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Randor Residence Tokyo Suites

3.0 star property
3-star aparthotel near Sensoji Temple

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Photo gallery for Randor Residence Tokyo Suites

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub
Exterior
Presidential Studio Suite, Non Smoking, Refrigerator & Microwave
Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Living area
Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Reviews

7.8 out of 10
Good

Popular amenities

  • Washer
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4-37-1 Arakawa, Tokyo, Tokyo Prefecture, 116-0002
  • Place, Nippori Textile Town
    ‪14 min walk‬
  • Place, Sumida River
    ‪15 min walk‬
  • Place, Yanaka Ginza Shopping Street
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Living area

Family Suite, 3 Bedrooms

  • 82 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed, 7 Twin Futons and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms | Living area

Deluxe Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 82 sq m
  • 3 bedrooms
  • Sleeps 12
  • 4 Twin Beds, 7 Twin Futons and 1 Twin Sofa Bed

View all photos for Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 35 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Living area

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 48 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub | Living area

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 41 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Futons

View all photos for Exclusive Suite, Multiple Bedrooms, Accessible

Exclusive Suite, Multiple Bedrooms, Accessible | Living area

Exclusive Suite, Multiple Bedrooms, Accessible

  • 82 sq m
  • 2 bedrooms
  • Sleeps 12
  • 2 Twin Beds, 1 Double Bed and 8 Twin Futons

View all photos for Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

  • 100 sq m
  • Sleeps 10
  • 2 Double Beds and 6 Twin Futons

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About the area

Tokyo

Arakawa stay.Your stay at this Arakawa aparthotel places you within 3 miles (5 km) of Ueno Park and Sensoji Temple. Sumida River and Nippori Textile Town are also within 2 miles (3 km).
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Nippori Textile Town - 14 min walk - 1.2 km
  • Sumida River - 15 min walk - 1.3 km
  • Joyful Minowa Shopping Street - 19 min walk - 1.7 km
  • Yanaka Ginza Shopping Street - 5 min drive - 2.4 km
  • Ueno Park - 6 min drive - 2.5 km

Getting around

  • Machiya Station - 6 min walk
  • Machiya-ekimae Station - 7 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪フレッシュネスバーガー - ‬5 min walk
  • ‪日高屋 - ‬6 min walk
  • ‪中華 華心苑 - ‬6 min walk
  • ‪つけ麺 あら田 - ‬3 min walk
  • ‪韓国料理ドヤジ - ‬4 min walk

About this property

Randor Residence Tokyo Suites

3-star aparthotel near Sensoji Temple
Randor Residence Tokyo Suites offers its guests concierge services, express check-in, and express check-out. Public spaces have free WiFi and wired Internet.

This 3-star Tokyo aparthotel is smoke free.

  • 11 guestrooms or units
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • No smoking on site
Randor Residence Tokyo Suites offers 11 air-conditioned accommodations with slippers and hair dryers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Tokyo aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

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  • Air conditioning
  • Microwave
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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Coin laundry
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 11 units
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Grand Machiya Second Apartment Tokyo
Grand Machiya Second Apartment
Grand Machiya Second Tokyo
Randor Tokyo Suites Tokyo
Randor Residence Tokyo Suites Tokyo
Randor Residence Tokyo Suites Aparthotel
Randor Residence Tokyo Suites Aparthotel Tokyo

Randor Residence Tokyo Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 119 out of 268 reviews
Rating 8 - Good. 63 out of 268 reviews
Rating 6 - Okay. 49 out of 268 reviews
Rating 4 - Poor. 13 out of 268 reviews
Rating 2 - Terrible. 24 out of 268 reviews

7.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

linh

Travelled with group
Disliked: Cleanliness, room comfort
The room had mold and when we asked to give a compensation they refused because of the no cancellations but that cancellation did not mention mold! All they offered was a two hour extra stay and cleaned the shower. There was fired blood on the mat. Mold in the ac and shower. We were also locked out by the time we got back for the extra two hour stay. There was also other stuff smeared on the walls that I did not try to even take a hard look at. There’s cracks bulges in the walls. Broken furniture
Stayed 7 nights in Nov 2025

2/10 Terrible

Thanh-Thao

Do not book this hotel. There
Stayed 3 nights in Nov 2025

10/10 Excellent

Abagail

Liked: Cleanliness, amenities, property conditions & facilities
Laundry unit was convenient. Station close by. I'm not bothered by street sounds, but my travel mates said it was a little loud. I've stayed at both Randor Residence in Arakawa, and both are very wonderful to stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious
Stayed 4 nights in Nov 2025

6/10 Okay

Christine

Stayed 4 nights in Nov 2025

8/10 Good

Aaron

Stayed 3 nights in Nov 2025

8/10 Good

Trung

Liked: Cleanliness, room comfort
Front desk staffs were not always present, we had to self check in on arrival. Self check in was easy to do. Hotel doesn't offer daily room cleaning.
Stayed 4 nights in Nov 2025

6/10 Okay

Poppy

Disliked: Cleanliness
We had a nice short stay at this hotel. Whilst the rooms could definitely be upgraded with some stains and holes in the wall, it was sufficient for what we needed in terms of size and location. Only real issues we had were working the air con system, the loud hoovering outside our door for a couple of hours and lack of luggage transfer.
Stayed 3 nights in Nov 2025

8/10 Good

Jennifer

Travelled with family
Great location. Great customer service. Wish the room would be more updated (furniture, beddings, floors, etc). Towels were a bit dingy and could use an update too. Our windows faced the main road and it was loud. Tried to seal the windows shut but seemed like some were not working properly. Because of this, there wasn’t a tight seal and the condensation from outside made the windows wet with water. Other than that it’s such a great place for families and convenient to have 7-11 right across the street!
Stayed 3 nights in Oct 2025

10/10 Excellent

Roxanna

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, room comfort
Very good hotel! Although it's a bit far from the city center, it's really easy to take the metro and get there. The rooms are amazing! The beds are really soft
Stayed 6 nights in Oct 2025

2/10 Terrible

Natasha

Disliked: Cleanliness, amenities, property conditions & facilities
The room had numerous holes on the walls, stains on the couch, dirt, and significant amounts of mold on the curtains. The hotel refused to change me rooms. I was unable to stay at the hotel. Do not book.
Stayed 5 nights in Sep 2025

6/10 Okay

Shuyi

Travelled with group
Liked: Cleanliness, property conditions & facilities
The property is not well maintained. I had a room with stained walls and a sunken couch. The pillows also had stains on them. The pro to the property, is that it's in a quiet location with the bus stop just outside and the subway a few minutes walk away. It also has a convenience store right across.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sergio

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 13 nights in Sep 2025

10/10 Excellent

Jisoo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, love the location in the residential area. Super quiet and just peaceful
Stayed 5 nights in Sep 2025

10/10 Excellent

miyuki

Liked: Cleanliness, property conditions & facilities
Very nice place near the station
Stayed 6 nights in Sep 2025

2/10 Terrible

MASASHI

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is my second time staying at this hotel. The rooms are good size with large eating area. Our first room had a defective air conditioner but they quickly changed us to another room which is ok. The front desk was helpful. We enjoyed our stay here very much b
Stayed 8 nights in Sep 2025

6/10 Okay

シュンケツ

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is cheap and quiet convient in transportation. However, there's no elevator for second floor, if you have large luggages, make sure you won't get second floor rooms in advance...
Stayed 3 nights in Aug 2025

8/10 Good

leizl

Travelled with family
Liked: Cleanliness, room comfort
everyday they provide clean and new towels
Stayed 6 nights in Aug 2025

8/10 Good

Dana, Dublin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was walking distance to the train stations.
Stayed 3 nights in Jul 2025

6/10 Okay

Satoru

Business traveller
Stayed 2 nights in Jul 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Kelly

Travelled with family
Liked: Property conditions & facilities
A little dingy but otherwise very nice staff and close to transportation. One A/C did not work in the middle of the summer
Stayed 3 nights in Jul 2025