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Hotel Okura Tokyo South Wing

4.5 star property
Family-friendly 4.5-star hotel near Shinjuku Gyoen National Garden

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Photo gallery for Hotel Okura Tokyo South Wing

Hypo-allergenic bedding, down comforters, minibar, in-room safe
Interior
Indoor pool, outdoor pool
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1-10-16 Roppongi, Minato-ku, Tokyo, Tokyo, 106-0032
  • Place, Suntory Hall
    ‪3 min walk‬
  • Place, Tokyo Tower
    ‪12 min walk‬
  • Place, Tokyo Imperial Palace
    ‪17 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

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About the area

Tokyo

City center retreat .Your stay at this Minato hotel places you within 2 miles (3 km) of Tokyo Tower and Tokyo Imperial Palace. Shinjuku Gyoen National Garden and Yoyogi Park are also within 3 miles (5 km).

What's nearby

  • Suntory Hall - 3 min walk - 0.3 km
  • teamLab Borderless: MORI Building DIGITAL ART MUSEUM - 8 min walk - 0.7 km
  • Tokyo Tower - 12 min walk - 1.1 km
  • Tokyo Midtown - 15 min walk - 1.3 km
  • Tokyo Imperial Palace - 17 min walk - 1.5 km

Getting around

  • Shimbashi Station - 2 min drive
  • Kamiyacho Station - 6 min walk
  • Haneda Airport (HND) - 34 min drive

Restaurants

  • ‪Le Pristine Tokyo - Café & Restaurant - ‬5 min walk
  • ‪鉄板焼 赤坂 - ‬4 min walk
  • ‪響 風庭 - ‬6 min walk
  • ‪金蠍蕎麦組 - ‬5 min walk
  • ‪トラピリカ - ‬4 min walk

About this property

Hotel Okura Tokyo South Wing

Family-friendly 4.5-star hotel near Shinjuku Gyoen National Garden
Hotel Okura Tokyo South Wing offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

There's an onsite business center. The luxury Hotel Okura Tokyo South Wing also features multilingual staff, a garden, and concierge services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 1 building
  • 381 guestrooms or units
  • 12 levels
  • Built in 1962
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Okura Tokyo South Wing offers 381 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children ages 11 and younger included in the reservation and must be requested in advance.
This property’s breakfast is currently served as a set menu. Buffet service is suspended.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 6050.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 2000 for children
  • Rollaway bed fee: JPY 6050.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Okura
Hotel Okura Tokyo
Hotel Tokyo Okura
Okura Hotel
Okura Hotel Tokyo
Okura Tokyo
Okura Tokyo Hotel
Tokyo Hotel Okura
Tokyo Okura
Tokyo Okura Hotel
Okura Tokyo Minato
Hotel Okura Wing
Okura Tokyo South Wing
Okura Wing
Hotel Hotel Okura Tokyo South Wing Tokyo
Tokyo Hotel Okura Tokyo South Wing Hotel
Hotel Hotel Okura Tokyo South Wing
Hotel Okura Tokyo South Wing Tokyo
Hotel Okura Tokyo
Okura Tokyo South Wing Tokyo
Hotel Okura Tokyo South Wing Hotel
Hotel Okura Tokyo South Wing Tokyo
Hotel Okura Tokyo South Wing Hotel Tokyo

Hotel Okura Tokyo South Wing Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Yu

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I HEART Okura

A major, centrally located landmark that blends the old and new with topnotch Japanese hospitality.
Stayed 7 nights in Feb 2020

8/10 Good

Ofer

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good and "Effective"

although a bit old, the hotel provides good value for money. Room is huge which makes it comfortable as a base in a week time of work. some issues with the WIFI.
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities
the property is amazing traveling backwards in time amazing features the staff is reasonably competent at arrival language is an issue the practice of english is sketchy i was sent 2 technical hotels staff in my room shortly after my arrival to help with a computer connection problem FYI the connection to the internet via the hotel is very 1950s , not great what so ever , so hard to imagine staying there on business , and ... they both had deplorable hygiene , no english , no tech skills and when i she the one staffer went to reach for my computer , i was shocked and disgusted to see his hands entirely covered in red bruises and putrefaction from bitting his nails and skin ... gross , what it a skin disease it was a very uncomfortable experience , one i dont wish to anyone
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old wing of the Hotel Okura. Quiet neighborhood between Akasaka and Roppongi. The hotel is across the street from the US embassy. Dwarfed by the modern tower portion of The Okura that opened 2019.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and staff Very quiet oasis to return to at the end of a bustling day in Tokyo.
Stayed 1 night in Jan 2020

8/10 Good

Mimi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service offered by hotel staffs have been delightful. However, restaurant reservation was impossible to make since locals reserved lunch and dinner hours. Travelers had to go outside to have meals.
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Ravnish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Absolutely amazing . The staff , services , rooms all were exemplary. Old fashioned hospitality done very well . I love the okura .
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Nuno, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Excellent option to visit Tokyo. Art Deco style to enjoy the older Tokyo. I would be sorry when it closes. It shouldnt actually.. what an amazing hotel and again - unbeatable service. People are amazing.
Stayed 3 nights in Dec 2019

6/10 Okay

Frederick

Stayed 2 nights in Dec 2019

8/10 Good

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

elegant, 60s style hotel

convenient location, good service, comfortable rooms. bathrooms a bit depressing.
Stayed 3 nights in Dec 2019

4/10 Poor

Richard

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

I would not stay at Okura South Wing

Okura South Wing is living in the past. Its service is terrible. Difficult to get the front desk on the phone. Coffee shop has a very limited alacarte menu. Pushing you to have the buffet.
Stayed 3 nights in Nov 2019

6/10 Okay

Vivian

Travelled with group
Liked: Cleanliness, staff & service

I had to upgrade...... :(

I book the regular room and was put into a tiny room that smelt badly so I had to upgrade and pay extra. The Japanese service is lovely as always, but I’d highly recommend upgrading to at least 1-2 higher grade.
Stayed 3 nights in Nov 2019

8/10 Good

GB, New York City

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, experienced staff. Rooms are spacious with what is needed, but nothing fancy. The property is a touch run down but nothing that would affect the quality of a stay. Excellent location, easy to reach the business district as well as sightseeing—makes it suitable for business and tourist clientele. Also, the location is quiet and high scale (surrounded by embassies).
Stayed 5 nights in Nov 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019