4840.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ASTINA
ASTINA Hotel
Best Western ASTINA
Best Western ASTINA Hotel
Best Western Hotel Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Best Western Shinjuku ASTINA Tokyo
Best Western Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Citadines Central Hotel
Citadines Central Shinjuku Tokyo
Citadines Central
Citadines Central Shinjuku Tokyo Tokyo
Citadines Central Shinjuku Tokyo Aparthotel
Citadines Central Aparthotel
Citadines Central Shinjuku Tokyo Hotel Tokyo

Citadines Central Shinjuku Tokyo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 1009 reviews
Rating 8 - Good. 355 out of 1009 reviews
Rating 6 - Okay. 117 out of 1009 reviews
Rating 4 - Poor. 32 out of 1009 reviews
Rating 2 - Terrible. 16 out of 1009 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very very close to Golden Gai, 100 meters. Safe clean property. Our room was pretty small, but they may have larger I am not sure. Other than room size, there were no complaints. It is not fancy or luxury, but it is a well ran, great location place for a reasonable price. They had a nice laundry area, and clean restrooms in the lobby for when your small room is just a little too small. Recommended for those to which this appeals.
Stayed 3 nights in Jun 2025

10/10 Excellent

Raquel, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you walk in, it was pure comfort. We enjoyed our stay and would highly recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, only 10 mins walk from the main station
Stayed 4 nights in Jun 2025

4/10 Poor

Emily

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I was very disappointed booking this hotel, for the price i 've paid i was expected at lease 3 and half to 4 star by looking at the picture, even when we have arrived to the hotel waiting at the lobby, it was still looks presentable to be honest.... But soon as you walk out the elevator of your floor, the carpet was disgusting , very dirty you can't imagine, and soon as we entered the room, so smelly by very strong of cooking food with heavy spicy , i quickly asked to be switched ,after switching to 10 floor , then was normal, the mentioned room was on the 3 floor far end. I never seen a bed without head board ,we booked two beds all without head board, i guess every floor room 's bed are the same the one we saw one the 3 floor as well, also right away you noticing the bed only has bed sheet but the bottom has no skirt at all , you can imagine how many stars this hotel is? I wonder does the manager or the owner of this hotels know about the condition inside of the rooms at all? The services was amazing , everyone was attentive ,and the lobby looks fantastic , I'm sure with all good condition, people will come back, and they will no bad reviews, everyone was attracted by the look of lobby.
Stayed 2 nights in May 2025

8/10 Good

Malcolm

Stayed 2 nights in Jun 2025

8/10 Good

Jae Yong, Tenafly

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and convenient.
Stayed 5 nights in May 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nothing fancy or new but clean, nice staff, excellent breakfast buffet, free cappuccino in the lobby, free water bottle fillers on each floor, located in the heart of Shinjuku with lots of international guests. Would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 9 nights in May 2025

6/10 Okay

Luke

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Run down rooms. Old carpet and stained walls. Desperately needs a refurb. Staff great
Stayed 3 nights in May 2025

8/10 Good

Jazmin

Liked: Staff & service, property conditions & facilities
Hotel lobby was nice and staff were very helpful. Coffee and water for guests in the lobby was a nice touch.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sara, Wahiawa

Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in May 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centralized

All amenities included. Close to everything in Shinjuku.
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Citadines Hotel

Our stay at Hotel Citadines in Shinjuku was overall enjoyable. While the room was slightly compact, the breakfast more than made up for it—it was exceptional, offering a wide variety of food, beverages, and desserts that felt more like a full lunch buffet. The hotel’s location in the heart of Shinjuku is ideal, with numerous restaurants and attractions just steps away. It’s a perfect choice for those who enjoy vibrant nightlife, though it may not suit guests who prefer a quieter environment, as the area can get lively with crowds and nightlife revelers. Nonetheless, we found our stay worthwhile thanks to its prime location and excellent service. We confidently rate it 4 stars.
Stayed 5 nights in Apr 2025

10/10 Excellent

Freder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente •••••••• 5 star The hotel is well-located ( just to couple of blocks to metro station, in fact very short walk to shinjuku station). Also down stairs there is a convenient store as well as good restaurants . The rooms are tiny but functional and clean. We had a room on the 7th floor with street view.Staff are incredibly very helpful and kind. In general this hotel has more in favour than against it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Freder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent super 100 👍
Stayed 6 nights in Apr 2025

10/10 Excellent

Nguyen

Stayed 2 nights in Apr 2025

10/10 Excellent

George T

Stayed 2 nights in Apr 2025

10/10 Excellent

Shahrezad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

NG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 3 nights in Apr 2025

8/10 Good

Antoine A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, great restaurant us within walking distance.
Stayed 1 night in Apr 2025

2/10 Terrible

miss

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible staff Unclean rooms Ac not working
Stayed 4 nights in Mar 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this hotel 3 times so they must good. It is 10 mins walk from Shinjuku stn east exit. The rooms are slightly larger than some other similar priced japan hotels. There is space to open cases and store clothes. Good breakfast buffet.
Stayed 2 nights in Mar 2025

6/10 Okay

Amanda

Travelled with family
Disliked: Room comfort
Stayed 1 night in Mar 2025