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Hotel New Ueno

3.0 star property
3-star hotel near Sensoji Temple

Choose dates to view prices

Photo gallery for Hotel New Ueno

Exterior
Hallway
Property entrance
Restaurant
Down comforters, pillowtop beds, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
7-2-5 Ueno Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Ueno Park
    ‪2 min walk‬
  • Sensoji Temple
    ‪3 min drive‬
  • Tokyo Dome
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Down comforters, pillowtop beds, desk, blackout drapes

Economy Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Twin Room, 2 Twin Beds

Down comforters, pillowtop beds, desk, blackout drapes

Twin Room, 2 Twin Beds

  • 16 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Smoking

Down comforters, pillowtop beds, desk, blackout drapes

Double Room, Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Twin Bed, Smoking

Down comforters, pillowtop beds, desk, blackout drapes

Single Room, 1 Twin Bed, Smoking

7.0 out of 10
Good
(2 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Compact Twin Room, 2 Single Beds, Smoking

Down comforters, pillowtop beds, desk, blackout drapes

Compact Twin Room, 2 Single Beds, Smoking

  • 14 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Compact Twin Room, 2 Single Beds, Non Smoking

Down comforters, pillowtop beds, desk, blackout drapes

Compact Twin Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Smoking (Single Use)

Down comforters, pillowtop beds, desk, blackout drapes

Double Room, 1 Double Bed, Smoking (Single Use)

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking (Single Use)

Down comforters, pillowtop beds, desk, blackout drapes

Double Room, 1 Double Bed, Non Smoking (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Twin Bed, Smoking, Annex Building

Down comforters, pillowtop beds, desk, blackout drapes

Single Room, 1 Twin Bed, Smoking, Annex Building

9.0 out of 10
Wonderful
(2 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds, Non Smoking

Down comforters, pillowtop beds, desk, blackout drapes

Twin Room, 2 Twin Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed, Non Smoking

Down comforters, pillowtop beds, desk, blackout drapes

Single Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Japanese Traditional Room Non smoking 

Down comforters, pillowtop beds, desk, blackout drapes

Japanese Traditional Room Non smoking 

  • 12 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Double Room, Non Smoking

Down comforters, pillowtop beds, desk, blackout drapes

Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Twin Bed, Non Smoking, Annex Building

Down comforters, pillowtop beds, desk, blackout drapes

Single Room, 1 Twin Bed, Non Smoking, Annex Building

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Triple Room, Non Smoking

Down comforters, pillowtop beds, desk, blackout drapes

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room, Smoking

Down comforters, pillowtop beds, desk, blackout drapes

Standard Triple Room, Smoking

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese Traditional Room Smoking

Down comforters, pillowtop beds, desk, blackout drapes

Japanese Traditional Room Smoking

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 3
  • 3 Twin Futons

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About the area

Tokyo

Ueno stay.Within a 10-minute walk of this Ueno hotel, you'll find Ueno Park and Ueno Zoo. Sensoji Temple and Tokyo Dome are also within 3 miles (5 km).

What's nearby

  • Ueno Park - 2 min walk - 0.2 km
  • Ueno Zoo - 6 min walk - 0.5 km
  • Sensoji Temple - 3 min drive - 2.4 km
  • Tokyo Skytree - 4 min drive - 3.6 km
  • Tokyo Dome - 4 min drive - 3.0 km

Getting around

  • Keisei-Ueno Station - 6 min walk
  • Inaricho Station - 8 min walk
  • Narita Intl. Airport (NRT) - 68 min drive

Restaurants

  • ‪いろり庵 - ‬2 min walk
  • ‪松屋 - ‬1 min walk
  • ‪ファーストキッチン・ウェンディーズ - ‬1 min walk
  • ‪表現食堂 カケルシー - ‬1 min walk
  • ‪博多ラーメン 長浜や - ‬1 min walk

About this property

Hotel New Ueno

3-star hotel near Sensoji Temple
As a guest of Hotel New Ueno, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Hotel New Ueno also features an elevator and a water dispenser.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 72 guestrooms or units
  • 8 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Hotel New Ueno offers 72 accommodations with slippers and hair dryers. Pillowtop beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Japanese

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,430 for adults and JPY 1,430 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 17-inch flat-screen TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 1430 for adults and JPY 1430 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, and PayPay. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Japanese futons are provided based on the number of adults in the reservation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Ueno
New Hotel Ueno
New Ueno
New Ueno Hotel
Ueno New Hotel
Hotel New Ueno Tokyo, Japan
Hotel New Ueno Tokyo
Hotel New Ueno Hotel
Hotel New Ueno Tokyo
Hotel New Ueno Hotel Tokyo

Hotel New Ueno Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 191 out of 635 reviews
Rating 8 - Good. 306 out of 635 reviews
Rating 6 - Okay. 105 out of 635 reviews
Rating 4 - Poor. 24 out of 635 reviews
Rating 2 - Terrible. 9 out of 635 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lance

Stayed 1 night in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
I stayed at this property recently and found it to be incredibly convenient—especially since I had to take the train multiple times. It’s very close to both Ueno Station and Keisei Ueno Station, which made getting around Tokyo much easier. That said, the property could use a bit more maintenance. The lobby wasn’t quite what I expected—it felt a little cluttered, mostly due to the large amount of luggage being stored there for guests. It didn’t feel as welcoming as it could have. The staff, however, were amazing as always. Everyone was kind, helpful, and courteous, which made a big difference in the overall experience. The rooms were very small, but they had everything I needed for a short stay. Some of the furniture felt a bit outdated, and the carpet definitely could use some attention—it didn’t feel like the cleanest. Overall, while the hotel has some areas that could be improved, the location and the wonderful staff made it a convenient and decent choice for a quick trip.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael, Zuccoli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, great access to Ueno station, and local shops and food.
Stayed 1 night in Mar 2025

8/10 Good

HonMing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very nice and helpful. The Japanese style breakfast set is delicious and good for health.
Stayed 4 nights in Mar 2025

8/10 Good

Greig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had room 610...quiet. Room was at rear, view of a wall 4 metres away..but thats ok, aided to the quietness. Clean, with room to swing 1/2 a cat. Super close to the station and Uneo Park, fortunate to be there for the cherry blossoms yesterday 28th March.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bo Yan

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two nights in February. The convenience of the location can’t really be beat, as it’s right next to Ueno Station. Here’s some pros and cons: Pros: • Super convenient • Great staff • Nice sized room (for a business hotel) • Basement restaurant breakfast was excellent. • Clean hotel • Our room had two beds, with enough space for our luggage. Cons: • There was some peeling wallpaper by the window. • The window faced a wall. • Bathroom was small, but not bad, just small. • We noticed an odd smell when we first entered, but that did vanish after opening the window and where came back, so. As far as business hotels go, this is one of the best I’ve stayed in. Yes, I’d stay here again, especially during short layovers between travel across Japan. Good hotel for the price.
Stayed 2 nights in Feb 2025

8/10 Good

Raelene

Liked: Cleanliness, property conditions & facilities
The rooms were pretty small with 2 double beds and a small space between them. Only stayed for one night so very hard to review.
Stayed 1 night in Jan 2025

10/10 Excellent

kevin ee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very outstanding service and property

We lost a gold cross on the bed. House keeping found it and left it on the bed ! That’s honesty. Very good management and friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in Ueno

Reasonably priced and very clean hotel. Facilities are basic but staff are polite, cleaning persons are very hardworking and meticulous, and location is 2 mins away from the JR Ueno station
Stayed 6 nights in Dec 2024

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel had everything I needed. The room was well equipped and always clean. The position was exactly what I required: close to the station and the park with plenty of places to eat close by.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kwee Choo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as is 1 mins walk from Ureno station.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yuet Ngo Rosanna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very convenient location just steps from the subway station. The sense of arrival is quite tired with a lobby full of suitcases and minimal appeal. Arriving in the lobby gave me pause on the hotel. The location more than made up for lobby and the room provided good basic small but comfortable accommodation. I would stay here again, but would be aware of what to expect. Thank you
Stayed 1 night in Sep 2024

4/10 Poor

Tsz Kwan

Travelled with group
Liked: Staff & service, amenities
The room is very small and not very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Yumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Emi, Astoria

Stayed 1 night in Aug 2024

10/10 Excellent

Yukiko

Travelled with family
Liked: Amenities, property conditions & facilities
Good location
Stayed 2 nights in Jun 2024

8/10 Good

Alisen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very near ueno station. Just a crossing away. Convenient place for shopping. However room was very small for 3pax. Apparently a Double bed room was converted to triple room with add on bed. Side table and chair was moved to a corner outside the toilet. Hardly had any space to walk, only can open lugguage one at a time with toilet door closed. Only 1 room key was given and had to slot in the room to on the lights. We cannot leave the room unless all 3 of us leave together as the lift needs the card to tap in. Requested to ne given 2 room cards instead after which

6/10 Okay

Judy Yuk Fung

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Convenient location.

Stayed 1 night in Apr 2024

6/10 Okay

Janet

Location
Stayed 3 nights in Jun 2024

10/10 Excellent

Lily

Liked: Amenities
地点很棒，近上野车站， 出入交通便利。工作人员非常热情、周到。推荐！
Stayed 2 nights in May 2024

10/10 Excellent

donahugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to Ueno station, and Ameyoko market. Great food
Stayed 1 night in Apr 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been here many times. Ok?
Stayed 1 night in Mar 2024