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SHIBUYA STREAM HOTEL

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Property amenity
A high-rise building with a grid-like facade, surrounded by other urban structures.
Dining
Soundproofing, free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Parking available
  • Bar

Explore the area

View in a map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Place, Shibuya Sky
    ‪2 min walk‬
  • Place, Shibuya Hikarie
    ‪3 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Standard Semi Double Room

A modern hotel room with a large bed, a bench, a TV, and a walk-in closet.

Standard Semi Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a large bed, a desk, a chair, and a TV.

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Accessible Twin Room

A modern hotel room with two beds, a small table, and a chair.

Accessible Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

A modern hotel room with a large bed, a desk, and a bench.

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(97 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

A modern hotel room with two beds, a sofa, a TV, and a city view.

Superior Corner Twin, Maxium 4 Beds, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

A modern hotel room with two beds, a sofa, a TV, and a city view.

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

A hotel room with a large bed, a desk, and a chair.

Standard Semi Double Room, Non Smoking (Shower Only)

7.4 out of 10
Good
(18 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking (Shower Only)

A modern hotel room with a large bed, a desk, and a bench.

Standard Double Room, Non Smoking (Shower Only)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the area

Tokyo

Shibuya stay.With a stay at this Shibuya hotel, you'll be within half a mile (1 km) of Shibuya Crossing and 2 miles (3 km) of Meiji Jingu Shrine. Tokyo Midtown and National Stadium are also within 2 miles (3 km).

What's nearby

  • Shibuya Sky - 2 min walk - 0.2 km
  • Shibuya Scramble Square - 2 min walk - 0.2 km
  • Shibuya Hikarie - 3 min walk - 0.3 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Shibuya 109 Building - 6 min walk - 0.6 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 13 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪土鍋炊ごはん なかよし - ‬1 min walk
  • ‪酢重 Indigo - ‬1 min walk
  • ‪麺飯食堂 なかじま - ‬2 min walk
  • ‪富士そば 渋谷東口店 - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

4-star luxury hotel near Shibuya Crossing
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 177 guestrooms or units
  • 35 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,800 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 per person
  • Self parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Housekeeping service is provided once every 3 days.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

How close is SHIBUYA STREAM HOTEL to the airport?

SHIBUYA STREAM HOTEL is 15.2 mi (42-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at SHIBUYA STREAM HOTEL?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at SHIBUYA STREAM HOTEL on Jul 29, 2026 start from CA $280, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SHIBUYA STREAM HOTEL have an airport shuttle?

Airport shuttle services are not available at SHIBUYA STREAM HOTEL.

How close is SHIBUYA STREAM HOTEL to the beach?

This hotel is 7.4 mi (25-min drive) from Odaiba Beach Park.

Does SHIBUYA STREAM HOTEL offer free breakfast?

Free breakfast isn’t provided at SHIBUYA STREAM HOTEL, but buffet breakfast is offered for a fee of JPY 3500 per person. It's available every day from 7 AM to 9:30 AM.

Is there a casino at SHIBUYA STREAM HOTEL?

No, there is no casino at this hotel.

What time is check-in at SHIBUYA STREAM HOTEL?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at SHIBUYA STREAM HOTEL?

Free parking is not available at this hotel. Self parking is available for JPY 2800 per night.

Does SHIBUYA STREAM HOTEL have a pool?

SHIBUYA STREAM HOTEL does not have a pool.

Does SHIBUYA STREAM HOTEL have a restaurant?

Yes, there is a restaurant on site.

Does SHIBUYA STREAM HOTEL have a spa?

There are no spa services available at this hotel.

How close is SHIBUYA STREAM HOTEL to downtown Tokyo?

SHIBUYA STREAM HOTEL is 4 mi away from Tokyo.

SHIBUYA STREAM HOTEL Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 934 out of 1153 reviews
Rating 8 - Good. 158 out of 1153 reviews
Rating 6 - Okay. 37 out of 1153 reviews
Rating 4 - Poor. 8 out of 1153 reviews
Rating 2 - Terrible. 16 out of 1153 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Geraldine

It was very nice place to stay with so much to see in the area
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

doron

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, nice clean great staff and great location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Khanh Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to everything.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good size rooms … lovely hotel
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Great staff, amazing location.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, amenities
Great location. Easy to find. Rooms on the small side but that was expected. Met our needs for 3 nights of exploring Tokyo. Would definitely stay here again!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train station and great food near by
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on Shibuya, lots to eat, walking to all shopping and the heart of the neighborhood. Hotel was clean, friendly, helpful, will stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with staff that is incredibly kind, efficient and helpful. Location is perfect next to Shibuya Station so being able to walk out the hotel and immediately jump on a train anywhere in Tokyo is awesome.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great multilingual front desk staff and housekeeping staff. Wonderful location.
Deluxe corner room
Shibuya Scramble with hotel behind it.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sienna

Liked: Cleanliness, staff & service, amenities
The staff was so friendly, loved the amenities and how close the hotel was to Shibuya
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel! Very kind staff.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend this hotel enough. Staff, amenities, they were incredible.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Arshpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Clean! Polite and helpful staff! Convenient location attached to train station!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Chularatana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Location is perfect
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
We had a great & comfortable stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in the heart of Shibuya. Couldn’t have chosen a better location!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay, location was perfect for a first time visit to Tokyo, very central to everything and right on top of shibuya station. Good food options below and great service from the staff. We stayed in a corner room and it was lovely and very spacious.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent Room is small and is expensive for what you get.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fabulous - direct access to trains, wonderful restaurants and a department store. The staff were so kind and helpful. I highly recommend staying here.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a amazing view of the crossing. Hotel provided anything you needed. Breakfast was fantastic. Location can't be beat.
Stayed 8 nights in Mar 2026

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