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Grand Hyatt Tokyo

5.0 star property
Luxury hotel with a spa, connected to a shopping center in Tokyo

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Photo gallery for Grand Hyatt Tokyo

Lobby
7 restaurants, breakfast served
3 bars/lounges
Front of property
Suite, 1 King Bed (Diplomat) | Bathroom
Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Check out the area

Map
6-10-3 Roppongi, Minato-Ku, Tokyo, Tokyo-to, 160-0032
  • Popular LocationRoppongi Hills1 min walk
  • Popular LocationTokyo Midtown8 min walk
  • Popular LocationTokyo Tower2 min drive
  • AirportTokyo (HND-Haneda)28 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds (Club Access)

Deluxe Room, 2 Single Beds (Club Access)

Deluxe Room, 2 Single Beds (Club Access)

  • 55 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds

Club Room, 2 Single Beds

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (View)

Room, 2 Single Beds (View)

Room, 2 Single Beds (View)

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View)

Room, 1 King Bed (View)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 55 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds (Diplomat)

Suite, 2 Single Beds (Diplomat)

Suite, 2 Single Beds (Diplomat)

  • 100 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed (Executive)

Grand Suite, 1 King Bed (Executive)

Grand Suite, 1 King Bed (Executive)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Club Room, 1 King Bed (Premium)

Club Room, 1 King Bed (Premium)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

  • 85 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Okura Tokyo
Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (423)
The price is CA $1,053
per night
CA $1,332 total
includes taxes & fees
24 May - 25 May
The Okura Tokyo

About the area

Tokyo

Roppongi stay.With a stay at this Roppongi hotel, you'll be steps from Mori Art Museum and Tokyo City View and Sky Deck. Roppongi Hills and Tokyo Midtown are also within half a mile (1 km).

What's nearby

  • Roppongi Hills - 1 min walk
  • Tokyo City View and Sky Deck - 3 min walk
  • Tokyo Midtown - 8 min walk
  • Tokyo Tower - 2 min drive
  • Shibuya Crossing - 3 min drive

Getting around

  • Ebisu Station - 4 min drive
  • Roppongi Station - 7 min walk
  • Haneda Airport (HND) - 28 min drive

Restaurants

  • マクドナルド - 2 min walk
  • 旬房 - 2 min walk
  • オーク ドア - 2 min walk
  • グランド クラブ ラウンジ - 1 min walk
  • けやき坂 - 2 min walk

About this property

Grand Hyatt Tokyo

Luxury hotel with a spa, connected to a shopping center in Tokyo
Grand Hyatt Tokyo offers its guests a full-service spa, an indoor pool, and a spa tub. There are 7 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center, 16 meeting rooms, and limo/town car service are available. Event space at this hotel measures 30138 square feet (2800 square meters) and includes conference space. A fitness center, a sauna, and a terrace are also featured at the luxury Grand Hyatt Tokyo. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Tokyo hotel.

  • 1 building
  • 387 guestrooms or units
  • 21 levels
  • 7 dining venues
  • 3 bars or lounges
  • 30138 sq ft of conference space
  • 2800 sq m of conference space
  • Built in 2003
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Grand Hyatt Tokyo offers 387 accommodations with DVD players and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (JPY 6000 per night)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:30 AM - 8:30 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 5945 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • CD player
  • Digital channels
  • DVD player
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 3 2024 to June 27 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 5945 per person
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580
  • Valet parking fee: JPY 6000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt Tokyo
Grand Hyatt Tokyo Hotel
Hyatt Tokyo Grand
Tokyo Grand Hyatt
Grand Hyatt Hotel Tokyo
Grand Hyatt Minato
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Tokyo Japan
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Hotel
Grand Hyatt Tokyo Tokyo
Grand Hyatt Tokyo Hotel Tokyo

Grand Hyatt Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 529 out of 757 reviews" "
Rating 8 - Good. 175 out of 757 reviews" "
Rating 6 - Okay. 30 out of 757 reviews" "
Rating 4 - Poor. 14 out of 757 reviews" "
Rating 2 - Terrible. 9 out of 757 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my wife and 5yr old and arrived into tokyo early evening. We got registered quickly by hotel staff and got into our room with everything ready. The third bed was already set up with a welcome bag for our child waiting. Traveling with young children, that was appreciated. The front desk staff and concierge were all awesome and helpful throughout our week stay. Gave us great tips and useful info about places we wanted to go. Waits and lines, if any, were never too long. The French Kitchen breakfast buffet was great and its staff were also wonderful. It was unfortunate that Shunbou was closed for renovations (?) and the pool for maintenance during the first few days of our stay. The location is a great balance of quiet, convenience, and access to attractions.
Stayed 6 nights in Jan 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, excellent housekeeping. On site steak house and teppanaki restaurant were deeply average and extremely expensive even before the 15‰ service charge. Nice pool but gym was rammed both times I tried to use it. Overall, an OK hotel but not an exceptional one.
Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for families!
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing concierge that goes above and beyond. The club in the 10th floor is really awesome and convenient.
Stayed 2 nights in Dec 2023

10/10 Excellent

Charles Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit to Japan. Tokyo is a fantastic city and the Grand Hyatt is extremely well situated and convenient for public transport, sightseeing and shopping. Spotlessly clean, well maintained and the staff are outstanding. A 5 Star experience in every way. We'll be back!
Stayed 12 nights in Nov 2023

10/10 Excellent

Nina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Beatrice, miami

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This property is quite dated and overpriced and definitely overrated.
Stayed 1 night in Nov 2023

10/10 Excellent

jiyong

Liked: Cleanliness, staff & service, property conditions & facilities
Try kind
Stayed 6 nights in Sep 2023

10/10 Excellent

Maureen

Stayed 1 night in Sep 2023