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5.0 out of 5

"I made a couple of special requests that they were not receptive to, but they were polite and courteous. Breakfast buffet is not great. Having one res ... " More

By a verified traveller on Sat 10 Feb 2024

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Hotel Description

4-star hotel near Shinjuku Gyoen National Garden

Heart of Tokyo

Your stay at this Shinjuku hotel places you within 2 miles (3 km) of Shinjuku Gyoen National Garden and Meiji Jingu Shrine. Waseda University and Shibuya Crossing are also within 3 miles (5 km).

Terrace

A coffee shop, free WiFi in public areas, and a terrace are available at this hotel. A grocery/convenience store, dry cleaning, and luggage storage are also on offer.

Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $207* Per night/room 26 Apr. - 27 Apr.

Superior Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single with Breakfast, Non-Smoking (separate breakfast charge for 6yrs old and under)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple with Breakfast, Non Smoking (separate breakfast charge for 6yrs old and under)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Twin with Breakfast, Non Smoking (separate breakfast charge for 6yrs old and under)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Gracery Shinjuku ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Gracery Shinjuku

Everyone (1) Couples (1) Family (2)
5 out of 5
I made a couple of special requests that they were not receptive to, but they were polite and courteous. Breakfast buffet is not great. Having one restaurant and no real bar is also a minus, but it’s close to Shinjuku station, which puts all of Tokyo in reach.

Posted by on 10 Feb. 2024

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5 out of 5
Staff and Facilities were great. We chose "breakfast/brunch included" and that turned out to be a great decision; large variety of great food to start our day.

Posted by on 3 Jul. 2023

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5 out of 5
Great hotel will definitely stay again next time in Shinjuku

Posted by on 12 Mar. 2023

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Comment from Hotel Management

11 Apr. 2023 by Front Desk K. Yoshida

Thank you very much for choosing Hotel Gracery Shinjuku. We will looking forward to seeing you again.

Property Features

There's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and a vending machine are also featured at Hotel Gracery Shinjuku.

  • 1 building
  • 970 guestrooms or units
  • 30 levels
  • Built in 2015
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • ATM
  • Elevator
  • Microwave in a common area
  • Water dispenser
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Seibu-Shinjuku Station (0.3 km / 0.2 mi)
  • Metro station: Shinjuku-nishiguchi Station (0.4 km / 0.3 mi)

Room Amenities

Hotel Gracery Shinjuku offers 970 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. This Tokyo hotel provides complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with satellite channels and pay movies. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:00 AM

Special check-in instructions:

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 6
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Gracery Shinjuku
  • Hotel Gracery
  • Gracery Shinjuku
  • Gracery
  • Hotel Gracery Shinjuku Tokyo
  • Hotel Gracery Shinjuku Hotel
  • Hotel Gracery Shinjuku Tokyo
  • Hotel Gracery Shinjuku Hotel Tokyo

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.