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SHIBUYA STREAM HOTEL

4.0 star property
4-star luxury hotel near Shibuya Crossing

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Property amenity
Soundproofing, free WiFi, bed sheets, wheelchair access
Dining
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Parking available
  • Bar

Explore the area

View in a map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Sky
    ‪2 min walk‬
  • Place, Shibuya Scramble Square
    ‪2 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(80 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.8 out of 10
Exceptional
(23 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(16 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Semi Double Room (shower Booth Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2

View all photos for Standard Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2

View all photos for Accessible Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Accessible Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room

  • Sleeps 2

View all photos for Superior Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin Room

  • Sleeps 4

View all photos for Deluxe Corner Twin Room (up To 4 People)

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4

View all photos for Deluxe Stream Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Standard Double Room (shower booth only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room (shower booth only)

  • Sleeps 2

View all photos for Deluxe Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room

  • Sleeps 2

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Exterior

Tokyu Stay Shibuya

Shibuya
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.6 out of 5, Wonderful, 1,001 reviews
The price is CA $250
CA $278 total
Jan 20 - Jan 21
Tokyu Stay Shibuya

About the area

Tokyo

Shibuya stay.With a stay at this Shibuya hotel, you'll be within half a mile (1 km) of Shibuya Crossing and 2 miles (3 km) of Meiji Jingu Shrine. Tokyo Midtown and National Stadium are also within 3 miles (5 km).

What's nearby

  • Shibuya Sky - 2 min walk - 0.2 km
  • Shibuya Scramble Square - 2 min walk - 0.2 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Hachikō Memorial Statue - 5 min walk - 0.4 km
  • Cerulean Tower - 6 min walk - 0.5 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬1 min walk
  • ‪土鍋炊ごはん なかよし - ‬2 min walk
  • ‪ゴーゴーカレー - ‬2 min walk
  • ‪富士そば 渋谷東口店 - ‬2 min walk
  • ‪DEAN & DELUCA - ‬1 min walk

About this property

SHIBUYA STREAM HOTEL

4-star luxury hotel near Shibuya Crossing
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 177 guestrooms or units
  • 35 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Shibuya Excel Hotel Tokyu
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  • Air conditioning
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4.6 out of 5, Wonderful, 1,916 reviews
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Shibuya Excel Hotel Tokyu

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

Housekeeping service is provided once every 3 days.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 822 out of 1044 reviews
Rating 8 - Good. 159 out of 1044 reviews
Rating 6 - Okay. 37 out of 1044 reviews
Rating 4 - Poor. 10 out of 1044 reviews
Rating 2 - Terrible. 16 out of 1044 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, convenient location, quiet and clean room in such a bustling neighborhood with so much dining and shopping options. The staff was very friendly and helpful! I can’t wait to go back to Tokyo and stay here again. I really enjoyed the various amenities on different floors, especially the vending machine room.
Stayed 7 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean / comfortable rooms and excellent location
Stayed 4 nights in Sep 2025

10/10 Excellent

drake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located right beside the famous Shibuya Scramble. Shibuya Station is one floor down in the same building which made traveling anywhere in Tokyo very easy. Tons of shopping and restaurants near by obviously. As a solo traveller the room was spacious. The view was really cool with Tokyo Tower in the distance. Everything was clean and comfortable. The (faux?) leather couch was a nice touch and the bed was super comfortable. AC was way better than other places I stayed at in Japan. The staff was great and held my large suitcases to be picked up and shipped to the airport which made life so much easier. Would definitely recommend and I 100% will book again when I’m back in Tokyo!
Stayed 3 nights in Sep 2025

10/10 Excellent

Karolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Krishant

Stayed 4 nights in Sep 2025

10/10 Excellent

Jessica, Orlando

Stayed 7 nights in Sep 2025

10/10 Excellent

Pei-Jung, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

Awesome stay great location
Stayed 6 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location

Location was everything!!!
Stayed 2 nights in Aug 2025

8/10 Good

Marilou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to Shibuya station, dining, and shopping. It's a small boutique hotel that's clean. This hotel doesn't have access to TV programming.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Aug 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Great location to the train and options for food nearby
Stayed 5 nights in Sep 2025

8/10 Good

Yu Lam Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good condition and facilities. Comfy bed and clean room. Only issue was with noise from the street, there is attenuation but can still hear low frequency/bass music/noise from the outside.
Stayed 2 nights in Sep 2025

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily accessible. Good buffet breakfast. Good sized room. Helpful staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yao

Stayed 1 night in Sep 2025

10/10 Excellent

Neysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at the stream hotel. It was very clean. Staff was attentive and kind. We brought breakfast with our stay and it was great. It was a breakfast buffet with western kind of food. It felt like we were times square in New York. The train station was right downstairs. I would recommend this place.
Stayed 4 nights in Sep 2025

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Hotel staff is very helpful and friendly. Room was set up perfectly for our group of 3. Excellent location. Would highly recommend this hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Aaron

Stayed 6 nights in Sep 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place to stay only about a 8-minute walk to scramble crossing. There are many dining options minutes away from the hotel mostly on second floor but beware a lot of the shops close at 9:00 p.m. and last call is 8:30 p.m. learn the hard way went out to eat too late at 9:00 something and a lot of them were closed had to end up eating at 7-Eleven just down the street 3 minute walk. Also hotel is super close to the Shibuya train station which you can take any train to get anywhere a little confusing at first especially your first time but after that we were pros Don't be overwhelmed by the trains just ask questions to get around and you'll do fine justice my family afforded with a wheelchair/scooter. Thanks Expedia was really easy to book the trip just did some researching for which hotel to get also the Shibuya stream is literally just right across the street which you can walk on the bridge to Shibuya Sky.
Stayed 3 nights in Sep 2025

10/10 Excellent

NICOLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is amazing! Tons of great sights, shopping and food within walking distance. The train is basically connected to the hotel. Hotel lobby is
Stayed 6 nights in Sep 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, we enjoyed our stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

June

Liked: Cleanliness, amenities, property conditions & facilities
Room very big！ really good
Stayed 3 nights in Jul 2025

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Edmund

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Aug 2025