Imperial Hotel, Tokyo

5.0 star property
Family-friendly hotel with 1 indoor pools, connected to a shopping center in Tokyo

Choose dates to view prices

Photo gallery for Imperial Hotel, Tokyo

Gift shop
1 bedroom, premium bedding, down comforters, in-room safe
Lobby
1 bedroom, premium bedding, down comforters, in-room safe
Indoor pool

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Room service

Explore the area

Map
1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, Tokyo-to, 100-8558
  • Hibiya Park
    ‪1 min walk‬
  • Tokyo Imperial Palace
    ‪9 min walk‬
  • Tokyo Tower
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

Tower Building High Floor Standard Double, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Pent House Suite Twin, Non Smoking

  • 105 sq m
  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor 2 Bed Room Suite Twin, Non Smoking

  • 99 sq m
  • Sleeps 4
  • 4 Twin Beds

Main Building Junior Suite King

8.8 out of 10
Excellent
(6 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Junior Suite Twin

8.8 out of 10
Excellent
(3 reviews)
  • 54 sq m
  • Sleeps 4
  • 2 Twin Beds

Tower Building High Floor Premier Twin, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

Tower Building, Premier Twin, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Park View Double

  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Imperial Floor Deluxe Park View Twin

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Suite King

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Park View Corner Suite Twin

  • 115 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Main Building Park View Corner Suite King

  • 115 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Main Building Deluxe Park View Twin

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe Park View Double

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Tower Building, Standard Double, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Junior Suite Park View Twin

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Park view
  • Sleeps 5
  • 2 Twin Beds

Tower Building High Floor Pent House Suite Double, Non Smoking

  • 105 sq m
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Residential Suite Twin, Non Smoking

  • 66 sq m
  • Sleeps 3
  • 2 Twin Beds

Imperial Floor Deluxe Twin

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe Twin

9.2 out of 10
Wonderful
(35 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Deluxe King

10.0 out of 10
Exceptional
(13 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Junior Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Superior King

10.0 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Tower Building High Floor GINZA VIEW Corner Suite Twin, Non Smoking

  • 72 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Imperial Floor Junior Suite Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Superior Twin

9.2 out of 10
Wonderful
(30 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Main Building Superior King

9.0 out of 10
Wonderful
(40 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Tower Building, Standard Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Tower Building High Floor Standard Twin, Non Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Tokyo

Chiyoda stay.Within a 15-minute walk of this Chiyoda hotel, you'll find Hibiya Park and Tokyo Imperial Palace. Kabuki-za Theatre and Hamarikyu Gardens are also within 2 miles (3 km).

What's nearby

  • Hibiya Park - 1 min walk - 0.0 km
  • Tokyo Imperial Palace - 9 min walk - 0.8 km
  • Tokyo International Forum - 11 min walk - 0.9 km
  • Kabuki-za Theatre - 13 min walk - 1.2 km
  • Tokyo Tower - 2 min drive - 2.1 km

Getting around

  • Hibiya Station - 4 min walk
  • Shimbashi Station - 8 min walk
  • Narita Intl. Airport (NRT) - 61 min drive

Restaurants

  • ‪日比谷松本楼 - ‬4 min walk
  • ‪Q CAFE by Royal Garden Cafe - ‬4 min walk
  • ‪ランデブーラウンジ バー - ‬2 min walk
  • ‪三ぶん - ‬4 min walk
  • ‪春秋ツギハギ - ‬1 min walk

About this property

Imperial Hotel, Tokyo

Family-friendly hotel with 1 indoor pools, connected to a shopping center in Tokyo
Imperial Hotel, Tokyo offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. There are 8 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 344 square feet (32 square meters) and includes a conference center. A 24-hour fitness center, spa services, and multilingual staff are also featured at the family-friendly Imperial Hotel, Tokyo. An airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Tokyo hotel.

  • 918 guestrooms or units
  • 31 levels
  • 2 buildings
  • 8 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 344 sq ft of conference space
  • 32 sq m of conference space
  • Built in 1970
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Imperial Hotel, Tokyo offers 918 accommodations with DVD players and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (JPY 12,000 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 5,800 to 6,700 for adults and JPY 3,800 to 6,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Additional fees of 3,800-6,000 JPY apply to children 0-6 years old for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.
Meals are not included in the room rate for children.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 5800 to 6700 for adults, and JPY 3800 to 6000 for children
  • Airport shuttle fee: JPY 58900 per person (one-way)
  • Airport shuttle fee per child: JPY 58900 (one-way), (from 1 to 5 years old)
  • Covered self parking fee: JPY 12000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Imperial Hotel
Imperial Hotel Tokyo
Imperial Tokyo
Imperial Hotel Tokyo
Imperial Tokyo
Hotel Imperial Hotel Tokyo
Tokyo Imperial Hotel Hotel
Hotel Imperial Hotel
Imperial
Imperial Hotel
Imperial Hotel Tokyo
Imperial Hotel, Tokyo Hotel

Imperial Hotel, Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1012 out of 1171 reviews
Rating 8 - Good. 116 out of 1171 reviews
Rating 6 - Okay. 23 out of 1171 reviews
Rating 4 - Poor. 12 out of 1171 reviews
Rating 2 - Terrible. 8 out of 1171 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enormous hotel, which made it a bit impersonal (the only comparator I have is the giants in Las Vegas) but staff were friendly and helpful. Room was lovely, although a little dated, particularly the bathroom. Comfy bed, excellent location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff were extremely nice and helpful. Highly recommended.
Stayed 3 nights in Apr 2025

10/10 Excellent

Amit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for business purpose to Tokyo We stayed at the main building and got upgraded to the junior suites The services are impeccable! The front desk was super efficient , concierge was super helpful and nice. The junior suites are large and spacious, bed is very big and comfortable. The furniture in the room is a bit outdated - but I think it adds some character to the room. Everything is super clean and well maintained This is a true 5 star hotel - Highly recommended
Stayed 3 nights in Apr 2025

10/10 Excellent

RAJESH

Liked: Cleanliness, staff & service, property conditions & facilities
Frank Lloyd Wright-inspired architecture. Japanese-culture-inspired courtesy.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff fantastic!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable in every conceivable way

The Imperial Hotel was so wonderful! The rooms are comfortable, especially after a long day of travel. The amenities are generous, and the staff so helpful and friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great property with many dining options (also for children) and friendly staff. Rooms and hotel are a bit worn down and need a renovation to keep a 5-star standard.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, and beautiful hotel. Shiatsu in room massage was incredible. Had the girl come twice. Sauna and pool is outdated, but otherwise a nice stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

QUAN

Travelled with family
Liked: Amenities
A very classic property that we would love to stay at again every time when we visit Tokyo moving forward.
Stayed 1 night in Dec 2024

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service and wonderful property
Stayed 3 nights in Apr 2025

10/10 Excellent

motoko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Amal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, superior service standards, great facilities and location. Highly recommend.
Stayed 2 nights in Mar 2025

8/10 Good

Alaa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good, a bit too old!
Stayed 4 nights in Mar 2025

10/10 Excellent

Roz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding.
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas Hugh

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was exceptional! Lots of dining option & shopping without leaving the Hotel. Beautiful facility!
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Stayed 3 nights in Mar 2025

10/10 Excellent

Glenn

Liked: Property conditions & facilities

Perfect Tokyo Visit

Wonderful experience
Stayed 6 nights in Mar 2025

10/10 Excellent

Sachiko

Stayed 3 nights in Mar 2025

10/10 Excellent

EOIN

Stayed 4 nights in Mar 2025

8/10 Good

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As usual the location is the best. Always feel comfortable with your staffs and relaxing place to stay. Thank you.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sudipta

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Josef, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
REALLY great service!!
Stayed 1 night in Mar 2025

8/10 Good

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The hospitality and staff were beyond my expectations. It was remarkable how welcome they make you feel. Why I giving only 4 star. The breakfast voucher system didn't work well for us and our child. I did get confused a couple time when I bring them and they give me different answers to how to provide them. The room was beautiful, but definitely small. The rooms were a bit dated but kept up to amazing standards. I would recommend this to my friends and family.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lesley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was both elegant and warm and welcoming. The rooms were pristine and comfortable. One note, while there is a pool, it’s more for swimming laps/exercising. Swim caps are required and quiet voices (not ideal for kids).
Stayed 1 night in Mar 2025