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Hyatt House Tokyo Shibuya

4.0 star property
4-star hotel near Hachikō Memorial Statue, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Hyatt House Tokyo Shibuya

Terrace/patio
Creator video - submitted by Agnes Kumala
Lobby
Lobby
Fitness facility

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3-3 Sakuragaoka-Cho, Shibuya-ku, Tokyo, Tokyo, 150-0031
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Place, Shibuya Crossing
    ‪6 min walk‬
  • Place, Hachikō Memorial Statue
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Deluxe Twin Room (with sofa bed)

Deluxe Twin Room (with sofa bed)

Deluxe Twin Room (with sofa bed)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (with sofa bed)

Deluxe Room (with sofa bed)

Deluxe Room (with sofa bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Suite

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Suite

  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Twin Suite

In-room safe, desk, laptop workspace, blackout drapes

Twin Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for King Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout drapes

King Room with Sofa Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout drapes

King Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Room

In-room safe, desk, laptop workspace, blackout drapes

King Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (with Day Bed)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed (with Day Bed)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room (with Day Bed)

Premium Twin Room (with Day Bed)

Premium Twin Room (with Day Bed)

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout drapes

Twin Room with Sofa Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout drapes

King Suite

  • Sleeps 4

2 Twin Bed Deluxe Room

  • Sleeps 3

Twin Room With Sofa Bed

  • Sleeps 3

King Room

  • Sleeps 2

Deluxe King With Sofa Bed

  • Sleeps 3

View all photos for Deluxe King Suite

Interior

Deluxe King Suite

  • Sleeps 4

Twin Suite

  • Sleeps 4

View all photos for Deluxe Twin Suite

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Suite

  • Sleeps 4

King Bed With Sofa Bed

  • Sleeps 3

1 King, Premium (with Day Bed)

  • Sleeps 3

2 Twin Beds, Premium (with Day Bed)

  • Sleeps 3

King Room With City View

  • Sleeps 2

View all photos for 2 Bedroom Suite(Connecting Rooms)

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Suite(Connecting Rooms)

  • Sleeps 6

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About the area

Tokyo

City center retreat .Within a 10-minute walk of this Shibuya hotel, you'll find Hachikō Memorial Statue and Shibuya Sky. Shibuya Crossing and Shibuya 109 Building are also within half a mile (1 km).

What's nearby

  • Shibuya Sky - 3 min walk - 0.3 km
  • Cerulean Tower - 4 min walk - 0.4 km
  • Shibuya Crossing - 6 min walk - 0.4 km
  • Hachikō Memorial Statue - 6 min walk - 0.4 km
  • Shibuya 109 Building - 6 min walk - 0.6 km

Getting around

  • Shibuya Station - 5 min walk
  • Shinsen Station - 12 min walk
  • Haneda Airport (HND) - 39 min drive

Restaurants

  • ‪かっちゃんラーメン - ‬2 min walk
  • ‪マクドナルド (Mcdonald's) - ‬5 min walk
  • ‪SUSHI TOKYO TEN - ‬5 min walk
  • ‪肉汁餃子のダンダダン さくらステージ店 - ‬1 min walk
  • ‪なかめのてっぺん - ‬5 min walk

About this property

Hyatt House Tokyo Shibuya

4-star hotel near Hachikō Memorial Statue, connected to a rail/subway station
Hyatt House Tokyo Shibuya offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hyatt House Tokyo Shibuya also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 126 guestrooms or units
  • 16 levels
  • Built in 2023
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hyatt House Tokyo Shibuya offers 126 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchens with espresso makers. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Family friendly

  • In-room kitchen
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 2,500 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (71 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 2500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Tokyo Shibuya Hotel
Hyatt House Tokyo Shibuya Tokyo
Hyatt House Tokyo Shibuya Hotel Tokyo

Hyatt House Tokyo Shibuya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 194 out of 222 reviews
Rating 8 - Good. 22 out of 222 reviews
Rating 6 - Okay. 3 out of 222 reviews
Rating 4 - Poor. 2 out of 222 reviews
Rating 2 - Terrible. 1 out of 222 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 3 nights in Aug 2025

10/10 Excellent

Rachael, South Turramurra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Oct 2025

8/10 Good

Belinda

Stayed 4 nights in Aug 2025

10/10 Excellent

SHIELA ANN, Long Beach

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Huge room.
Stayed 7 nights in Sep 2025

10/10 Excellent

Gad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Large, pleasant, and spacious rooms. Comfortable beds. Spotless cleanliness. Very quiet.
Stayed 7 nights in Oct 2025

10/10 Excellent

Mario

Stayed 3 nights in Oct 2025

10/10 Excellent

Troy

Stayed 4 nights in Oct 2025

10/10 Excellent

wayne, North Tonawanda

Travelled with family
Liked: Amenities
Staff was friendly… room was very clean.. enjoyed the pool and the hot tub
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Stayed 5 nights in Oct 2025

10/10 Excellent

Henson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, clean room and amenities.
Stayed 5 nights in Oct 2025

10/10 Excellent

ilya

Stayed 6 nights in Sep 2025

10/10 Excellent

Sasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience and we will stay again next time we are in Tokyo. Thank you for accommodating our advanced request for a higher floor!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Stayed 9 nights in Sep 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The associates Miyaco and Naoki were excellent, they help us a lot, they wrote messages and instructions for the taxi drivers in their language, Japanese, they gave us information about places to visit, they wrote introductions in English and Japanese to ride the subway and hoe to exit the train stations, wlich are huge and confusing to exit, it was a great service, they are great
Stayed 5 nights in Sep 2025

10/10 Excellent

Paul

Stayed 5 nights in Sep 2025

10/10 Excellent

James, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the amenities! it had an induction stove with pots and pans, a washer/dryer combo which came in super hand with the sweltering heat, as well as tons of stuff like toothpaste, toothbrushes, laundry detergent, you name it. A great stay!
Stayed 4 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and nice and great location!
Stayed 4 nights in Aug 2025

8/10 Good

F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Hyatt House. The staff was fluent in English and extremely helpful with everything throughout our stay. We were surprised that water was left for us each day. My daughters bought stuffed animals from Tokyo Disney Seas and the next day when we returned to the hotel, they found them sitting on the beds that had the sheets replaced - it was one of those cute things that you did not expect!’ The location was also perfect for dining, shopping and transportation. It was easy to get to other areas in Tokyo via subway or taxi. If we ever visit the area again, we will definitely be returning to this hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Donya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing experience ever!

This was one of the best hotels I have ever stayed in! From the time I walked in the door, until I checked out, it didn't disappoint. The service was A+, on the same level as the Ritz-Carlton. Beyond clean! Every amenity that you could possibly need, and the location was everything! When we visit Tokyo again, I will be staying at the Hyatt Tokyo.
Stayed 7 nights in Aug 2025

10/10 Excellent

EDITH

Stayed 1 night in Aug 2025

10/10 Excellent

Sharyne McCombs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat, nicely appointed hotel in a convenient, walkable area. Friendly, helpful staff.
Stayed 7 nights in Jul 2025

10/10 Excellent

Manuella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a 5 min walk from the crossing. Lots of options. During the hot days the pool helped keep us cool. It was a great place and the amenities were great. Definitely will be back.
Stayed 6 nights in Jul 2025

10/10 Excellent

annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatest
Stayed 4 nights in Jul 2025

10/10 Excellent

Laurin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and wonderful stay!
Stayed 5 nights in Jul 2025