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Tokyu Stay Nishi Shinjuku

3.0 star property
3-star hotel near Tokyo Metropolitan Government Building

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Photo gallery for Tokyu Stay Nishi Shinjuku

Relax in a spacious room with a sofa, ottoman, and small table, offering a view of the outside and a patterned rug.
Relax in a spacious lounge area with a sofa, ottoman, and bar stools, surrounded by a patterned rug and lush greenery.
Surrounded by lush gardens, this building offers a serene atmosphere with expansive views from the balcony.
Located near Shinjuku Station, this area offers easy access to Tokyo's transportation network.
Enjoy a selection of nuts and dried fruits at our self-service snack station.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Shinjuku Gyoen National Garden
    ‪2 min drive‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

View all photos for Residential family, Non Smoking

Two large beds and a seating area with a bench, perfect for relaxation.

Residential family, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Residential family (Single Use), Non Smoking

Two large beds and a seating area with a bench, perfect for relaxation.

Residential family (Single Use), Non Smoking

  • 34 sq m
  • City view
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Moderate double (Single Use), Non Smoking

Relax in a spacious room with a large bed, desk, and comfortable seating area.

Moderate double (Single Use), Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Residential Double (Single Use),Non Smoking

Relax in a stylishly designed room with a comfortable bed, bedside table, and window offering a view of the outside.

Residential Double (Single Use),Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double, Non Smoking

Relax in a serene space with a large bed, bedside table, and wall-mounted air conditioning unit.

Comfort Double, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner double (Single Use), Non Smoking

Relax in a sleek, contemporary space with a large bed and a window offering a view of the outside.

Corner double (Single Use), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate double, Non Smoking

Relax in a spacious room with a large bed, desk, and comfortable seating area.

Moderate double, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double (Single Use), Non Smoking

Relax in a serene space with a large bed, bedside table, and wall-mounted air conditioning unit.

Comfort Double (Single Use), Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Residential twin, Non Smoking

Relax in a stylish room with two single beds, a sofa, and a city view.

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner double, Non Smoking

Relax in a spacious room with a large bed, seating area, and kitchenette.

Corner double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Residential twin (Single Use), Non Smoking

Relax in a stylish room with two single beds, a sofa, and a city view.

Residential twin (Single Use), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • City view
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Residential Double, Non Smoking

Relax in a stylishly designed room with a comfortable bed, bedside table, and window offering a view of the outside.

Residential Double, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Tokyo

Shinjuku stay.With a stay at this Shinjuku hotel, you'll be within half a mile (1 km) of Tokyo Metropolitan Government Building and 2 miles (3 km) of Meiji Jingu Shrine. Shinjuku Gyoen National Garden and Shibuya Sky are also within 3 miles (5 km).

What's nearby

  • Tokyo Metropolitan Government Building - 6 min walk - 0.5 km
  • Shinjuku Gyoen National Garden - 2 min drive - 2.3 km
  • Meiji Jingu Shrine - 4 min drive - 3.4 km
  • Tokyo Imperial Palace - 8 min drive - 7.6 km
  • Tokyo Tower - 8 min drive - 9.3 km

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Narita Intl. Airport (NRT) - 71 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪肉そば家フクロウ - ‬1 min walk
  • ‪すき家 - ‬2 min walk
  • ‪もり平 - ‬2 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk

About this property

Tokyu Stay Nishi Shinjuku

3-star hotel near Tokyo Metropolitan Government Building
As a guest of Tokyu Stay Nishi Shinjuku, you'll find a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 148 guestrooms or units
  • 10 levels
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas
Tokyu Stay Nishi Shinjuku offers 148 accommodations with washers/dryers and safes. 40-inch Smart televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Languages

English, Japanese

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  • Free WiFi
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 1004 reviews
Rating 8 - Good. 353 out of 1004 reviews
Rating 6 - Okay. 85 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

RYAN JAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Gracia

Liked: Cleanliness, staff & service
Very comfortable and efficient. Very friendly staff
Stayed 14 nights in Apr 2025

10/10 Excellent

Rocelyn Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

ANTHONY, MERRYLANDS WEST

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff service was outstanding
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usual compact rooms for Tokyo but same as everywhere for that.
Stayed 1 night in Apr 2025

8/10 Good

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location made it easy to access surrounding areas. The local McDonalds, 7/11 & Family Mart was extremely handy due to limited dining options.
Stayed 7 nights in Apr 2025

10/10 Excellent

Roland

Stayed 7 nights in Apr 2025

10/10 Excellent

Joelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent, clean, quiet and the staff were gracious and helpful. Lovely stay and would stay again. The location is wonderful and Shinjuku Chou Park is right across the street for a beautiful morning stroll.
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but otherwise excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two adults two teens stayed in a Quad room (2 singles, teens on bench seating) in Jan 2025 for 4 nights. To make the compact room work with kids sleeping on the benches we pushed the dining table to the foot of the single beds, made it much more spacious. Hotel feels new and immaculately clean. We had our own washer dryer in our bathroom, so convenient! Dryer works fine if don't overload machine (about half full). Hotel is short walk from Nishi Shinjuku Gochome subway station on Oedo Line. We got lost in Shinjuku Station EVERY TIME we were in there so eventually avoided it and used subway to change stations literally anywhere else. Subway is frequent, fast and so convenient. We opted not to get hotel breakfast (limited packaged options that you take back to your room?) and instead ate breakfast at Denny's overlooking Chuo Park every morning - cheap and tasty with heaps of options. Hotel walkable to the park and Metropolitan Government Building. Front desk staff had limited English but very polite. Luggage forwarding to hotels or airport by "Airporter" service booked and paid online (not at front desk) then just leave luggage at front desk. Worked great, picked up at Narita airport. We enjoyed this hotel and convenience of subway station so close and would happily stay here again.

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tokyu Stay in Nishi-Shinjuku was absolutely amazing. From the rooms to the staff they were the best of the best. The room was clean and fully stocked when we got there and the staff even offered to help us up to our room which we thanked them for but denied. They even helped us out when we mistakenly sent some of our lugage to a different Tokyu Stay just a few miles away. They called the hotel and let them know we would be picking the luggage up as soon as we could. Thank you for the hospitality we hope to visit again.
Stayed 15 nights in Apr 2025

10/10 Excellent

Irmalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but the lay out is well thought out, well equipped and clean. Having washing machine the room is handy and free coffee machine at the lobby is a bonus. The location is great, close metro station and bus stop. A few convenience stores nearby and McDonalds next door. Definitely coming back
Stayed 5 nights in Apr 2025

8/10 Good

Konstantinos

Travelled with family
Liked: Staff & service
A business hotel that was most probably the least clean hotel we used in Japan. Then location has a metro line nearby thst tskes you directly to Sinjuku.
Stayed 8 nights in Mar 2025

10/10 Excellent

Estefani

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making my stay in Japan one for the books. This hotel is clean. It’s neat. Customer service is so friendly. I highly recommend it. Thank you. The breakfast selection was amazing. Very delicious. The coffee was one of the best coffee. I highly recommend this hotel.
Stayed 6 nights in Mar 2025

8/10 Good

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Unexpectedly large room for two!

Had an excellent stay at the Tokyu Stay! The room was unexpectedly large and had a washing machine and small kitchenette which came in handy. In a quiet area but easily walkable to nearby stations. Clean towels and tidy up provided daily at no extra charge but room was not cleaned/made up daily as with some other hotels.
Stayed 6 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 5 nights in Mar 2025

10/10 Excellent

Indah Santi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 5 nights and found the room really convenient for long stays. They have microwave, e-stove, washing machine, along with cooking and dining utensils. The hotel is around 6-7minutes walk from Toei Oedo line so even-though not right at Shinjuku, it was still easy to get around, especially when you don’t need to take JR lines that are more expensive. Had a bit of unpleasant misunderstanding with one of the staff at the end after check out, but the other staff were very helpful and polite. I definitely consider to stay here again for my next Tokyo trip.
Stayed 5 nights in Mar 2025

10/10 Excellent

hun ping

Liked: Cleanliness, staff & service
Very convienent location with Mac and curry rice just beside it. The only thing is the room is very small even for an asian guy like me.
Stayed 7 nights in Mar 2025

6/10 Okay

Sanchana

Stayed 7 nights in Mar 2025

2/10 Terrible

Chelsea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2025

10/10 Excellent

Zonia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was great. Had a great time with my family there
Stayed 4 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

luis

Stayed 6 nights in Feb 2025

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice little hotel near a park, shrine breakfast places and several subway stops. Its also an easy walk to meiji jingu. The front staff are very helpful. If you are bringing more than two suitcases perhaps book a larger room.
Stayed 3 nights in Mar 2025