Shinagawa Prince Hotel

4.0 star property
Family-friendly hotel with free WiFi, connected to a shopping center in Tokyo

Choose dates to view prices

Photo gallery for Shinagawa Prince Hotel

Restaurant
Property amenity
Lobby
Exterior
Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
4-10-30 Takanawa Minato-ku, Tokyo, Tokyo-to, 108-8611
  • Roppongi Hills
    ‪4 min drive‬
  • Tokyo Tower
    ‪4 min drive‬
  • Shibuya Crossing
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪11 min drive‬

Room options

Annex Tower King Room, Non-Smoking (8th-20th Floors)

7.0 out of 10
Good
(9 reviews)
  • 25.6 sq m
  • Sleeps 3
  • 1 King Bed

Annex Tower King Room, Non-Smoking (21st-29th Floors)

7.0 out of 10
Good
(2 reviews)
  • 25.6 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Annex Tower Double Room, Non-Smoking (21st-29th Floors)

8.2 out of 10
Very good
(21 reviews)
  • 20.4 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)

8.0 out of 10
Very good
(2 reviews)
  • 25.6 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd floors)

  • 20.8 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Annex Tower Millennial Double Room, Non-Smoking (30th-32nd floors)

8.0 out of 10
Very good
(6 reviews)
  • 20.4 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors)

8.6 out of 10
Excellent
(33 reviews)
  • 26.5 sq m
  • Sleeps 5
  • 2 Twin Beds

Main Tower Twin Room, Non-Smoking (18th-27th floors)

7.8 out of 10
Good
(91 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

Main Tower Corner Twin Room with Sofa, Non-Smoking (19th-27th floors)

8.2 out of 10
Very good
(31 reviews)
  • 26.5 sq m
  • Sleeps 5
  • 2 Twin Beds

Main Tower Upper Floor Twin Room, Smoking (32nd floor)

7.6 out of 10
Good
(8 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Annex Tower Double Room, Non-Smoking (8th-20th Floors)

8.2 out of 10
Very good
(40 reviews)
  • 20.41 sq m
  • Sleeps 3
  • 1 Double Bed

Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th floors)

8.4 out of 10
Very good
(20 reviews)
  • 26.5 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Main Tower Twin Room, Smoking (17th floor)

7.8 out of 10
Good
(31 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

Annex Tower Twin Room, Non-Smoking (9th-14th Floors)

  • 20.41 sq m
  • Sleeps 4
  • 2 Twin Beds

Main Tower Premier Double Room, Smoking (37th floor)

8.2 out of 10
Very good
(20 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors)

9.4 out of 10
Exceptional
(3 reviews)
  • 26.5 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors)

7.4 out of 10
Good
(18 reviews)
  • 26.5 sq m
  • Sleeps 5
  • 2 Twin Beds

Main Tower Twin Room, Non-Smoking (6th-16th floors)

8.0 out of 10
Very good
(161 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

Main Tower Premier Double Room, Non-Smoking (35th-36th floors)

8.8 out of 10
Excellent
(32 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th floors)

8.0 out of 10
Very good
(66 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the area

Tokyo

Minato stay.Your stay at this Minato hotel places you within 3 miles (5 km) of Tokyo Bay and Tokyo Tower. Roppongi Hills and Tokyo Midtown are also within 3 miles (5 km).

What's nearby

  • Roppongi Hills - 4 min drive - 3.8 km
  • Tokyo Tower - 4 min drive - 4.1 km
  • Tokyo Midtown - 5 min drive - 4.9 km
  • Toyosu Market - 6 min drive - 6.3 km
  • Shibuya Crossing - 7 min drive - 7.7 km

Getting around

  • Shinagawa Station - 4 min walk
  • Takanawadai Station - 11 min walk
  • Haneda Airport (HND) - 23 min drive

Restaurants

  • ‪LUXE DINING HAPUNA - ‬1 min walk
  • ‪あきた美彩館ダイニング - ‬2 min walk
  • ‪和食・酒 えん - ‬4 min walk
  • ‪叙々苑品川プリンスホテル店 - ‬6 min walk
  • ‪地鶏や ウィング高輪店 - ‬1 min walk

About this property

Shinagawa Prince Hotel

Family-friendly hotel with free WiFi, connected to a shopping center in Tokyo
Shinagawa Prince Hotel offers its guests indoor tennis courts and a 24-hour fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Shinagawa Prince Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this Tokyo hotel.

  • 2378 guestrooms or units
  • 39 levels
  • 5 dining venues
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Shinagawa Prince Hotel offers 2378 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Bowling alley
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,633 for adults and JPY 3,277 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • 9 indoor tennis courts
  • Bowling alley
  • Concerts/live shows
  • Shopping mall

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children 3 and under.
Guests booked in breakfast inclusive rate plans are required to bring their keycard or reservation confirmation to the breakfast venue.
Guests must be over 18 years old to access the fitness facility. Reservations are required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4633 for adults and JPY 3277 for children
  • Self parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 5 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Prince Shinagawa
Hotel Shinagawa
Hotel Shinagawa Prince
Prince Hotel Shinagawa
Prince Shinagawa
Prince Shinagawa Hotel
Shinagawa Hotel
Shinagawa Prince
Shinagawa Prince Hotel
Minato Prince Hotel
Prince Hotel Minato
Prince Hotel Tokyo
Shinagawa Prince Hotel Tokyo Japan
Prince Hotel
Shinagawa Prince Hotel Hotel
Shinagawa Prince Hotel Tokyo
Shinagawa Prince Hotel Hotel Tokyo

Shinagawa Prince Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1999 out of 4130 reviews
Rating 8 - Good. 1289 out of 4130 reviews
Rating 6 - Okay. 515 out of 4130 reviews
Rating 4 - Poor. 183 out of 4130 reviews
Rating 2 - Terrible. 144 out of 4130 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cynthia, Bossier city

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is so much to do in the hotel you don't have to leave it. Lots of activities and choices. The staff is good but not great. They can't answer a simple question without seeing your passport and reservation number. The hotel is very large with 3 buildings on one property so be sure where exactly you are staying. A suggestion your luggage area is very under staffed and people are getting very aggravated having to wait a long time and then they don't know where your bags are.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is Good. Great Location
Stayed 3 nights in Apr 2025

8/10 Good

Mikael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was tiny. The view we paid for, was amazing. Felt a bit like cattle at check in. No personalized anything. No offer for help with bags, either. We dined at Table 9. Beautiful and expensive. Food was fabulous and service was 5 star. Location to the train was good. Especially since this was the end of our trip and had acquired two extra bags of souvenirs. I think it would have been much better had someone, anyone, interacted at check in. It was a kiosk and as I like that, this one lacked any personal interaction (the other ones, have). The room was REALLY small, even though we had upgraded and the bathroom was bad. Very dated and hardly any personal amenities like all of our other hotels had. I may try to book a different hotel, next time I am in town.
Stayed 1 night in Mar 2025

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around clean, Friendly staff, Very convenient area, ease of access of transportation.
Stayed 14 nights in Mar 2025

8/10 Good

Jennie

Travelled with family
Liked: Staff & service
Property was perfectly fine. Many tours stay here. A little too crowded for me
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda K.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the 24th floor in a corner room and had an amazing view of the city. We did not use any of the hotel's amenities, but the staff at check in was friendly, and there are multiple restaurants within walking distance. In addition, the hotel is just a few minutes by walking from Shinagawa Station.
Stayed 2 nights in Mar 2025

6/10 Okay

connie

Liked: Cleanliness, staff & service
Didnt like that the property contrilled the temperature in the room. It was so hot in the mornings and.you couldnt turn the temperature cooler
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael, Chino Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 6 nights in Mar 2025

10/10 Excellent

Young Kyoung

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

6/10 Okay

lissette

Travelled with family
Liked: Cleanliness
good location, but the hotel rooms are dated and not comfortable. Furniture is chipped, walls are scuffed and rug is worn out. Would not return. Staff at front desk are not friendly and have attitudes when asked a question more then once.
Stayed 4 nights in Mar 2025

6/10 Okay

TRISTON

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms are very outdated. Very crowded hotel, check-in/out processes were long waits.
Stayed 5 nights in Mar 2025

10/10 Excellent

Monica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for last night in Tokyo bc it is right next to train station to go to Haneda.on site restaurants and shops make it super convenient.
Stayed 1 night in Mar 2025

8/10 Good

Hak Kwong, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service
Conveniently located, good hotel and friendly staff
Stayed 6 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service

Great location

The hotel lobby is grand and beautiful. Location is well situated a few minutes away from Shinagawa station that has a direct line to both Haneda Airport as well as the Yamamote line that circles around the core of DT Tokyo. Very convenient for visiting different parts of the city.
Stayed 3 nights in Mar 2025

4/10 Poor

Bianca

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Both my room and my son’s room smelt terrible when we arrived and my bathtub felt kind of slimy. We turned the filter on while we went out to dinner and it helped.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stumbled on this hotel while planning out our trip and I have to say it was well worth booking. Room was great and staff was very helpful and accomadating. We needed to secure bags so we could travel around Tokyo without having to drag the bags around and the hotel was able to do this for check in and check out. Breakfast was wide ranging so worth paying the extra money. Also having the property next to a main subway hub is very convienient!!
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shinagawa Prince Hotel

Great location and very close to the airport.
Stayed 5 nights in Mar 2025

10/10 Excellent

Shanaka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the room is small, that was expected. Everything was at our fingertips for convenience. There’s a 24/7 7-Eleven on the property. Only suggestion is to upgrade the televisions to Smart TV’s with streaming apps.
Stayed 5 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay again without hesitation. The ease of getting to Shinagawa Station was a great bonus. Quick access to shops and restaurants was also a big plus. We were in the Annex tower and the room was quite comfortable, although not large.
Stayed 1 night in Mar 2025

8/10 Good

Udo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big hotel complex, near the station, with lots of restaurants on the premises. Rooms are comfortable, but a little on the small side. 3 PM check-in was slow. I was disappointed to find out that the bar on the top floor of the main building (Table 9 ?) charged hotel guests a yen 1,500 per person cover charge in addition to their drinks bill.
Stayed 2 nights in Mar 2025

6/10 Okay

Chi hong

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maribell

Stayed 6 nights in Mar 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025