Ratings based on 96 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 17, 2023 on Expedia
5 out of 5
by A traveller

Posted Dec. 8, 2023 on Expedia
Nice simple well located hotel for East Shinjuku. Friendly staff, small but comfortable rooms. Great value.
3 out of 5
by A traveller

Better Accomodations at a Better Price Elsewhere

Posted Oct. 19, 2023 on Hotels
My room smelled like a dirty sock, to the point that I couldn't sleep because of the smell. I had to run to Daiso for fabric refresher and use the entire thing on the tiny room. I recommend for the GM to have the carpets cleaned thoroughly ASAP. Gross feet + Tokyo humidity = gross smells. Also I was disappointed the breakfast that came with my booking wasa coffee, 2 mini croissants and a large spoonful of potato salad. I don't really recommend this hotel unless you really want or need to have LGBTQ+ friendly. The cafe staff members were wonderful.
3 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 29, 2023 on Expedia
5 out of 5
by A traveller

Posted Aug. 20, 2023 on Expedia
Modern and clean! Loved the stay at Hotel Cen. Plus the staff were all so nice!
4 out of 5
by A traveller

Posted Aug. 14, 2023 on Expedia
The staff are all really amazing. They’re all really willing to assist with any questions you might have.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 28, 2023 on Expedia
5 out of 5
by A traveller

Posted Jun. 30, 2023 on Expedia
Friendly staff. Room was expectedly small but served its purpose. Breakfast was simple but good. The bar was lovely to hang out in. Dryer in laundry was average but signage tells you this.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 23, 2023 on Hotels
5 out of 5
by A traveller

Posted Mar. 28, 2023 on Expedia
Staff were very helpful and printed tickets we needed at no cost and happily.