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SHIBUYA STREAM HOTEL

4.0 star property
4-star luxury hotel near Shibuya Crossing

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Exterior
Dining
Flat-screen TV, pay movies
Daily buffet breakfast (JPY 3500 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Parking available
  • Bar

Explore the area

View in a map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Sky
    ‪2 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(84 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.4 out of 10
Exceptional
(25 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(16 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Semi Double Room (shower Booth Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2

View all photos for Standard Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2

View all photos for Accessible Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Accessible Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room

  • Sleeps 2

View all photos for Superior Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin Room

  • Sleeps 4

View all photos for Deluxe Corner Twin Room (up To 4 People)

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4

View all photos for Deluxe Stream Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room

  • Sleeps 2

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room with Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Standard Double Room (shower booth only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room (shower booth only)

  • Sleeps 2

View all photos for Deluxe Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room

  • Sleeps 2

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About the area

Tokyo

Shibuya stay.With a stay at this Shibuya hotel, you'll be within half a mile (1 km) of Shibuya Crossing and 2 miles (3 km) of Meiji Jingu Shrine. Tokyo Midtown and National Stadium are also within 2 miles (3 km).

What's nearby

  • Shibuya Sky - 2 min walk - 0.2 km
  • Shibuya Scramble Square - 2 min walk - 0.2 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Hachikō Memorial Statue - 5 min walk - 0.4 km
  • Cerulean Tower - 6 min walk - 0.5 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 13 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪麺飯食堂 なかじま - ‬2 min walk
  • ‪酢重 Indigo - ‬1 min walk
  • ‪富士そば 渋谷東口店 - ‬2 min walk
  • ‪伊蔵八味噌らーめん - ‬1 min walk

About this property

SHIBUYA STREAM HOTEL

4-star luxury hotel near Shibuya Crossing
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 177 guestrooms or units
  • 35 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

2 restaurants, breakfast served
Shibuya Excel Hotel Tokyu
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,977 reviews
The price is CA $348
CA $430 total
Mar 5 - Mar 6
Shibuya Excel Hotel Tokyu

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Housekeeping service is provided once every 3 days.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 852 out of 1076 reviews
Rating 8 - Good. 161 out of 1076 reviews
Rating 6 - Okay. 38 out of 1076 reviews
Rating 4 - Poor. 9 out of 1076 reviews
Rating 2 - Terrible. 16 out of 1076 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Diana J, Dallas

Stayed 3 nights in Nov 2025

10/10 Excellent

Yusuf

Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a nice hotel! Everything was very clean and comfortable and location was perfect. Rooms were quiet. Nespresso machine and aluminum water bottles were a nice touch. Service was top notch, we had a super early checkout to get to the airport and they ordered us a taxi and actually walked us to the taxi.
Stayed 2 nights in Nov 2025

10/10 Excellent

Phalguni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location. very good access to Shibuya metro station. Great breakfast buffet. Good food areas in the same building. Area around hotel is great.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel, perfect location, the front desk staff is incredibly knowledgeable and helped me with my luggage transfer to Kyoto as well as shipping a lost item to me at my next destination. The laundry facility was super convenient for my long trip, too. I have already booked another stay here for my next trip in Tokyo.
Stayed 8 nights in Nov 2025

10/10 Excellent

Macey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and location. It’s connected to Shibuya station, but you would never know because the room was quiet and peaceful. It made traveling around the city a breeze. There were plenty of dining and coffee options. A seven eleven right next to the hotel too. They had a fun little area with masks, origami, and other goodies in the lobby. Really couldn’t have asked for a better stay.
Stayed 4 nights in Nov 2025

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was convenient. The subway was easily accessible from the hotel. The room we had was nice with the view of Tokyo Tower. The check-in process was quick and the staff were friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable. Staff were very nice and professional. The hotel is very well connected to shibuya station, malls and lots of good restaurants. Would really recommend this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Fantastic hotel, perfectly located in Shibuya next to the subway station. Easy to access from the airport. Lots of amenities in the building with places to eat and relax
Stayed 5 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Great stay! Great location
Stayed 3 nights in Nov 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room we upgraded to a suite and it was perfect
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer, Irvine

Stayed 1 night in Nov 2025

10/10 Excellent

Gabrielle

Stayed 2 nights in Nov 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

8/10 Good

Alastair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole locality is bonkers. People, noise, and flashing lights everywhere. Easy to lose your way, and easy to overload your senses. The hotel is an oasis of calm amid this mayhem
Stayed 1 night in Nov 2025

6/10 Okay

Jethro

Liked: Property conditions & facilities
Excellent location: convenient and close to everything you need.
Stayed 7 nights in Nov 2025

8/10 Good

Anne Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 5 nights in Nov 2025

10/10 Excellent

ARISA

Liked: Cleanliness, amenities, property conditions & facilities
Clean, big and location was just amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Ali

Great hotel, great location
Stayed 3 nights in Nov 2025

10/10 Excellent

Ah Mi, Santa Clarita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice staff who speaks English very well. Also great location and nice restaurants
Stayed 3 nights in Oct 2025

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, friendly staff and most important of all - superb location!
Stayed 14 nights in Oct 2025

8/10 Good

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to Shibuya crossing, very centric, clean and convenient
Stayed 1 night in Nov 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location of the hotel…right next to Shibuya Station. Nice sized room with great amenities. Staff was also wonderful!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Charity

Stayed 4 nights in Nov 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My second stay and the experience was still as good as the first time.
Stayed 5 nights in Oct 2025